Heartland Inn & Suites, SureStay Collection by Best Western

4.4
347 reviews
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Business Details

1009 1st St E, Park Rapids, MN
56470-1751, United States
(218) 732-1471
http://bestwestern.com
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About

HotelSureStay
At the Heartland Inn & Suites, SureStay Collection by Best Western in Park Rapids, MN, you’re sure to find unmatched value and unique experiences. Whether for leisure or business, SureStay® Collection by Best Western welcomes those who like to travel casually but appreciate the kinds of details that add to a better stay experience.

Location

Heartland Inn & Suites, SureStay Collection by Best Western
1009 1st St E, Park Rapids, MN
56470-1751, United States

Hours

Reviews

4.4
347 reviews
5 stars
236
4 stars
69
3 stars
16
2 stars
6
1 star
20

What are people saying?

AI-generated from recent customer reviews

Staff Service

Customers consistently praised the friendly and accommodating staff, highlighting their helpfulness and exceptional service.

Cleanliness

Many reviews noted the hotel was very clean, with well-maintained rooms and common areas.

Breakfast Quality

The breakfast offerings received positive feedback for variety and quality, although some guests mentioned issues with temperature.

Room Comfort

While many guests found the rooms comfortable, there were complaints about room temperature control and noise levels.

Amenities

The pool and hot tub were appreciated, but some guests reported issues with temperature and availability.
  • TT
    tokenfatgirl tokenfatgirl
    Jul 20, 2024
    5.0
    OMG SHERI IS BACK!!!! Hallway and rooms seemed dark. Even with the curtains open in the room. pool and breakfast area looked clean.
  • CG
    Cesar Ladron De Guevara
    Sep 17, 2021
    5.0
    This Hotel is fantastic. I have been in different Marriott hotels and none match this remote hotel in Park Rapids. I mean clean, housekeeping "platinum" service, very nice people, you feel in home. Absolutely I recommend this hotel.
  • CI
    Colton Hilton III
    Jan 18, 2018
    1.0
    I was there the other day visiting a work colleague when we had overheard the front desk talking about a guest who is in need of help for a room along with several comments about the use of their service animals and that they believed he was lying. The hotel itself is Charming, updated, and comfortable but that was soon overpowered by the Consulting comments and the lack of privacy of guests. I was planning on booking out several rooms for my business colleagues but after this display of unprofessional and extremely discriminating Behavior I will be taking my business elsewhere and recommend for others to do so as well. I thought folks from Minnesota we're said to be very warm welcoming but I now find that to be a false statement.
  • GU
    Google User
    Jun 20, 2017
    5.0
    Best Service Ever! Never really liked continetial breakfast but the one here is delicious April and Amanda do one heckuvajob there made me feel like I truly was family. Clean Modern rooms it was perfect thank you!
  • SS
    Sean Scott
    Oct 17, 2016
    4.0
    Was there just to sleep beds were supremely comfortable.
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Frequently Asked Questions About Heartland Inn & Suites, SureStay Collection by Best Western

Does Heartland Inn & Suites offer free breakfast to guests?

Yes, Heartland Inn & Suites offers free breakfast to all guests.

Is parking available and free at Heartland Inn & Suites?

Yes, free self-parking is available for guests at the hotel.