Luxury HotelWedding VenueConference CenterBusiness Meeting LocationsCrowne Plaza
Plymouth Hotel's Patrons Host Events With EaseFor Minneapolis business and leisure ventures alike, "The Place to Meet" is the Crowne Plaza® Hotel Minneapolis West. Situated on 25 acres of preserved wetlands, at the crossroads of Hwy-55 and I-494, 15 minutes west of downtown Minneapolis, this Plymouth hotel's accommodations ensure convenience.Forty meeting rooms totaling more than 38,000 sq. ft. make this the premier location for flawless meetings and elegant banquets in Plymouth, MN. Free Wi-Fi access and a Business Center cater to those working on site. Conveniently down the road from many Fortune 500 companies like Cargill, General Mills and United Healthcare, this Plymouth hotel is ideal for meeting clients or colleagues, too.Twin Cities attractions like the The Albertville Premium Outlet Mall, Mall of America and Target Field are 20 minutes from the hotel in Plymouth, MN. Ridgedale Mall and the Shoppes at Arbor Lakes offer shopping closer to home, while Rush Creek and Baker National Golf Club provide a nearby outlet for sports fans. Three Rivers Park District promises outdoor adventure, as well.Combine this resort-like atmosphere, complete with on-site dining, an indoor pool and a 21,000-sq-ft Athletic Club, with a staff poised to serve and you have an unmatched travel experience. What are you waiting for? Book today!
Many customers praised the staff for their friendliness and helpfulness, particularly mentioning bartenders and front desk personnel.
Cleanliness Issues
Several reviews highlighted problems with cleanliness in rooms and public areas, including mold, unpleasant odors, and unclean bathrooms.
Room Condition
Guests frequently noted that the rooms were outdated and in need of maintenance, with issues such as broken fixtures and uncomfortable beds.
Event Space
The hotel was commended for its event spaces, which were described as spacious and well-suited for large gatherings.
Dining Experience
While some enjoyed the food and service in the restaurant, others reported poor service and high prices, leading to mixed reviews about the dining experience.
TR
Trista Rudstrom
2 days ago
5.0
Jade at the bar was a DOLL. We were here for a work event and she made us mocktails that were to die for. She was so sweet and did not have to go over the top for us like that. She also gave us Chex mix. Thank you Jade!!!!
JY
John Yankovec
Jan 6, 2026
5.0
The staff was incredible from the front desk to the maintenance guy and food and restaurant staff was awesome too. The room(1031) was a little small and bathroom had some rotted ceiling and peeling paint
AM
Adrieanne Mulleneaux
Dec 20, 2025
5.0
My husband has been here many times but this was my first. It’s an older hotel but so incredibly clean and well appointed. The staff is incredible. A shout out to Christina who we met in the bar. Such a lovely person! GREAT face for the hotel!!
MK
Mary Kosak
Dec 18, 2025
5.0
We have a large family gathering at the Crowne Plaza Minneapolis West every year. The hotel is perfect for our event and the staff has always been magnificent. The conference room is the exact size needed for our group and the staff sets it up to fit our needs. The hotel rooms are comfortable and roomy. And the breakfast buffet is always a ten star deal! We are so thankful for the hotel and all it does to accommodate our family!
CZ
Chrisanne Zwicker
Dec 10, 2025
5.0
Brian very nice at the front desk. Very pleasant and welcoming.
Matt at the Restaurant and Bar is fantastic. Very professional and welcoming and a really great host Bar tender and server . He's a great example of what all should aspire to be with their guests. Great food also. Everything was delicious and good quality.
Frequently Asked Questions About Crowne Plaza Minneapolis West by IHG
Is there free Wi-Fi available at Crowne Plaza Minneapolis West by IHG?
Yes, complimentary Wi-Fi is available at Crowne Plaza Minneapolis West by IHG for guests.
What is the cancellation policy at Crowne Plaza Minneapolis West by IHG?
The cancellation policy may vary depending on the type of reservation. Please check your booking and contact the hotel or via the IHG One Rewards app.
Can I earn loyalty points for my stay at Crowne Plaza Minneapolis West by IHG?
Yes, we Crowne Plaza Minneapolis West by IHG participates in IHG One Rewards, allowing guests to earn points for their stay.
Does Crowne Plaza Minneapolis West by IHG have accessible rooms?
Yes, Crowne Plaza Minneapolis West by IHG has accessible rooms designed to ensure the comfort of guests with disabilities.
Is there a concierge service available at Crowne Plaza Minneapolis West by IHG?
Concierge is available at most of our hotels to connect with guests and assist them in their stay. Please contact the Crowne Plaza Minneapolis West by IHG front desk for more information.
Is room service available at Crowne Plaza Minneapolis West by IHG?
Yes, room service is available at Crowne Plaza Minneapolis West by IHG serving delicious food and drink to your room.
Does Crowne Plaza Minneapolis West have a pool?
Yes, Crowne Plaza Minneapolis West has an indoor pool.
Is Crowne Plaza Minneapolis West a pet friendly hotel?
Yes, Crowne Plaza Minneapolis West is a pet friendly hotel.
Does Crowne Plaza Minneapolis West offer a shuttle service?
Yes, Crowne Plaza Minneapolis West has an airport shuttle.
Does Crowne Plaza Minneapolis West have an onsite restaurant?
Yes, Crowne Plaza Minneapolis West has on site dining.
Does Crowne Plaza Minneapolis West have complimentary parking?
Yes, Crowne Plaza Minneapolis West has complimentary daily self-parking.
What time can I check in and check out at Crowne Plaza Minneapolis West by IHG?
Check-in is at 3:00 PM and check-out is at 12:00 PM.
Does Crowne Plaza Minneapolis West offer accessibility features?
Yes, the hotel offers accessible parking and accessible rooms to accommodate guests with disabilities.
Is there a fitness center available for guests at Crowne Plaza Minneapolis West?
Yes, the hotel has a free fitness center with equipment including elliptical machines, free weights, and treadmills.
Are pets allowed at Crowne Plaza Minneapolis West by IHG?
Yes, pets are welcome at the hotel.
Does the hotel provide free Wi-Fi and business center services?
Yes, complimentary Wi-Fi is available in public areas and there is a business center for guest use.
What dining options are available at Crowne Plaza Minneapolis West?
The hotel has two on-site restaurants, a bar, room service, and a gift shop to cater to guest dining needs.
Is Crowne Plaza Minneapolis West located near any shopping venues?
Yes, Ridgedale Mall and the Shoppes at Arbor Lakes are nearby and great for shopping before or after your stay.
What nearby sports or recreation venues can guests visit around the hotel?
Guests can enjoy nearby attractions such as Plymouth Creek Athletic Club, Grand Boxing Club, and tennis facilities at the hotel.
Are there dining options close to Crowne Plaza Minneapolis West aside from the hotel?
Yes, Creekside Cafe is a nearby restaurant and cafe offering American cuisine and a lounge bar, ideal for casual meals.
How can guests get more information or make reservations for Crowne Plaza Minneapolis West?
Guests can book rooms, view amenities, or explore career opportunities through the IHG Hotels & Rewards app or the hotel website.