Business Details
About
HotelHampton Inn
Our hotel is located off Highway 40/I-64 at Exit 19E (Olive Road), just 20 minutes from Lambert International Airport and downtown St. Louis. Chesterfield is an affluent, upscale western suburb of St. Louis with easy access to the interstate and offers a mix of residential, commercial, collegiate, recreational, retail and restaurant establishments at your convenience.
We are 6miles from regional airport, Spirit of St. Louis Airport (SUS), 1 mile from Chesterfield Commons, the longest strip mall in the US. In addition, St Louis Premium Outlet Mall is only 6 miles from the hotel. Within a one-mile radius of our hotel, there are over 100 restaurants. For those nature lovers, we are only minutes from Busch Wildlife Area and many local parks, including access to the Katy Trail and Chesterfield Levy Trail. In addition to the many sports teams in St. Louis, both collegiate and professional, we have the Maryville Hockey Rink, which is 6 miles from our hotel, site of many hockey league tournaments. Chesterfield Athletic Fields are home to many summer tournaments and are only 3 miles from the hotel. Want to taste a little local flavor? In less than 1/2 hour, you can be on top of the Missouri Wine Country, Downtown St Louis home of the Gateway Arch, Cardinals Ballpark Village, Saint Louis Zoo, Saint Louis Aquarium and many more attractions just within 30 minutes.
Location
Hampton Inn St. Louis/Chesterfield
16201 Swingley Ridge Road, Chesterfield, MO
63017-1798, United States
Hours
Reviews
4.0
699 reviews
5 stars
328
4 stars
185
3 stars
92
2 stars
33
1 star
61
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the staff for their friendliness and helpfulness, with specific mentions of individuals like Ashley, Aida, and Jason for their exceptional service.
Room Conditions
Numerous reviews highlighted issues with room cleanliness, musty odors, and outdated facilities, indicating a need for renovations.
Customer Service Issues
Several guests reported poor customer service experiences, particularly with management, including rude interactions and unresolved complaints.
Breakfast Quality
The breakfast received mixed reviews, with some guests enjoying it while others found it lacking compared to typical Hampton Inn standards.
Overall Experience
While some guests had positive experiences, many expressed disappointment with the hotel's condition and service, suggesting it does not meet the expected standards for a Hampton Inn.
- NSNicholas SchmidtJan 3, 20265.0Where to start. As soon as I walked in the building, staff greeted me friendly. I stayed for business but they made my experience here.Warming. the rums may have been a little outdated, but the service definitely made up for that. The one that touched me the most was Ms. Thompson. The woman that works the breakfast, she is just an amazing angel. Every day, no matter what day it was holiday Mondays, she always came in with a smile on her face. And if you came in with the frown, I can guarantee you you left with a smile. I think the company really needs to recognize her for her hospitality. Next time i'm in saint louis.I'm booking this hotel just for this reason.
- EMEssraa MuhammedDec 24, 20255.0Everything was seamless from booking to checkout
- BBBrettDec 21, 20251.0This staff is unbelievably rude. The manager on duty was an absolute jerk. Jason, I think was his name? The rooms were decent but we won’t be back because this staff is the worst hotel staff we have ever dealt with.
- JLJohn LeeperDec 12, 20255.0The staff here is very friendly and super helpful! Shout out to Jason, in particular, but they were all great! My sister had a back problem and they all jumped in to help out.
- PGPrathima GunigantiNov 28, 20251.0The only thing that this hotel has in its favor is the location. The staff clearly don’t care - from housekeeping to the front desk. When bringing up a repeat issue, the front desk clerk said “go ahead, complain” so he clearly doesn’t give a hoot and/or knows nothing will be done. The worst part of a family trip was this place. We are familiar with other Hampton properties and have seen well-managed ones.
Frequently Asked Questions About Hampton Inn St. Louis/Chesterfield
What accessibility features are available at Hampton Inn St. Louis/Chesterfield?
The hotel offers accessible parking and an accessible elevator to accommodate guests with mobility needs.
Is breakfast included when I stay at Hampton Inn St. Louis/Chesterfield?
Yes, complimentary breakfast is available with buffet options provided for guests.
Are pets allowed at this hotel?
Yes, both cats and dogs are welcome at the hotel.
What are the check-in and check-out times at Hampton Inn St. Louis/Chesterfield?
Check-in time is at 3:00 PM, and check-out time is at 11:00 AM.
Does the hotel provide free Wi-Fi and business facilities?
Yes, free Wi-Fi is available in public areas, and a business center is accessible for guest use.
What fitness and recreational amenities does the hotel offer?
The hotel features a free fitness center equipped with elliptical machines, treadmills, and free weights, plus an indoor pool.
What sustainable or eco-friendly practices does the hotel implement?
The hotel holds ISO14001 and ISO50001 certifications, uses eco-friendly toiletries, practices compostable food containers and cutlery, and participates in water and energy conservation programs.
Is parking available at Hampton Inn St. Louis/Chesterfield?
Yes, free self-parking is available for hotel guests.
What nearby shopping options are available close to the hotel?
Chesterfield Commons, the longest strip mall in the US, is just 1 mile away, and St. Louis Premium Outlet Mall is 6 miles from the hotel, ideal for shopping excursions.
What nearby attractions can guests visit for outdoor activities and nature?
Guests can enjoy Busch Wildlife Area, local parks, and access trails like the Katy Trail and Chesterfield Levy Trail, all within minutes from the hotel.
How can guests access the hotel via transportation and nearby services?
The hotel is conveniently located near major interstates and about 20 minutes from Lambert International Airport. Nearby businesses include Spalding Partnership for legal services and transportation providers like Trivergix Group.