Best Western St. Louis Airport North Hotel & Suites

3.9
414 reviews

About

Hotel
Located in Hazelwood,MO, the Best Western St. Louis Airport North Hotel & Suites is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western St. Louis Airport North Hotel & Suites
323 TAYLOR RD, Hazelwood, MO
63042-2026, United States

Hours

Reviews

3.9
414 reviews
5 stars
231
4 stars
72
3 stars
26
2 stars
28
1 star
57

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many customers praised the staff for their friendliness, professionalism, and helpfulness, particularly highlighting individuals like Deidra and Ayesha.

Cleanliness

While some guests reported clean rooms, others noted issues with cleanliness, including dirty carpets, mold, and unclean bathrooms.

Breakfast Quality

The breakfast received mixed reviews; some guests enjoyed the variety and quality, while others found it lacking or ran out of food.

Room Conditions

Several reviews mentioned outdated rooms, issues with odors, and maintenance problems, such as broken appliances and poor water pressure.

Location and Value

The hotel is conveniently located near the airport and restaurants, with many guests feeling they received good value for their stay.
  • TM
    Tara M
    Nov 17, 2025
    3.0
    I was on the fence about whether or not I would book a room here, but I was curious about whether or not this hotel asks for a deposit or hold to book. I tried to call three times and no one answered. I took that as my sign that I should probably look elsewhere for accommodations. The price was pretty good, but I didn't want to risk any surprise charges. It looks like it's a pretty nice hotel, too. I won't book here, though, since no one answered the phone.
  • KJ
    Katie Jo
    Oct 29, 2025
    5.0
    Deidra is a wonderful front desk person. Excellent professionalism, kindness, and service. I’ve stayed at this location multiple times as an aircraft mechanic contractor. Always clean, room is always stocked with essential items like soap, shampoo, clothes bag, etc. Rooms are always odor free and always clean. My first stay was quiet, other stay I’ve had loud upstairs “neighbors.” Only complaint would be that if my card isn’t on the door, then I want room service. Thanks, will be back!!!!
  • CF
    Carolyn “Lilbit” Farmer
    Oct 7, 2025
    3.0
    Here for a week, so far, it's a good experience. Carpet needs to be cleaned, foods and trash throughout the floors. Refrigerator not really cold. Cobwebs in corners of the ceiling by the windows. I thoroughly cleaned myself. Just respect my privacy. No services needed.
  • AE
    Alexandrea Escobedo
    Sep 29, 2025
    2.0
    We recently stayed one night here and were glad to leave. When we walked in it smelt like cigarette and other kinds of smoke, possibly from the staff and others smoking right outside the doors as people are going in and out. Downstairs looks pretty nice but the rooms were outdated and the carpets needed a deep clean. The walls are thin enough you can hear the people on the other side of the walls talking. The bathroom lights barely lit up the bathroom but it was enough to see the old toenail/fingernail clippings left on the sink counter, the mold all along the bottom of the shower curtain and all the hair and whatever else stuck to the hairdryer.
  • BI
    Brandy Irons
    Sep 25, 2025
    2.0
    I wouldn't stay again. There's definitely better hotels within in the area I'm sure. If you have a lot more things planned in the city or South I wouldn't recommend that hotel. Breakfast was good and maybe the first and last day that we were there. Making sure there's enough food it's something they have to work on if they advertise continental breakfast. In order to wash clothes you have to have a credit card. Parking filled up fast but there's still be some on the side of the building.

Frequently Asked Questions About Best Western St. Louis Airport North Hotel & Suites

What are the check-in and check-out times at Best Western St. Louis Airport North Hotel & Suites?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM.

Is free breakfast available at the hotel?

Yes, free breakfast is available for guests.