Holiday Inn & Suites St. Cloud by IHG

Reviews

• JB

  Jeff Brannan

  Mar 23, 2026
  5.0
  Great place to take grandkids and enjoy the pool. Has a great bar with great food. They try hard to make your visit enjoyable.
• MG

  Marissa Grimsrud

  Mar 22, 2026
  1.0
  Bring your own towels, bring your own sheets, bring your own blankets. If you stay in a 'suite' with a kitchenette know that there is nothing (paper towels, glasses, bowls etc) so if youwant to make use of the microwave or full sized fridge, bring all your own stuff. Bring your own pool towels as they never refill them. We called to get at least a sheet for the pull out couch and they never brought it, so we used towels from the bathroom... Photo of the sheet that was on the pull out couch that was dirty . Just don't plan on them bringing you anything additional if it's dirty or missing, as we called and they never came...
• TS

  Tiaya Samborski

  Mar 10, 2026
  1.0
  I paid for one night and called days ahead of time to extend my trip to two days. When checking in the staff member assured me even after asking multiple times the second night had already been paid. There was only 1 to 2 employees working the entire time, usually very rude except for one night member. I needed an extra set of blankets and batteries each time had to walk completely across the hotel to get it myself, even though I had my twin 2 year olds with me, mind you I was also prepping for a procedure. The room was disgusting, littered with old food on the floors, hair all over, multiple times had to stop my kids from eating god knows what on the floor. Broken arcade games, and some white substance all over the floor outside of the hot tub area. After leaving, I had a message from the billing department, I contacted IHG multiple times and said the issue would be handled, I still have yet to be contacted. They charged my credit card i used for deposit and additional 195. Still have not been contacted issues have not been addressed or handled appropriately or with customer care in mind. Location is good. That's all I can say for this place.
• BD

  Brendan Drallette

  Mar 7, 2026
  1.0
  I stayed on 2/27 and 3/6. I paid on Priceline for both stays. So far I’ve been charged an additional $197, $348, and $498. I keep getting told different stories with a promise of a call back that doesn’t come. I was told to dispute charges with bank even after showing my receipts and confirmation numbers with payments. Called again tonight and was told they aren’t sure what to do but they are busy so they needed to get off the phone. At this point I’ve had to lock my card to stop random charges.
• MP

  Merlin Petron

  Feb 27, 2026
  5.0
  My wife, son, daughter-in-law, grandkids, and I stayed here for a stay-cation. We really enjoyed all the pools and arcade. The pool and arcade area is huge and wasn't crowded. The rooms are nice and we'll kept. Access to the building is a bit of a struggle from the highway. Legends, tge attached restaurant, has really good food.

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