Crowne Plaza Minneapolis West by IHG

4.1
1687 reviews
Courtyard in Evening

About

Luxury HotelWedding VenueConference CenterBusiness Meeting LocationsCrowne Plaza
Plymouth Hotel's Patrons Host Events With EaseFor Minneapolis business and leisure ventures alike, "The Place to Meet" is the Crowne Plaza® Hotel Minneapolis West. Situated on 25 acres of preserved wetlands, at the crossroads of Hwy-55 and I-494, 15 minutes west of downtown Minneapolis, this Plymouth hotel's accommodations ensure convenience.Forty meeting rooms totaling more than 38,000 sq. ft. make this the premier location for flawless meetings and elegant banquets in Plymouth, MN. Free Wi-Fi access and a Business Center cater to those working on site. Conveniently down the road from many Fortune 500 companies like Cargill, General Mills and United Healthcare, this Plymouth hotel is ideal for meeting clients or colleagues, too.Twin Cities attractions like the The Albertville Premium Outlet Mall, Mall of America and Target Field are 20 minutes from the hotel in Plymouth, MN. Ridgedale Mall and the Shoppes at Arbor Lakes offer shopping closer to home, while Rush Creek and Baker National Golf Club provide a nearby outlet for sports fans. Three Rivers Park District promises outdoor adventure, as well.Combine this resort-like atmosphere, complete with on-site dining, an indoor pool and a 21,000-sq-ft Athletic Club, with a staff poised to serve and you have an unmatched travel experience. What are you waiting for? Book today!

Location

Crowne Plaza Minneapolis West by IHG
3131 Campus Drive, Plymouth, MN
55441, United States

Hours

Reviews

4.1
1,687 reviews
5 stars
829
4 stars
528
3 stars
163
2 stars
67
1 star
100

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many customers praised the staff for their friendliness and helpfulness, particularly mentioning bartenders and front desk personnel.

Cleanliness Issues

Several reviews highlighted problems with cleanliness in rooms and public areas, including mold, unpleasant odors, and unclean bathrooms.

Room Condition

Guests frequently noted that the rooms were outdated and in need of maintenance, with issues such as broken fixtures and uncomfortable beds.

Event Space

The hotel was commended for its event spaces, which were described as spacious and well-suited for large gatherings.

Dining Experience

While some enjoyed the food and service in the restaurant, others reported poor service and high prices, leading to mixed reviews about the dining experience.
  • TR
    Trista Rudstrom
    2 days ago
    5.0
    Jade at the bar was a DOLL. We were here for a work event and she made us mocktails that were to die for. She was so sweet and did not have to go over the top for us like that. She also gave us Chex mix. Thank you Jade!!!!
  • JY
    John Yankovec
    Jan 6, 2026
    5.0
    The staff was incredible from the front desk to the maintenance guy and food and restaurant staff was awesome too. The room(1031) was a little small and bathroom had some rotted ceiling and peeling paint
  • AM
    Adrieanne Mulleneaux
    Dec 20, 2025
    5.0
    My husband has been here many times but this was my first. It’s an older hotel but so incredibly clean and well appointed. The staff is incredible. A shout out to Christina who we met in the bar. Such a lovely person! GREAT face for the hotel!!
  • MK
    Mary Kosak
    Dec 18, 2025
    5.0
    We have a large family gathering at the Crowne Plaza Minneapolis West every year. The hotel is perfect for our event and the staff has always been magnificent. The conference room is the exact size needed for our group and the staff sets it up to fit our needs. The hotel rooms are comfortable and roomy. And the breakfast buffet is always a ten star deal! We are so thankful for the hotel and all it does to accommodate our family!
  • CZ
    Chrisanne Zwicker
    Dec 10, 2025
    5.0
    Brian very nice at the front desk. Very pleasant and welcoming. Matt at the Restaurant and Bar is fantastic. Very professional and welcoming and a really great host Bar tender and server . He's a great example of what all should aspire to be with their guests. Great food also. Everything was delicious and good quality.

Frequently Asked Questions About Crowne Plaza Minneapolis West by IHG

Is there free Wi-Fi available at Crowne Plaza Minneapolis West by IHG?

Yes, complimentary Wi-Fi is available at Crowne Plaza Minneapolis West by IHG for guests.

What is the cancellation policy at Crowne Plaza Minneapolis West by IHG?

The cancellation policy may vary depending on the type of reservation. Please check your booking and contact the hotel or via the IHG One Rewards app.