Business Details
About
HotelDoubleTree
DoubleTree by Hilton Hotel Minneapolis – Park Place is located west of downtown and across the street from the Shops at West End. Enjoy your Chocolate Chip Cookie, our welcome treat, when you stay within 10 minutes of the Minneapolis Convention Center, Target Center, and U.S. Bank Stadium. Mall of America is 20 minutes away and Minneapolis-St. Paul International Airport is 16 miles from our door.
Enjoy our stylish guest rooms and suites, featuring 50-inch HDTVs with premium channels, complimentary internet access, large work desks with ergonomic chairs, and mini-refrigerators.
Host a meeting or banquet in our 26,000 sq. ft. downtown Minneapolis venue with catering and A/V services. This space accommodates up to 900 guests. The sunlit, landscaped atrium offers complimentary WiFi access. We also provide a heated indoor pool, whirlpool spa, restaurant and bar, coffee and pastries in the 24-hour gift shop, 24-hour business and fitness centers, and parking.
Location
DoubleTree by Hilton Hotel Minneapolis - Park Place
1500 Park Place Blvd., Minneapolis, MN
55416, United States
Hours
Reviews
4.1
2,111 reviews
5 stars
1,007
4 stars
639
3 stars
254
2 stars
97
1 star
114
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous reviews highlighted significant cleanliness problems, including dirty bathrooms, unclean rooms, and unpleasant odors.
Staff Performance
While some guests praised individual staff members for their helpfulness, many reported poor customer service and unprofessional behavior from front desk staff.
Facilities Condition
The hotel is described as outdated and in need of renovations, with issues such as malfunctioning amenities and general wear and tear.
Location Benefits
Guests appreciated the hotel's convenient location, with easy access to restaurants and attractions.
Mixed Experiences
Overall, experiences varied widely, with some guests enjoying their stay while others reported significant issues leading to dissatisfaction.
- NDNaaji DavisDec 30, 20251.0The service was great but the room cleanliness was terrible. The rooms were not getting cleaned properly still had stuff under the bed from however many months ago. The water was turned off for a couple of hours for one of the days should have been accommodated for that also. The free breakfast was cool and service was good but everything else was smh.
- KSKatherine StreamNov 17, 20252.0Good location, and easy to get to. It’s next to great restaurants, and a lot of stuff is walkable. Free parking which is a plus. Check in is at 3pm, when I attempted to check in at 4:30pm, they told me they didn’t have a room ready yet but never gave me a time frame for when it would be. I didn’t receive a key until 8pm, which I think is ridiculous. Even when I did receive the keys, they ended up not working. I’ve been an Honors member for years, and I’ve never experienced this at any other hotel. The hotel itself is a bit worn down and needing some updates. The pool area, specifically the hot tub, barely worked when I stayed over the weekend. The rooms are decent, but the beds aren’t the most comfortable
- TRTianna RussellNov 15, 20251.0Our toilet had pee all over it. Called front desk and someone came to clean it, she still didn't get all the pee. I should have taken a picture before because the back part was YELLOW from the amount of pee. There was hair on our tub. The jacuzzi was disgusting. Part of it was greasy? And the jets had hair in them. Didn't even looked like they dusted or wiped down many of the surfaces. The tv would change channels randomly like every 5-10 minutes. They use down pillows and my husband is allergic, so called down to the front office asking for pillows without down. Waited an hour and had to call again. We went to celebrate my birthday and ended up leaving the same night we checked in. Wasted our money and time. I should have taken way more pictures....
- TPTorey PetersonNov 13, 20253.0The room needs some work, mostly cosmetic with chips in the paint on the walls and scuffed baseboards. Alarms from nearby rooms woke us up in the morning. We arrived late so didn't notice much noise from other rooms until the very early alarms next door. The beds were very uncomfortable. When we requested a late checkout, we were only granted a half hour, even willing to pay for later. (It was also a night during the week, not a holiday.) Not our greatest Hilton experience...
- CKChris KraftNov 11, 20252.0I came with a group. We reserved many rooms and commiserated in the morning about our experiences. Staff was generally positive but the facilities are atrocious. There was a microwave in the hallway, dirty tissue and some dried liquid under my bed. There is no room service "anymore". This is a tired, dare I say exhausted, hotel that doesn't reflect the DoubleTree brand at all. I would never stay here again. Conference facilities were equally poor. AV equipment didn't work reliably. Group food was "adequate". I survived but won't be back.
Frequently Asked Questions About DoubleTree by Hilton Hotel Minneapolis - Park Place
What type of parking is available at DoubleTree by Hilton Hotel Minneapolis - Park Place?
The hotel offers free self-parking with accessible parking spaces available.
Are pets allowed at DoubleTree by Hilton Hotel Minneapolis - Park Place?
Yes, both cats and dogs are welcome at the hotel as it is a pet-friendly property.
Is there free WiFi available throughout the hotel?
Yes, complimentary WiFi is available in public areas as well as guest rooms.
What dining options are available at the hotel?
The hotel has four restaurants, a bar, and offers room service along with a 24-hour gift shop serving coffee and pastries.
Does DoubleTree by Hilton Hotel Minneapolis - Park Place provide accessibility features?
Yes, the hotel has accessible parking, elevators, and is mobility accessible.
What wellness and fitness facilities does the hotel offer?
The hotel features a free fitness center, a heated indoor pool, and a hot tub for guests.
What are the check-in and check-out times at the hotel?
Check-in starts at 3:00 PM and check-out is by 11:00 AM.
Can guests find nearby dining options around the hotel?
Yes, nearby dining options include Dover Restaurant & Bar, Stay'd, Taste of India, Yangtze Restaurant, JC's Subs, and Five Guys.
Are there convenient services close to the hotel for guests' needs?
Guests can access nearby services like BNI MN - Intentional Excellence (printing and community services), Celine Spa & Nails, and Cub grocery store for convenience.
How can guests reach the hotel from Minneapolis-St. Paul International Airport?
The airport is 16 miles from the hotel, but there is no airport shuttle or transfer service; guests can use taxis or ride-share services for transportation.