Candlewood Suites Kansas City Northeast by IHG

4.2
536 reviews

About

HotelWedding VenueConference Center
Explore Kansas City From Hotel's Convenient Location.The city of fountains, Kansas City, MO, built on the banks of the Missouri River, proudly displays its rich history through beautiful parks, interesting architecture and fantastic museums. Whether you're exploring attractions or conducting business in the area, the Candlewood Suites® Kansas City Northeast hotel's convenient location and amenities are sure to meet your Business travelers appreciate the hotel's proximity to businesses in Kansas City, MO, such as Ford Motor Company and Cerner Corporation. North Kansas City Hospital, serving western Missouri, is near the hotel's location, as well. Corporate guests also love the convenience of a 24-hour Business Center with printing capabilities. The high-speed, wireless Internet access helps you. Enjoy easy access to the best attractions and activities in Kansas City, Missouri from the hotel's convenient location. You can attend sporting events at Arrowhead Stadium and Kauffman Stadium, just minutes from the hotel's location. While staying in Kansas City, MO, let the Candlewood Suites® Kansas City Northeast hotel serve as your extended stay home. Go for a swim in the heated, indoor saltwater pool and work up a sweat in the 24-hour Fitness Center. Complimentary guest laundry facilities and free DVD rentals are available. Home Sweet Suites! New fitness center equipment updated August 2016.

Location

Candlewood Suites Kansas City Northeast by IHG
4450 North Randolph Road, Kansas City, MO
64117, United States

Hours

Reviews

4.2
536 reviews
5 stars
294
4 stars
140
3 stars
47
2 stars
19
1 star
36

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers praised the cleanliness of the rooms and facilities, although some reported issues with dirty items and unpleasant odors.

Staff Service

The staff received mixed reviews; while many guests highlighted friendly and helpful service, others experienced unprofessional behavior and poor communication.

Amenities

Guests appreciated the kitchenette facilities and free laundry, but many were disappointed by the lack of breakfast options and issues with appliances.

Maintenance Issues

Several reviews mentioned ongoing maintenance problems, including broken elevators, unreliable Wi-Fi, and malfunctioning air conditioning.

Value for Money

Customers expressed concerns about the pricing, particularly in relation to the lack of breakfast and the quality of the rooms.
  • MS
    Michael Simpson
    Oct 31, 2025
    1.0
    Worst hotel experience I've had. Pool was closed and was not informed before booking. Blood stains in the bathroom. Dirty rag left on the night stand. Still haven't released my deposit after a week. Double charged my buddy and he asked for that to be refunded and they still haven't done that a week later. He's called a dozen times or so and spoke to the GM and was told "Sorry there's really nothing more we can do" They haven't even told him if he'd get his money back. Just told him it was weird he was double charged. You'd be better off sleeping in your car.
  • NJ
    Niko Jones
    Oct 18, 2025
    3.0
    Updated to a point. Tv didn't work. Ac barely kept up. Staff was nice.
  • TC
    Tommy Carney
    Sep 26, 2025
    5.0
    Wonderful place to stay! Friendly staff all around! Very clean and well maintained! Would definitely stay again and recommend to others!
  • JC
    Jacinda Canfield
    Sep 14, 2025
    4.0
    Lynette at the front desk was funny & fabulous. The beds were decent. The fridge was not that cold, even on the highest setting & the ice maker barely put out ice. We also had issues with the air. The fan on the A/C unit wouldn't stay on no matter what we did. It kept kicking on & off throughout the night & woke us up multiple times, as it was a little noisy. The shower had good water pressure. The kitchen was well equipped. It would have been nice if there was a table & chairs to eat (or play cards) at. Overall, it was a good place to stay.
  • HS
    Hali Staskal
    Aug 17, 2025
    5.0
    I had an amazing stay at Candlewood Suites, the room was a good price for being a little spur of the moment. Getting to the location was relatively easy and was in a great spot for the things I had planned. Right when I walked in Lynnette greeted me so kindly and efficiently, I had no questions she covered everything I could have needed. My room was clean, and I loved having all the ammenities of home. We took a dip in the pool at night which was nice, although it seemed the pool needed a little cleaning. Around midnight I made use of the self serve food and drink kiosk which I found to be incredibly well stocked and convenient for a night owl like myself. Great stay overall, no big complaints!

Frequently Asked Questions About Candlewood Suites Kansas City Northeast by IHG

What are the check-in and check-out times at Candlewood Suites Kansas City Northeast?

Check-in time is at 3:00 PM and check-out time is at 12:00 PM.

Is free Wi-Fi available throughout the Candlewood Suites Kansas City Northeast hotel?

Yes, free Wi-Fi is available in public areas of the hotel.