Best Western Independence Kansas City

Reviews

• MT

  Marilyn Taylor

  6 days ago
  5.0
  Friendly, respectful staff. Enjoyed hearing the kids play in the pool. Very enjoyable stay
• FM

  Fola Mccarron

  Feb 16, 2026
  5.0
  We visited this place with our whole family, and everyone enjoyed it! Thank you for the service and hospitality)
• JE

  Jonathan Earps

  Jan 10, 2026
  5.0
  A great place to stay with friendly staff, good room rates that is well maintained.
• SD

  Sara Deason

  Jan 3, 2026
  1.0
  Vehicle was broken into and contents stolen in the parking lot overnight on 1/2-1/3 Update in response to owner. Saying you worked closely with the guest and provided available video footage is absolutely a lie. I am the guest in question and when we asked if there was video footage the man working the front desk told us that there was no manager on the property and there was nothing more he could do. The blatant lie is astounding and this situation continues to get worse.
• DD

  Danielle Marie (Danielle)

  Dec 25, 2025
  5.0
  On our way home from a long road trip from Tennessee, we stopped here halfway to get some rest with our puppy. After a terrible hotel experience a few days prior, we arrived feeling pretty anxious and on edge. That anxiety disappeared quickly. From check-in, the staff was kind, accommodating, and genuinely helpful. We let them know we had a puppy, and they placed us in a pet-designated room on the first floor, conveniently located near the back doors. That made taking our puppy outside easy and stress-free, without having to walk through the front lobby each time. The room itself was a huge improvement. It smelled very clean, the sheets were clean and fresh, and the floor was fully tiled- which we really appreciated in case of puppy accidents (none happened, thankfully). Everything was properly stocked: toiletries, coffee, and all the basics you expect from a hotel room. Despite staying on a holiday, there were cleaners and staff present throughout our stay, which made us feel comfortable and reassured. The room door had three locks, which was a big plus for safety. It was quiet, the shower was clean, water pressure was great, and the room size felt appropriate for the price. There was an incidental fee, which didn’t bother us at all. It’s common practice, fully refundable, and understandable given how some guests treat hotel rooms. Our puppy did great here too! The room temperature was comfortable, and there was enough space for him to stretch out a bit and settle in. Overall, the staff was friendly and prompt, the room was clean and well maintained, and the experience was genuinely pleasant. Is this a 5-star luxury hotel? No, and it doesn’t try to be. It delivers exactly what it advertises, which is a clean, affordable, pet-friendly place to rest. If you’re looking for a no-frills stay with good service, a clean room, and peace of mind, this place absolutely gets the job done.

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