Business Details
About
Hotel
Our hotel is located off Highway 40/I-64 at Exit 19E (Olive Road), just 20 minutes from Lambert International Airport and downtown St. Louis. Chesterfield is an affluent, upscale western suburb of St. Louis with easy access to the interstate and offers a mix of residential, commercial, collegiate, recreational, retail and restaurant establishments at your convenience.
We are 6miles from regional airport, Spirit of St. Louis Airport (SUS), 1 mile from Chesterfield Commons, the longest strip mall in the US. In addition, St Louis Premium Outlet Mall is only 6 miles from the hotel. Within a one-mile radius of our hotel, there are over 100 restaurants. For those nature lovers, we are only minutes from Busch Wildlife Area and many local parks, including access to the Katy Trail and Chesterfield Levy Trail. In addition to the many sports teams in St. Louis, both collegiate and professional, we have the Maryville Hockey Rink, which is 6 miles from our hotel, site of many hockey league tournaments. Chesterfield Athletic Fields are home to many summer tournaments and are only 3 miles from the hotel. Want to taste a little local flavor? In less than 1/2 hour, you can be on top of the Missouri Wine Country, Downtown St Louis home of the Gateway Arch, Cardinals Ballpark Village, Saint Louis Zoo, Saint Louis Aquarium and many more attractions just within 30 minutes.
Location
Hampton Inn St. Louis/Chesterfield
16201 Swingley Ridge Road, Chesterfield, MO
63017-1798, United States
Hours
Reviews
4.0
691 reviews
5 stars
323
4 stars
185
3 stars
91
2 stars
33
1 star
59
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members received high praise for their friendliness and helpfulness, with several guests highlighting exceptional service from individuals like Ashley, Aida, and Max.
Cleanliness Issues
Numerous reviews mentioned problems with cleanliness, including dirty rooms, unpleasant odors, and reports of mold and mildew.
Room Conditions
Many guests noted that the rooms were outdated, with issues such as hard mattresses, humidity, and poor ventilation.
Breakfast Quality
Breakfast was generally well-received, with many guests enjoying the variety and quality, although some found it lacking compared to other Hampton Inns.
Location
The hotel is conveniently located near restaurants and entertainment, which was appreciated by many guests.
- MCmine craftNov 15, 20255.0I flew in to go to a concert at the Factory nearby. Room was great and a decent price. Mac at the reception desk was really awesome
- BBBrandon BeasleyNov 14, 20255.0Best ever , come here before anywheres else. You can't beat there service. True as I can put it
- LYLarz YousefOct 12, 20251.0No guest laundry and no laundromat near by
- TCTracy CampOct 5, 20255.0Ashley and Aida were the absolute warmest welcome and kindest souls my husband and I encountered on our 21 day drive from California to Chicago. We were road exhausted and in need of a wonderful room and stay. Upon check in we got to meet Ashley that welcomed us and check us in… with a treat in hand for our pups. She’s a joy and such an asset to your customer service front desk. Ashley introduced us to Aida, her co angel who swiftly and very warmly helped guide us to our room. Both ladies showed such warmth, smiles, kindness, and professionalism that truly touched us. Aida is equally a wonderful joy and asset to your customer service front desk. We decided then and there that all our future stays would be at Hampton Inns. Customer service is tough at times. I just retired from the education system after 30 years and know how far the service hand must extend for folks. You have two super rock stars representing Hampton Inn in the most amazing way. Thanks so much ladies. Wishing you all great futures.
- MMMommaSep 23, 20251.0This hotel deserves 0 stars. Bloody sheets when we got there had to have them replaced. The rooms smell. The ac doesn't work well. The carpet coming up in room. Tub is slippery. The hall is extremely hot and humid gross smell.The beds are hard as brick I couldn't hardly walk by the time I checked out from pain. There's dirt in rooms in hall etc. Carpet rolled up in hallway that someone can fall over. They did not clean the rooms because I found marijuana in the room while looking for something. Which I turned in. The lady who took it said she was aware of all the issues with the hotel and others were complaining about the issues as well. This hotel should be shut down they are charging full price for run down rooms. Do not walk run as far as you can. The best part all week long Priceline tried to contact them and was told there was no manager on duty till the next week. Finally got ahold of a manager and did a 3 way call. Manager said I gave her the marijuana and checked out with her. Then changes her story . she denies saying she agreed that others have complained. Then She offered $50.. I asked her again are you now saying that I did not check out with you and all she kept saying is all I can do is $50 . She would not give me a higher up phone number nor offer them to call me. She claimed the owner will not call me. So you are saying that this hotel is ran by only her decisions? No way. Every place has a higher up. Owners do call people. This hotel is a huge scam just run. Save yourself a miserable stay and headache. Sadly the older gentleman that works there is the best part of the hotel he's so friendly. I hope he gets a better job and pay. He don't deserve to work for a scamming hotel. Btw I had a kid with me. That's what made me more aggravated finding that in my room. Whats sad is there's so many reviews about these issues and they are still allowed to stay open. Ordering through price line I didn't see all these I regret not checking better because I trusted priceline to have good hotels. Never had issues before. Priceline also caught the manager in the lie changing her story. Update to google reply **** when I checked out and gave it to the lady at the desk they were well aware of all the issues and said they were making a list . You see they say they are renovating it .. Yet they are charging full price. Just run. BTW I will never step foot in your hotel again. The staff is full of lies and any company that doesn't have a manager daily or have an owner to call me is no company I want to so business with.
Frequently Asked Questions About Hampton Inn St. Louis/Chesterfield
What accessibility features are available at Hampton Inn St. Louis/Chesterfield?
The hotel offers accessible parking and an accessible elevator to accommodate guests with mobility needs.
Is breakfast included when I stay at Hampton Inn St. Louis/Chesterfield?
Yes, complimentary breakfast is available with buffet options provided for guests.
Are pets allowed at this hotel?
Yes, both cats and dogs are welcome at the hotel.
What are the check-in and check-out times at Hampton Inn St. Louis/Chesterfield?
Check-in time is at 3:00 PM, and check-out time is at 11:00 AM.
Does the hotel provide free Wi-Fi and business facilities?
Yes, free Wi-Fi is available in public areas, and a business center is accessible for guest use.
What fitness and recreational amenities does the hotel offer?
The hotel features a free fitness center equipped with elliptical machines, treadmills, and free weights, plus an indoor pool.
What sustainable or eco-friendly practices does the hotel implement?
The hotel holds ISO14001 and ISO50001 certifications, uses eco-friendly toiletries, practices compostable food containers and cutlery, and participates in water and energy conservation programs.
Is parking available at Hampton Inn St. Louis/Chesterfield?
Yes, free self-parking is available for hotel guests.
What nearby shopping options are available close to the hotel?
Chesterfield Commons, the longest strip mall in the US, is just 1 mile away, and St. Louis Premium Outlet Mall is 6 miles from the hotel, ideal for shopping excursions.
What nearby attractions can guests visit for outdoor activities and nature?
Guests can enjoy Busch Wildlife Area, local parks, and access trails like the Katy Trail and Chesterfield Levy Trail, all within minutes from the hotel.
How can guests access the hotel via transportation and nearby services?
The hotel is conveniently located near major interstates and about 20 minutes from Lambert International Airport. Nearby businesses include Spalding Partnership for legal services and transportation providers like Trivergix Group.