Business Details
About
HotelDoubleTree
The DoubleTree by Hilton Hotel & Conference Center St. Louis / Chesterfield boasts more than 36,000 sq. ft. of meeting and banquet space accommodating up to 1,000 guests. Besides beautifully decorated guest rooms and suites, 4 options for dining, and complimentary parking... guests can take advantage of the attached Chesterfield Athletic Club. Play on one of 15 indoor and outdoor tennis courts and stay fit on the jogging track or basketball court. Work out with the latest equipment in the fitness center or plunge into the indoor or outdoor Olympic-sized pool. Combining our amenities with DoubleTree's signature attention to service, you'll feel like you've found your own special retreat just a few miles from downtown St. Louis and all the attraction the area has to offer.
Location
DoubleTree by Hilton Hotel St. Louis - Chesterfield
16625 Swingley Ridge Road, Chesterfield, MO
63017, United States
Hours
Reviews
4.2
1,609 reviews
5 stars
875
4 stars
446
3 stars
151
2 stars
65
1 star
72
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Several reviews highlighted significant cleanliness problems, including dirty bathrooms, stained sheets, and unclean utensils.
Staff Performance
The staff received mixed feedback; while many praised their friendliness and helpfulness, some reported poor service and unprofessional behavior.
Room Quality
Guests noted that while some rooms were clean and spacious, others were outdated, had maintenance issues, and lacked basic amenities.
Food Quality
The food quality was inconsistent, with some guests enjoying the meals while others found them overpriced and underwhelming.
Location and Amenities
The hotel is well-located with good amenities, including a fitness center and proximity to local attractions, but some guests felt it was noisy due to events.
- NMNathan McConnellDec 28, 20255.0I have noting but good things to say about this Double Tree location but I’ll keep it brief. I had a pretty rough day with travel and the assistant manager Kim went out of her way to make my stay as nice and welcoming as it could possibly be. She really went above and beyond and that was such a breath of fresh air after such a long day.
- TTTricky TurtleDec 26, 20252.0Except for the lobby, this property is in disrepair. Anyone rating above two stars, well, I’d have to wonder why. Rooms are dated, furniture and carpet dirty. Better to stay at one of the Homewood Suites if you are Hilton Honors. People were nice enough.
- RWReginald WilsonNov 29, 20255.0The management team was amazing. The food was great. Our room was awesome. We had a great time! Les was amazing as well
- RDRachel DeanNov 14, 20255.0Almost every single person we’ve interacted with here has been so incredible - from the front desk (specifically Brandon who explained there’d been a mixup and so they went ahead and upgraded our room before we even arrived; and who patiently answered all of our questions during our stay) to sales (Sarah, who put on another hat to serve us coffee and breakfast, and sent us up a gift because we had to change back to another room on short notice from the hotel), to the engineer who came and kindly vacuumed up some Japanese beetles from our room and assured me he would release them unharmed, to the charismatic bartender who let us order food even though the kitchen was closing. There are several other folks who’ve been wonderful, and I’m sad I missed their names. The facilities are stunning (you must check out their rec center, I’ve literally never seen anything like it at a hotel) on top of everything else. I wish we lived closer or had more reasons to travel here more often.
- SWSarah WattsOct 26, 20254.0This was my second stay here. The rooms are great, as are the amenities. Avoid any room ending in 10. These are on the back side of the elevators, and you will here the elevator cables constantly.
Frequently Asked Questions About DoubleTree by Hilton Hotel St. Louis - Chesterfield
What amenities does DoubleTree by Hilton Hotel St. Louis - Chesterfield offer?
The hotel offers complimentary parking, a bar, four dining options, a business center, fitness center, indoor and outdoor pools, tennis courts, and more.
Is parking available at the DoubleTree by Hilton Hotel St. Louis - Chesterfield?
Yes, free self-parking is available for guests at the hotel.
What time is check-in and check-out at the hotel?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Does the hotel provide accessibility features?
Yes, the hotel provides accessible parking, accessible elevators, and is mobility accessible.
Are pets allowed at the DoubleTree by Hilton Hotel St. Louis - Chesterfield?
No, pets including cats and dogs are not allowed at the hotel.
What eco-friendly practices does the hotel follow?
The hotel has certifications including ISO14001 and ISO50001, participates in energy conservation, recycling, compostable food containers and cutlery use, and a soap donation program.
Is Wi-Fi available for guests at the hotel?
Yes, Wi-Fi is available in public areas along with public internet terminals.
What nearby recreational facilities are connected to the hotel?
The hotel is attached to the Chesterfield Athletic Club which offers 15 indoor and outdoor tennis courts, a jogging track, and a basketball court.
Are there any nearby wellness or spa services close to the hotel?
Yes, TCK Clinical Shiatsu, a naturopathic holistic spa, is located nearby for wellness services.
What activities or attractions are available near the hotel for families?
Nearby, you can visit Trapeze STL for circus and active life experiences, and Stardance, Inc., an art and dance school offering active life activities.