Hampton Inn & Suites Minneapolis University Area

4.5
917 reviews

About

Hotel
Experience the convenience of our complimentary shuttle to the University of Minnesota campus and M Health Fairview Hospital. Plus, we’re within a half mile of Huntington Bank Stadium and Surly Brewing. Located just one block from the light rail, you’ll be minutes from U.S. Bank Stadium and the heart of downtown Minneapolis. Enjoy complimentary, hot breakfast, and exceptional service at our Minneapolis hotel.

Location

Hampton Inn & Suites Minneapolis University Area
2812 University Avenue SE, Minneapolis, MN
55414, United States

Hours

Reviews

4.5
917 reviews
5 stars
630
4 stars
206
3 stars
42
2 stars
14
1 star
25

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many customers praised the friendly and helpful staff, highlighting specific employees for their exceptional service.

Cleanliness

Overall, guests noted that the rooms and common areas were clean, although some reported issues with specific areas like bathrooms.

Parking Fees

Numerous reviews expressed dissatisfaction with the high parking fees, which many considered excessive.

Breakfast Quality

The complimentary breakfast received mixed reviews; while some found it adequate, others noted it could be improved.

Location

Guests appreciated the hotel's convenient location near the university and local attractions.
  • CC
    Chris Cummins
    Nov 3, 2025
    1.0
    What a thoughtful and cordial response to my original review. But lets review the response. First of all, I find it interesting that you have chosen to respond to a public complaint but not to my direct complaint to the desk clerk nor to two written letters. Second, the only reason I received a refund for one of the pet fees was because of direct intervention from the corporate office. Third, someone lied to my face. The desk clerk (I am withholding his name for now) told me the reason for the second pet fee was because of a change in corporate policy. I received an emailed response from the corporate office stating the policy had not been changed. But someone at your location actually changed the pet policy form charging a second pet fee. The statement from the desk clerk was not truthful. Was he acting on his own or had he been coached to give that response? In any case, this is not what integrity looks like. Yes, this incident made me angry. This issue could have been resolved easily with my original complaint to the desk clerk. Heck, if I had received any response from this location after my first letter I would have reconsidered continuing to stay at Hampton Inns. You have chosen to only respond to public reviews. I will continue to respond to any additional responses you may offer.
  • MD
    Mat D
    Oct 16, 2025
    1.0
    Very disappointing experience with management, particularly Jeremy. I went to the front desk to extend my stay by one day, but he was unable to match the rate available to a Diamond member. I’ve done this many times at other Hilton properties without any issue. I even showed him a lower rate on the Hilton app, yet he couldn’t match it or offer a comparable option at the Hampton Inn instead of Home2 Suites. I’ll be taking my business elsewhere and will not recommend this location for our corporate stays. The Hilton Garden Inn down the street is far more accommodating.
  • HO
    Hannah Osborn
    Oct 14, 2025
    5.0
    Staff at front desk are very friendly. Rooms are clean and smell good. Pool and hot tub are very clean.
  • JS
    Jodie Swenson
    Sep 22, 2025
    3.0
    Pool and hot tub had algae, which was pretty gross. The room was just ok, lots of stains on the floor and wall. The shuttle was great for my medical appointment.
  • RC
    Ronald Counter
    Sep 18, 2025
    3.0
    I had a hassle checking in even though I booked the room a week prior. The two restaurants within the hotel were closed on the night I was there. Thus it was microwaved Mac and cheese. Very convenient location. Good breakfast.

Frequently Asked Questions About Hampton Inn & Suites Minneapolis University Area

What accessibility features are available at Hampton Inn & Suites Minneapolis University Area?

The hotel offers accessible parking and an accessible elevator for guests with mobility needs.

Is breakfast included with a stay at Hampton Inn & Suites Minneapolis University Area?

Yes, complimentary buffet breakfast is available for all guests.