Business Details
About
HotelDoubleTree
The DoubleTree Suites by Hilton Minneapolis in downtown Minneapolis is a full-service hotel in the middle of everything that exciting Minneapolis, Minnesota has to offer. Our DoubleTree hotel is only 20 minutes from Minneapolis-St. Paul International Airport or the world-famous Mall of America. Nicollet Mall, the State, Orpheum, Pantages and Hennepin Theaters and Minnesota Orchestra Hall are steps from our front door. We are located 5 blocks away from Target Field (home of the Minnesota Twins) as well as Target Center (home of the Timberwolves and Lynx) and US Bank Stadium (home to the Vikings), the Minneapolis Convention Center, and the fabulous Nicollet Avenue multi-cultural food experience known as Eat Street with dozens of ethnic restaurants, cafes and grocers.
Our all-suite hotel offers spacious, well-appointed guest suites and Executive Level accommodations with a complete array of amenities, including high-speed Internet access in all our suites and first-floor public areas. Parking in our on-site garage is available for $30 for overnight parking. Hourly rates are available as well.
Our prime downtown Minneapolis, Minnesota location, close to many Fortune 500 companies like Target, IDS, Piper Jaffray, IBM, Wells Fargo and Medtronic, makes business travel a snap. Maintain your exercise regimen while on the road at our on-site Fitness Center. Stay in touch with the home office in our Business Center. Business support services like facsimile, photocopy, video conferencing, and audio/visual equipment rentals make the DoubleTree ideal for corporate travel. Our hotel also provides meeting and event space for a variety of business and social events, accommodating groups up to 70.
Whether your stay in beautiful Minneapolis, Minnesota is for business, pleasure, or a bit of both, our caring and knowledgeable DoubleTree Suites Minneapolis hotel staff looks forward to welcoming you with our very special, warm chocolate chip cookie at check-in.
Location
DoubleTree Suites by Hilton Minneapolis Downtown
1101 Lasalle Avenue, Minneapolis, MN
55403, United States
Hours
Reviews
3.5
1,741 reviews
5 stars
615
4 stars
422
3 stars
210
2 stars
155
1 star
339
What are people saying?
AI-generated from recent customer reviews
Staff Performance
While some staff members were praised for their friendliness and helpfulness, many reviews highlighted rude and unprofessional behavior from front desk staff.
Cleanliness Issues
Numerous guests reported dirty rooms, bathrooms, and common areas, with some mentioning mold and unclean linens.
Air Conditioning Problems
A significant number of reviews mentioned that the air conditioning was not functioning during their stay, leading to uncomfortable conditions.
Service and Amenities
Guests expressed dissatisfaction with the lack of housekeeping services, broken amenities, and poor communication regarding hotel policies.
Value for Money
Many customers felt that the hotel did not meet the expected standards for a Hilton property, citing high prices for inadequate service and facilities.
- SHSeville HaderleinDec 28, 20252.0Ehhh I guess its good if ur on a budget but it is a 100 dollar a night security deposit, im used to 100 for the stay no matter how long but maybe I just havent been enough places. My room didnt have a light in the room with the beds (room 501). The breakfast was a really small venue and everything was kinda on the pricey side it was like 10 dollars for a single piece of bacon and a single French toast đ I chugged like 4 glasses of milk to feel like it was a bit more worth it. I meet some people at the front desk that seemed upset and we rode the elevator with them to their new room, I asked what was wrong just being nosey and they told me there was poop on the walls of their first room... im glad I didnt get that room lol... Last please notify guests that the cookies that your giving have nuts, my friend is allergic and started to break out because we didnt realize there was nuts till we got to the room.. I probably wont stay here again
- BMBrian MenneNov 24, 20255.0My wife and I stayed for just one night for a âdate nightâ. It was very very welcoming to be greeted by the young man at the front desk named Deigo, he was super friendly and very professional! So off to a great start. We got to our room and the great start set by Deigo slows down as itâs at least 85 degrees, as was the hall way to our room. Our room was clean and neat and whoever the housekeeper was should be recognized!! But it was way too warm! So I went down and Deigo was still on duty, he explained in detail the heating and cooling system and how he had no control over it. He then sent up a box fan, it was delivered by Luis, Luis couldnât have been friendlier and while our stay was short I did see him two more times, entering and leaving the gym, and he made sure to say hello to me! He didnât know Iâm a diamond member nor did Deigo. My wife and I then ate on property, we ordered a salad, soup, pasta and a steak. All of these items were serviced fast and everyone of them was great!! The ribeye was definitely the star of the show!! Lisa was our bartender and she did a great job as did whoever cooked our meals! Other than our room being a bit too warm it was a great stay!!! Deigo definitely laid the ground work for this property, and Luis and Lisa both were great as well!! We will definitely stay here again!!!
- EKEric KellerNov 15, 20255.0I had an absolutely LOVELY experience at this double tree! It was clean, quiet, and comfortable. Shout out to Edna in the mornings greeting everyone with a smile. Excellent downtown location too. A must stay. And as a diamond member, I will be back
- MSMateus SalomonNov 12, 20255.0I had a great stay at the DoubleTree Suites by Hilton Minneapolis Downtown! The hotel is clean, comfortable, and in a great location â but what really made my experience special was the amazing service at the bar. Linnea, the bartender, was incredibly kind and friendly. She made everyone feel welcome with her positive energy and genuine smile. Itâs rare to find someone who goes above and beyond like she does! Thanks, Linnea, for making my stay so enjoyable â youâre a big part of what makes this hotel such a great place to come back to!
- EJEmily JansenNov 10, 20251.0I donât leave reviews on hotels but this was a terrible experience. Our first night our furnace did not work and the fan ran all night long and was loud. The faucet hot water did not come on when you turned the nozzle. The shower was extremely hot to the point you couldnât shower. No matter which way you turned the nozzle the water temp would not change. I went do and complained so they moved us to another room the second night. Again the furnace did not work. The toilet barely would flush and again the shower now did not have any hot water. So again unable to shower unless you wanted to take a cold shower. Once I checked out I again explained the situation to the lady up front. She said she would put one free night onto my Hilton honors account. I said ok thinking it would automatically be applied. I tried to utilize these points that same night ant a different hotel and was told it takes up to 30 days to get the points on your account. Absolutely disappointing! I would not recommend this hotel to anyone. It is not worth the money I spent to stay here.
Frequently Asked Questions About DoubleTree Suites by Hilton Minneapolis Downtown
What types of parking options are available at DoubleTree Suites by Hilton Minneapolis Downtown?
The hotel offers on-site parking with self-parking available, including accessible parking spaces.
Does the hotel provide pet accommodations?
Yes, pets including cats and dogs are welcome at the hotel.
What dining options are available on-site at the hotel?
The hotel features two restaurants and a bar, and offers breakfast availability.
Is there a fitness center available for guests?
Yes, a fitness center with equipment such as ellipticals, free weights, and treadmills is available for free to guests.
Are the guest rooms and common areas equipped with enhanced cleaning procedures?
Employees are trained in cleaning procedures and hand washing; however, no specific enhanced cleaning in common areas or guest rooms is indicated.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel features mobility accessible rooms, accessible parking, and an elevator.
What are the check-in and check-out times at the hotel?
Check-in is at 4:00 PM and check-out is at 11:00 AM.
What nearby restaurants can guests visit near the hotel?
Guests can enjoy nearby dining at restaurants such as Lot 57 (American cuisine and bar), Masa (Mexican restaurant), Brit's Pub (British pub and restaurant), Devil's Advocate (bar and American restaurant), and Einstein Bros. Bagels for casual meals.
What nearby coffee shops are available near DoubleTree Suites by Hilton Minneapolis Downtown?
Nearby coffee shops include Caribou Coffee and Coffee & Bagels, convenient spots for guests to grab a quick beverage or snack.
Are there any educational institutions close to the hotel that guests might visit?
Yes, several University of St. Thomas campuses and related schools such as Schulze Hall, Opus College of Business, School of Law, Schulze School of Entrepreneurship, and ELS Language Centers are nearby, ideal for visitors attending classes or events.