Best Western Plus Kansas City Airport-KCI East

4.1
1305 reviews

About

Hotel
At the Best Western Plus Kansas City Airport-KCI East you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Kansas City Airport-KCI East will stand out among other hotels in Kansas City,MO. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Kansas City Airport-KCI East will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.

Location

Best Western Plus Kansas City Airport-KCI East
11130 N Ambassador Dr, Kansas City, MO
64153, United States

Hours

Reviews

4.1
1,305 reviews
5 stars
665
4 stars
330
3 stars
143
2 stars
73
1 star
94

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple reviews highlighted concerns about room cleanliness, including unpleasant odors, unclean surfaces, and reports of mold.

Staff Performance

While many guests praised the staff for their friendliness and helpfulness, there were also complaints about unprofessional behavior and inefficiency at the front desk.

Location and Amenities

The hotel is well-located near the airport and offers convenient shuttle services, but some amenities like the pool and internet were reported as out of service.

Value for Money

Guests appreciated the reasonable rates and good breakfast options, but some felt the overall quality did not meet the expectations for a 'Plus' hotel.

Noise and Comfort

Several guests reported issues with noise from outside and poor soundproofing, affecting their comfort during the stay.
  • LW
    Lola Wriedt
    Nov 15, 2025
    5.0
    Rooms are clean beds are comfortable breakfast is suitable attendant on hand which is nice for breakfast
  • LS
    Luke Starkiller
    Nov 11, 2025
    2.0
    You tend to get what you pay for. So, it was fine for a stipover. But, nothing to write home about. Coldest bathroom floor of all time. Heater for eggs and sausage broken.
  • DM
    D McGregor
    Nov 2, 2025
    4.0
    Good access to MCI, comfortable, clean, good value.
  • SW
    S W
    Oct 23, 2025
    5.0
    I've been meaning to leave this review for sijce June so forgive me if I have misremembered his name, but Patrick went above and beyond for us during our stay here. The hotel was clean and close to Zona Rosa. We stayed in a room with a Jacuzzi which was very relaxing
  • CM
    Cheryl Mitchell
    Oct 16, 2025
    3.0
    Compact area for fridge, right at the restroom and closet space. There was no ice in the entire hotel the first night we stayed, on our way to our destination. Was able to fill my water bottle with cold water in eating area downstairs. Heading back home, stopped again, heard that there was ice on one floor, but we didn't experience. Hallway on our floor had an odor. Water to fill my water bottle, this time was only semi cool. Staff was cordial.

Frequently Asked Questions About Best Western Plus Kansas City Airport-KCI East

What amenities does Best Western Plus Kansas City Airport-KCI East offer to business travelers?

The hotel offers spacious work desks and free internet access in all guest rooms to accommodate business travelers' needs.

Does Best Western Plus Kansas City Airport-KCI East provide free Wi-Fi for guests?

Yes, free Wi-Fi is available for all guests at the hotel.