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DoubleTree by Hilton Hotel Bloomington - Minneapolis South

3.9
(4566 reviews)

Business Details

7800 Normandale Boulevard, Minneapolis, MN
55439, United States
(952) 835-7800
https://www.hilton.com/en/hotels/mspbsdt-doubletree-bloomington-minneapolis-south/

About

HotelDoubleTree
Conveniently located in the heart of Bloomington, the DoubleTree by Hilton Bloomington-Minneapolis South Hotel is located just ten minutes from the Minneapolis/St. Paul International Airport in Minnesota. Our Bloomington hotel is buzzing with business traffic during the week and close to area office towers. On weekends, shopping guests make forays to the nearby Mall of America, less than seven miles away. For your convenience, we offer complimentary van transportation to the airport, based upon availability at the time of your reservation request.

Location

DoubleTree by Hilton Hotel Bloomington - Minneapolis South
7800 Normandale Boulevard, Minneapolis, MN
55439, United States

Hours

Reviews

3.9
4,566 reviews
5 stars
1,987
4 stars
1,250
3 stars
598
2 stars
247
1 star
484

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the friendly and helpful staff, particularly highlighting Adam and Khadra for their exceptional service.

Cleanliness Issues

Several reviews mentioned cleanliness problems, including dirty rooms and hallways, with some guests expressing concerns about the overall hygiene of the hotel.

Pool Experience

Guests enjoyed the large pool and hot tub but expressed frustration over the noise and chaos caused by children during evening hours.

Shuttle Service

The shuttle service received mixed reviews, with some guests experiencing delays and issues with communication regarding airport transfers.

Room Quality

Feedback indicated that while some rooms were clean and comfortable, others were outdated and in poor condition, leading to dissatisfaction among guests.
  • MM
    Maggie
    Jan 1, 2026
    4.0
    Room was ok. Nice big pool and hot tub. Adam, at guest services was super friendly and helpful.
  • GA
    Gathan Anderson
    Dec 30, 2025
    5.0
    Thank you Khadra for helping my wife she was having a panic attack trying to find the right hotel. Thank you for the cookies and water too! Khadra really welcomed us with her warm smile and hospitality 5 stars
  • JP
    Jennifer Pease
    Dec 30, 2025
    5.0
    I am soooooo happy with this hotel. I had checked into a different hotel to find out the hot tub was not in-service I was so sad. Luckily I was able to get a refund and then I found this hotel! The hottub is soooooo big it feels so good. The pool is up to 10ft deep and big too. We even have a room right by the pool! Khadra was so sweet. I walked in stressed out but after her 5 star customer service I was calmed down so happy I found this hotel. I dont get away much with kids in school so I wanted to make the most of it! I will definitely be back here everything I come to Minneapolis! Thank you again Khadra
  • A
    Amber *
    Dec 29, 2025
    3.0
    This place deserves a total 5 star rating, however, theres one reason. And one reason only that I couldn't rate it that, so read on and you'll see. First off, we had a great experience checking in thanks to Adam at the front desk. He was upbeat, welcoming, funny, and incredibly helpful. Even though he was alone at the desk (due to staff shortages) and the line was quite long, still, he handled everything calmly and professionally and kept a positive attitude the entire time. He clearly cares about guests and represents the hotel wonderfully and truly set the tone for our stay. As for the hotel itself, the first-floor poolside rooms are the reason my husband and I booked here. They are convenient and the pool area is very nice and it’s great that the pool hours go until 11 PM. That right there made me select this hotel! However, I really wish the hotel would consider an adult-only hour from 10–11 PM. Every night the pool and hot tub were completely overtaken by kids — cannonballs, splashing, screaming, running — to the point that adults couldn’t even relax or use the amenities withiut being completely splashed (and the parents don't care) This wasn’t just one night; it was every night of our 3 night stay, and it was the same experience last year and we had hoped it was just a fluke and woukd be different this year. I realize kids will be kids, so this isn’t about blaming families — it’s about better balance. Since the hotel keeps the pool open later than most hotels, it would make so much sense to designate even just the last hour for adults only. I truly believe more travelers would book here knowing they’d have some quiet relaxation time in the evening. Overall, friendly staff and a nice hotel, but if you’re choosing this DoubleTree specifically for the pool and hot tub and hope to unwind at night, be aware that it’s extremely kid-dominated right up until closing time and if you think you can escape it by leaving the pool and going back to your room, nope, plan to out your TV volume up to the comolete max, as the echos of the pool ceiling and area will carry straight to your room as if they were screaming and playing him and seek right in front of your door. Other than that....I love this place. The airport shuttle was free, the breakfast buffet just $15 and had the best fresh squeezed OJ. And one more thing, if you're choosing this place for the fact, it has a restaurant call ahead. Because the restaurant was supposed to be open on Sunday. And it was not, and there was only one alert online that it would be closed.January first so I assumed the hours at least online were accurate, but they are not. There is a taco Libre across the parking lot. (Just know they do not serve beer wine or alcohol.) Other than that, you would have to take an uber to go anywhere to eat or shop. Mall of America was about a 12 minute drive and Lyft/Uber ranged from $12-$17 to get there. Also, beware, some websites state that this hotel (the Double Tree Hilton Bloomington Minneapolis) has a free area shuttle within 5 miles, however, that is not true. And that was confirmed by an employee during our stay. If one could just limit the issue with the kids, id say this hotel felt very nice, fancy and solid. I am posting some photos from 8am in the morning, when the pool was actually relaxing for about 10 minutes.
  • KM
    Kathleen Maguire
    Dec 28, 2025
    5.0
    My Delta evening flight was cancelled & I received a voucher for the Double Tree Bloomington. Lots of people on the hotel shuttle to the hotel. I was checked in by Adam. He was super polite & helpful. I so appreciated this after a long, stressful day.

Frequently Asked Questions About DoubleTree by Hilton Hotel Bloomington - Minneapolis South

What types of parking are available at DoubleTree by Hilton Hotel Bloomington - Minneapolis South?

The hotel offers free self-parking and accessible parking options.

Is there an airport shuttle service at the hotel?

Yes, the hotel provides a free airport shuttle service to Minneapolis/St. Paul International Airport, based on availability at the time of reservation.

Brand Certified Facts from DoubleTree by Hilton Hotel Bloomington - Minneapolis South

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