Business Details
About
Hotel
At the Best Western Plus Kelly Inn you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Kelly Inn will stand out among other hotels in Saint Cloud,MN. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Kelly Inn will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Location
Hours
Reviews
4.1
1,751 reviews
5 stars
843
4 stars
542
3 stars
187
2 stars
71
1 star
108
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many guests praised the friendly and helpful staff, several reviews highlighted poor service experiences, including unprofessional behavior and lack of training.
Cleanliness
Guests generally found the hotel clean, but there were multiple complaints about dirty rooms, stained linens, and issues with housekeeping.
Location
The hotel is well-located near downtown St. Cloud and various attractions, which many guests appreciated.
Amenities
The pool and hot tub received mixed reviews, with some guests enjoying them while others reported cleanliness issues and discomfort.
Room Condition
Many reviews noted that the rooms are outdated and in need of upgrades, with complaints about uncomfortable beds and poor maintenance.
- RVRichard Vedvik4 days ago4.0Interesting experience. The $200 per room pre charge for incidentals is pretty steep. Rooms are dated. People were really nice, rooms are cheap.
- CTChrista Tayloe6 days ago5.0Amazing staff! Very clean!
- SWshawn wagenerNov 5, 20255.0Dana the Director of Sales went above and beyond for our conference!!! she is a 10 :) Thanks for accommodating us. Spencer Roberts the Catering Manager is also a 10 making everything perfect and what we needed, he made happen. We will be back for conferences to this location for sure.
- EGEmma GallesOct 19, 20251.0Worst experience i have ever had at a hotel. All their literature and when we booked it we asked how late the hot tub is open. It all says 11. They came in at 10 and told us to leave with an attitude. We politely declined and said we had another hour. They called the cops on us and kicked us out of the hotel. Treated us like criminals for following their own rules. Just disgusting people with out any humanity.
- LSLisa SchultzOct 18, 20255.0Nice location by the river. Room was a good size, clean, and smelled good. Green Mill was next door- great food! It’s also located by a lot of other restaurants and attractions.
Frequently Asked Questions About Best Western Plus Kelly Inn
Does Best Western Plus Kelly Inn offer free Wi-Fi to guests?
Yes, free Wi-Fi is available for all guests at Best Western Plus Kelly Inn.
Where is Best Western Plus Kelly Inn located?
Best Western Plus Kelly Inn is located at 100 4th Ave S, Saint Cloud, MN 56301, USA.
What amenities does Best Western Plus Kelly Inn provide for business travelers?
The hotel offers spacious work desks and free internet access in all guest rooms to support business travelers.
Is the Best Western Plus Kelly Inn open 24 hours?
Yes, Best Western Plus Kelly Inn operates 24 hours a day, seven days a week.
Does Best Western Plus Kelly Inn have an on-site restaurant?
Yes, the Best Western Plus Kelly Inn has a restaurant on-site for guests.
Are there fitness facilities available at Best Western Plus Kelly Inn?
Yes, the hotel features an in-house fitness room to help guests maintain their workout routines.
What special offers does Best Western Plus Kelly Inn currently have?
Guests who stay 2 nights are eligible for a $50 Best Western Gift Card as a special offer.
How can I contact Best Western Plus Kelly Inn for reservations or inquiries?
You can contact the hotel by phone at +1 320-253-0606 or fax at +1 320-202-0505.
What nearby restaurants are close to Best Western Plus Kelly Inn?
Green Mill, an American restaurant known for pizza, is located near Best Western Plus Kelly Inn, offering convenient dining options for guests.
What nearby educational institution might guests visit near Best Western Plus Kelly Inn?
St. Cloud State University Education Abroad is nearby, which guests might visit for educational or cultural experiences before or after their stay.
How can nearby points of interest help guests when visiting Best Western Plus Kelly Inn?
Nearby places like Green Mill restaurant and St. Cloud State University can enhance your visit by providing dining and cultural experiences close to the hotel.