Staybridge Suites Kansas City-Independence by IHG

4.0
535 reviews
Hotel Exterior

About

HotelWedding VenueConference CenterBusiness Meeting Locations
We can't wait to welcome you to Staybridge Suites Kansas City Independence! Our hotel is located in Independence, Missouri, just a short 15 minute drive from downtown Kansas City, MO.Whether you're traveling for business or pleasure, Interstate 70 allows easy access to the area's best attractions and major corporations in our area. Enjoy the Truman Home & Library, Vaile Mansion, Historic Courthouse and so much more on our history Independence Square. Major corporations like AT&T, Fike, Lake City, Fresenius, Unilever are all located within 20 minutes from our front door.Start your day off with a hot breakfast, 7 days a week. Relax in our spacious suites, with separate bedrooms, living rooms and fully equipped kitchens. For entertainment or to finish up some work, our high speed Wi-Fi and business center will allow you the access you need. Our complimentary laundry room and 24/7 fitness room provide the comforts of home while on the road.Catch our boys in blue play at Kauffman or pick up a football game from our 2023 Super Bowl Champions, Kansas City Chiefs. Come back and unwind in our courtyard, providing an oasis for your comfort. Enjoy a dip in our heated pool, roast marshmallows or enjoy a glass of wine. Whatever you choose to enjoy, our courtyard provides ample seating to relax with your company. Come and see us at Staybridge Suites KC – Independence, your home away from home.

Location

Staybridge Suites Kansas City-Independence by IHG
19400 E. 39th Place South, Independence, MO
64057, United States

Hours

Reviews

4.0
535 reviews
5 stars
306
4 stars
97
3 stars
41
2 stars
34
1 star
57

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple reviews highlighted cleanliness problems, including dirty rooms, stained bedding, and unmaintained common areas.

Staff Performance

Customer service experiences varied widely; some guests praised friendly staff while others reported rudeness and unhelpfulness.

Room Conditions

Guests frequently mentioned maintenance issues such as broken appliances, unpleasant odors, and inadequate housekeeping.

Breakfast Quality

The breakfast offerings received mixed reviews, with some guests enjoying the variety while others found it lacking and poorly stocked.

Location and Amenities

The hotel is well-located near restaurants and attractions, but many amenities, including the pool and hot tub, were reported as non-functional.
  • LS
    Levi Stone
    Nov 14, 2025
    4.0
    We had some serious issues with the bathroom while staying here. During our last morning here the ceiling in the bathroom started leaking water directly in front of the toilet making it awkward to use. The upside is the staff here was the most friendly staff I have ever had at a hotel and the pricing for the size of the room was very good If they can sort out their plumbing issues this place would get a whole hearted recommendation from me. As it is now I would say it is great of you can put up with a few inconveniences to save some money.
  • BB
    Bootheel Bryan
    Nov 11, 2025
    1.0
    Dirty, dirty, dirty. Hair on clean towels, sheets blood stained. Just out right nasty.
  • SR
    Sonny Rodriguez
    Nov 9, 2025
    4.0
    The air conditioner in my room was a lill gross looking and i actually did not turn it on in hopes of not getting a virus or any sickness, other than that it is a very nice place to stay
  • JC
    Jen C
    Nov 8, 2025
    3.0
    A little noisy, room was clean but breakfast buffet had very little amount of food & choices ( almost nothing).
  • KG
    kitcat girl
    Nov 1, 2025
    2.0
    The room has a musty smell to it that won’t go away, there is a loose tile in the bathroom, and the sink by the bathroom is clogged so the water takes a while to go down. When we checked in yesterday the lady was really nice and friendly but when coming home from the play the lady had just got in and was a bit harried so I get it but she’s wasn’t very friendly. I should have read the reviews before booking a place. I was going to stay for 2 nights but I don’t think I will now. I’m going to find a different place. The location itself was in a decent area and had a lot around it but I would def stay somewhere else

Frequently Asked Questions About Staybridge Suites Kansas City-Independence by IHG

What time can I check in and check out at Staybridge Suites Kansas City-Independence?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM.

Is breakfast included during my stay?

Yes, a free buffet breakfast is available every day of your stay.