Business Details
About
Hotel
At the Best Western Plus New Ulm you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus New Ulm will stand out among other hotels in New Ulm,MN. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus New Ulm will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Location
Hours
Reviews
4.3
1,004 reviews
5 stars
541
4 stars
311
3 stars
97
2 stars
23
1 star
32
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Most guests reported clean rooms and well-maintained facilities, although some noted issues with housekeeping and cleanliness in specific areas.
Staff Performance
The staff received high praise for their friendliness and helpfulness, with several standout employees mentioned positively.
Breakfast Quality
The continental breakfast was generally well-received, with a variety of options, though some guests noted inconsistencies in food quality.
Noise Levels
Many guests appreciated the quiet atmosphere of the hotel, even during busy times, although some reported disturbances from other guests.
Facility Condition
The hotel is described as older and in need of updates, with some guests mentioning outdated rooms and maintenance issues.
- PTPeter TholenNov 2, 20255.0We stayed here one night after we visited Schell’s Brewery and Frost Distillery. I reserved the room on line directly with Best Western and not with a third party with no problems. The day before check in I received a text for pre-check in which made the check in even quicker. The room was clean and the continental breakfast was pretty good.
- KTken trecartinOct 30, 20254.0Two star hotel with wonderful hot tub and sauna area
- ASAndrew SpeckOct 28, 20255.0Jessica went above and beyond to serve the guest in line. Greeted everyone happily,swiftly resolved their questions or checking in, and never lost her smile. You have a real winner!
- JGJames GrasbyOct 19, 20255.0The rooms were clean and well-maintained. The staff was friendly and did everything to make our stay pleasant. The best part of our stay was the quietness within the facility. On the first night, the BW was filled to capacity. It was quite full on the second night. On both evenings, we were amazed at the lack of noise! If you can't rest well and relax at the BW New Ulm, you won't rest well anywhere.
- JPJason PenceSep 27, 20253.0I really wish I could have left a 5 star review, but they made it impossible for me. After the hotel's reply, I have updated the review from two to three stars. The property and experience deserved five stars, but unfortunately, the experience this time doesn't allow it. If I am back in the area, I will try to stay again, and hopefully will have a better experience. I paid over $1,900 for three rooms (checked in Thursday the 26th, checked out Sunday the 28th). On Thursday night around 9 pm, the hotel was practically empty — yet instead of honoring my reservation, the staff scattered our rooms and gave us Room 172, a full-price room facing another room instead of the pool. When I questioned it, the explanation was basically: “we’re holding those rooms for guests arriving on the 27th.” So even though I was already here and paid in full, they knowingly stuck me with worse rooms to save the better ones for people who hadn’t even checked in yet. That is not hospitality — that’s telling a paying guest they don’t matter. To be fair, the complimentary breakfast was excellent, and the property looks better than when I stayed here in 2007. But those positives don’t change the fact that I felt was treated as second-class compared to guests who weren’t even on site. At $1,900+, I expected better than being downgraded in an empty hotel so management could “save” rooms for someone else. Totally unacceptable.
Frequently Asked Questions About Best Western Plus New Ulm
Does Best Western Plus New Ulm have a bar on-site?
Yes, the Best Western Plus New Ulm features a bar for guests to enjoy.
Is free Wi-Fi available at Best Western Plus New Ulm?
Yes, free Wi-Fi is provided in all guest rooms and public areas.
What are the check-in and check-out hours at Best Western Plus New Ulm?
The hotel is open 24 hours a day, so guests can check in or out any time.
Does Best Western Plus New Ulm provide fitness facilities?
Yes, there is an in-house fitness room available for guests to maintain their workout routines.
Are there mini-fridges available in the rooms at Best Western Plus New Ulm?
Yes, each room is equipped with a mini fridge ideal for drinks and snacks, especially for extended stays.
Does Best Western Plus New Ulm offer amenities for business travelers?
Yes, rooms include a spacious work desk and free internet access to accommodate business travelers.
Is there a restaurant at Best Western Plus New Ulm?
Yes, the hotel features an on-site restaurant for guest convenience.
How can customers get to Best Western Plus New Ulm using local transportation?
While specific transit stations aren't listed, the hotel's central location on South Broadway Street in New Ulm makes it easily accessible by local transport or taxi services.
What nearby hotels are close to Best Western Plus New Ulm?
The Holiday Inn is a nearby hotel that guests may consider if looking for alternative accommodation options in New Ulm.
Are there dining options near Best Western Plus New Ulm where guests can eat before or after their visit?
Yes, Green Mill Restaurant & Bar, a sports bar and pizza restaurant, is located nearby and offers a variety of dining options.