Business Details
About
Hotel
The Hilton Garden Inn Minneapolis St. Paul-Shoreview hotel in Minnesota is conveniently located in the North Metro area of Minneapolis and St. Paul. Notable Twin Cities attractions such as the Mall of America, University of Minnesota, U.S. Bank Stadium, Target Field, Grand Casino Arena, National Sports Center and Minnesota State Fairgrounds are just minutes away. After a short 25-minute drive from Minneapolis-St. Paul International airport, guests will find deluxe accommodations, friendly service and a professional yet relaxed atmosphere awaiting them.
Amenities, including our new Serta Garden Sleeper III beds in all rooms, are certain to please the busy executive or leisure traveler. Each guest room has an in-room hospitality center with a microwave, refrigerator and Keurig coffeemaker. The Hilton Garden Inn guest rooms also feature a large work desk with desk-level outlets, ergonomic chair, over 40 HD channels and complimentary HBO. Enjoy complimentary WiFi with secure PrinterOn remote printing.
The Hilton Garden Inn Minneapolis St. Paul-Shoreview in Minnesota has a heated indoor pool, whirlpool, fitness center and complimentary 24-hour business center. Wireless internet access is available in the public areas and meeting rooms.
Location
Hilton Garden Inn Minneapolis St. Paul-Shoreview
1050 Gramsie Road, Shoreview, MN
55126, United States
Hours
Reviews
4.2
513 reviews
5 stars
274
4 stars
144
3 stars
44
2 stars
23
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff received praise for being friendly and helpful, with several guests highlighting specific employees for their exceptional service.
Cleanliness
While many guests noted clean rooms, there were significant complaints about unclean bathrooms and poor housekeeping practices.
Noise Issues
Multiple reviews mentioned noise disturbances from other guests, particularly during busy times, affecting the overall experience.
Breakfast Quality
Guests expressed dissatisfaction with the breakfast options, citing high prices and poor quality of food.
Room Comfort
Rooms were generally described as comfortable, but some guests reported issues with cleanliness and maintenance.
- JMJieqi MeiNov 15, 20255.0We booked around 11pm & initially called Homes2. After comparing rates with dog fee, we decided on Hilton Garden Inn since rates were a little better after talking to the Hilton booking agent via call. Both Homes2 and Hilton Garden are under the Hilton umbrella so I was able to use my membership discount. There is a $75 pet fee in which is for a fee for the entire stay (they do not have a per night policy, which thank god and I hope they don’t implement that ever). Check in was great. We got here before midnight. Lady was nice and seemed like she was training someone new. She answered all of my questions and overall provided great service. Hotel is also clean. Pool is from 7am-10pm. Unfortunately our room did not come with breakfast but you can buy it for $15/person. I feel like with the rate, it should come with free breakfast. Lastly our room was also spacious for our two dogs and two adults. Would book again because this location has a check out time at NOON which is a huge plus!
- RSRebecca SehrNov 3, 20251.0I am extremely disappointed in the customer service! Booked a room with 2 queens. It was changed to a King. Called to fix issue. The manage Sarah was extremely disrespectful and canceled the room with out consent. She then told her manager JOHN that she was called a very bad name and that is why she cancelled the room. This DID NOT HAPPEN! They do not have a recording of the call and I advised they should look into that because having a "manager" who will treat a customer the way I was treated is CRAZY! I will not be booking with Hilton again in the future due to this terrible customer service!
- BBBuddha in BlueSep 16, 20251.0Had a room booked and confirmed. After a 9 hour international flight and long drive there, they had canceled my room without checking with or notifying me. They gave my reserved room to a walk-in prior to my arrival. Horrible service! No other rooms available. Best Western accommodated me and gave me a discount and apologized for the other hotel. Will not stay at a Hilton anymore.
- JCjoeronimo cAug 28, 20255.0Very clean rooms, comfy bed and pillows. Very kind people at front desk. Will stay there again.
- JOJohn OrtizAug 25, 20255.0Great customer service.
Frequently Asked Questions About Hilton Garden Inn Minneapolis St. Paul-Shoreview
What are the check-in and check-out times at Hilton Garden Inn Minneapolis St. Paul-Shoreview?
Check-in time is 3:00 PM and check-out time is 12:00 PM at Hilton Garden Inn Minneapolis St. Paul-Shoreview.
Does the hotel offer free Wi-Fi to guests?
Yes, complimentary Wi-Fi is available in public areas and guest rooms at Hilton Garden Inn Minneapolis St. Paul-Shoreview.
Are pets allowed at the Hilton Garden Inn Minneapolis St. Paul-Shoreview?
Yes, pets are welcome at the Hilton Garden Inn Minneapolis St. Paul-Shoreview, including both dogs and cats.
What amenities are available at Hilton Garden Inn Minneapolis St. Paul-Shoreview?
The hotel offers a fitness center, heated indoor pool, hot tub, bar, restaurant, concierge service, self-service laundry, and a gift shop among other amenities.
Is Hilton Garden Inn Minneapolis St. Paul-Shoreview accessible for guests with mobility needs?
Yes, the hotel provides accessible parking, elevators, and is mobility accessible to accommodate guests with mobility needs.
Does the hotel have sustainability or eco-friendly certifications?
Yes, the hotel holds ISO14001, ISO50001, and Hilton LightStay eco-certifications and implements energy conservation and food waste reduction programs.
Is there parking available at the hotel and is it free?
Yes, Hilton Garden Inn Minneapolis St. Paul-Shoreview offers free self-parking for its guests.
What local attractions or places of interest are near the Hilton Garden Inn Minneapolis St. Paul-Shoreview?
Nearby attractions include the Mall of America, U.S. Bank Stadium, Target Field, and Minnesota State Fairgrounds, all just minutes away providing great opportunities for entertainment before or after your stay.
What nearby dining options are available close to the Hilton Garden Inn Minneapolis St. Paul-Shoreview?
You can enjoy dining at nearby restaurants such as Green Mill (pizza and bar), Red Robin-Shoreview (burgers and bar), Leeann Chin (Asian fusion), Five Guys (burgers), and Chipotle Mexican Grill.
Are there convenient nearby facilities or services for guests staying at the hotel?
Yes, guests have access to services like local shuttle, convenience store on site, and nearby facilities such as North Metro Event Center for events, Viking Locksmiths, and Livewell Animal Urgent Care of Shoreview for pet emergencies.