Business Details
About
HotelWedding VenueBusiness Meeting Locations
Independence, MO Hotel's Close to Everything. Situated off I-70 in the charming, historic city of Independence, our hotel's property is near Kansas City and is surrounded by restaurants, shopping centers and local businesses. When you stay at the Holiday Inn Express Independence - Kansas City hotel, you'll enjoy our great location, as well as perks like free Wi-Fi access. Are you visiting the area on business? We offer a well-equipped boardroom to accommodate 10 with A/V and catering options if you need to hold a corporate board meeting, and a business center which includes copy, print and fax services is provided for our hotel's guests. Independence, Missouri is home to companies like State Farm Insurance and just 15 minutes from big corporations in downtown Kansas City. We're also near a variety of leisure attractions including the Truman Home, National Frontier Trails Museum and Silverstein Eye Centers Arena. The Independence Center Shopping Mall is just two miles away, as well. Because our hotel's near Kansas City, guests can also catch a KC Royals baseball game or KC Chiefs football game (moments away) or walk the bustling streets of downtown. Once you're done touring the city, head back to the hotel's accommodations in Independence, Missouri and relax in the indoor whirlpool. We serve the piping hot Express Start Breakfast Bar each morning which is complimentary to our valued patrons. Call today and let us help you plan your next Midwest getaway!
Location
Holiday Inn Express & Suites Independence-Kansas City by IHG
19901 E. Valley View Parkway, Independence, MO
64057, United States
Hours
Reviews
4.2
639 reviews
5 stars
365
4 stars
166
3 stars
45
2 stars
27
1 star
36
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many reviews highlighted the friendliness and helpfulness of the staff, particularly mentioning individuals like Marshadae and Brenda for their exceptional service.
Cleanliness Issues
Several customers reported cleanliness problems in rooms and common areas, including dirty bathrooms and unkempt facilities.
Breakfast Quality
Feedback on breakfast was mixed, with some praising the variety while others noted shortages and lack of freshness.
Location Convenience
Guests appreciated the hotel's convenient location near restaurants and attractions, making it a favorable choice for travelers.
Maintenance Concerns
Multiple reviews pointed out maintenance issues, such as broken amenities and outdated facilities, affecting overall guest experience.
- DLDan “Domestic Dan” Lee1 day ago2.0Great mattress and okay coffee! That's all I can about this place. I won't bother to submit negative comments about the broken pool/hottub, that's been in repair for months; or the water pressure and absence of hot water for the shower (others reviews have covered this enough); or the tub that doesn't drain, so my feet got to take a soap scum bath. I won't mention the wires sticking out of the wall near the AC, or dead spiders along the edge of the carpet they didn't vacuum. I wanna keep this positive, so I'll say if you don't mind a lot of broken stuff in your hotel experience, and love a comfy mattress plus drink coffee, then this is your place :)
- JSJason SargentNov 3, 20254.0This Holiday Inn was fine, good for the money as it was priced right. Only a few things, very low water pressure in the sink, the bathroom light was just a light up frame around the mirror. This made it hard to see, was like trying to comb the hair on a shadow. Haha The bathroom fan also was extremely loud. But there was a microwave, which other places are starting to forgo, the location was nice for going to Kc Chiefs/ Royals games, and there is plenty to eat near by.
- RNrhonda navedoNov 2, 20251.0Terrible place I made a reservation online going in I told the front desk took my card to charge it to tell me my reservation couldn’t be found so I just asked if there where more rooms with double bed because at this point I’m to tired to argue he stated yes then went to book me for it just to tell me in the middle of the reservation booking that he apologized it’s a king bed and a pull out couch bed after driving for 16 hrs I had not choice but to take it being left with no other choice needless to say I am not happy with my experience or the fact that I have to pay now the same price for one bed that I was going to pay for 2 beds
- SBStephen BeanOct 16, 20255.0Great location with fine service
- TCtracy coolOct 11, 20253.0Rooms were clean , staff was helpful and friendly. Clean laundry rooms, great free breakfast. Dog friendly, lots of grassy areas to walk your dogs. Convenient location, walking distance to restaurants. Lots of parking, I was pulling a travel trailer and never had a problem. Safe area , parking area well lit. The bad stuff-indoor pool was shut down. When you exit the back door( that’s where my room was located, key card would not let me re-enter ,so I had to walk around to the front door each time. Overall we enjoyed our stay and would recommend this hotel.
Frequently Asked Questions About Holiday Inn Express & Suites Independence-Kansas City by IHG
What are the check-in and check-out times at Holiday Inn Express & Suites Independence-Kansas City?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Is breakfast included with a stay at the hotel?
Yes, a complimentary Express Start Buffet breakfast is available to guests.
Does the hotel provide free Wi-Fi?
Yes, free Wi-Fi is available in public areas throughout the hotel.
Are pets allowed at the hotel?
Yes, both dogs and cats are welcome at the hotel.
What accessibility features does the hotel offer?
The hotel provides accessible parking, is mobility accessible, and has an elevator available.
Are there fitness facilities available on-site?
Yes, the hotel includes an elliptical machine, free weights, and a treadmill for guests.
Can I hold business meetings at the hotel?
Yes, the hotel offers a business center and a well-equipped boardroom for up to 10 people with A/V and catering options.
What nearby dining options are available around the hotel?
Nearby restaurants include RibCrib BBQ & Grill, Catrinas Tacos & Tequilas, Carrabba's Italian Grill, Hooters, and Kobe Japanese Steak House, among others.
What shopping can I do near the Holiday Inn Express & Suites Independence-Kansas City?
The Independence Center Shopping Mall is just two miles away, offering a variety of shops and services for guests.
Are there any local attractions near the hotel worth visiting?
Yes, nearby attractions include the Truman Home, National Frontier Trails Museum, and Silverstein Eye Centers Arena, as well as sporting events in nearby Kansas City such as KC Royals baseball and KC Chiefs football games.