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Tru by Hilton Minneapolis Downtown

3.8
(197 reviews)
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Business Details

317 2nd Avenue South, Minneapolis, MN
55401, United States
(612) 351-3475
https://www.hilton.com/en/hotels/mspgfru-tru-minneapolis-downtown/

About

HotelHilton
Daily Mandatory Charge includes: 2% MTID Service Charge Discover a smart stay at our pet-friendly hotel in the heart of downtown Minneapolis. Located just three blocks from Nicollet Mall and integrated into the Skyway system, guests enjoy seamless access to top attractions, shopping, and dining. U.S. Bank Stadium and Target Field are less than one mile away. Start your day with our complimentary breakfast and stay connected with free Wi-Fi throughout the hotel. Our sleek, modern rooms offer Smart HDTVs, well-lit bathrooms, and mini fridges for convenience. Guests can relax in our welcoming lobby with entertainment options including games and a pool table or stay productive in individual work pods. Valet parking is available, with nearby self-parking accessible via the iParkit app. Tru by Hilton Minneapolis Downtown delivers value, comfort, and Hilton Honors benefits for both business and leisure travelers.

Location

Tru by Hilton Minneapolis Downtown
317 2nd Avenue South, Minneapolis, MN
55401, United States

Hours

Reviews

3.8
197 reviews
5 stars
102
4 stars
24
3 stars
28
2 stars
15
1 star
28

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many customers praised the staff for being friendly, helpful, and accommodating, with specific mentions of individuals like George and Jerome for their exceptional service.

Cleanliness Issues

Several reviews highlighted cleanliness problems in the rooms and bathrooms, with reports of unclean surfaces and inadequate housekeeping.

Parking Concerns

Numerous guests expressed dissatisfaction with the parking situation, citing high valet fees and limited options for parking.

Location Benefits

The hotel’s location received positive feedback for being convenient to downtown attractions and public transport.

Mixed Room Quality

While some guests found the rooms comfortable and well-equipped, others reported issues such as poor views, small sizes, and maintenance problems.
  • JG
    Jeanette Guinn
    Dec 26, 2025
    5.0
    Absolutely best staff! Jerome and Edith are the most polite, kind and helpful people. Place was very clean and modern. Will be returning!
  • EV
    Eric VandenLangenberg
    Dec 21, 2025
    5.0
    Hotel was very clean and everything was great! No complaints at all. Located in a good area with easy walking to everything we were looking to do while in the city. Would stay again!
  • EU
    Elizabeth Umana
    Dec 15, 2025
    5.0
    Booked this hotel as it is close to the passport agency. I was so happy with the room and service. When I checked it I was assisted by Kimberly at the front desk. The hotel does not have parking but they do valet parking or there is public parking which Kimberly provided a few options. I parked 2 minutes walk from the hotel. The room was clean, with excellent amenities full fridge, kitchen counter with kitchen supplies. Breakfast menu had a nice selection. Due to unforseen reasons I needed to request a late check out, informed my situation to Gigi and she was wonderful allowed me to have a late check out at 2pm, which assisted me tremendously. As I was leaving I met with the GM Troy and the Edith the Housekeeping Manager. They were so nice and welcoming saying hello and holding the elevator door (I was taking forever). Customer service was top notch, would highly recommend this hotel and will definitely be staying here again.
  • NN
    Name’s Nomad
    Dec 14, 2025
    5.0
    This is a truly all around five star Very helpful and courteous staff members Excellent location Nice and spacious room Great view as well Excellent value for money
  • SS
    Stephan
    Dec 12, 2025
    5.0
    I stayed here a few days for the Vikings day and I will definitely come back if I have to stay a few days in Minneapolis downtown again. The staff is very friendly and helpful, it feels a little bit like family. Greetings especially to Jerome and George from Germany
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Frequently Asked Questions About Tru by Hilton Minneapolis Downtown

What are the check-in and check-out times at Tru by Hilton Minneapolis Downtown?

Check-in is at 3:00 PM and check-out is at 11:00 AM.

Does Tru by Hilton Minneapolis Downtown offer free breakfast?

Yes, guests can enjoy a complimentary buffet breakfast during their stay.

Brand Certified Facts from Tru by Hilton Minneapolis Downtown

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