Certified by Best Western Plus The Normandy Inn & Suites • Mar 01, 2026
HotelBest Western
At the Best Western Plus The Normandy Inn & Suites you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus The Normandy Inn & Suites will stand out among other hotels in Minneapolis,MN. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus The Normandy Inn & Suites will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Location
Certified by Best Western Plus The Normandy Inn & Suites • Mar 01, 2026
Certified by Best Western Plus The Normandy Inn & Suites • Mar 01, 2026
Reviews
4.2
2,074 reviews
5 stars
1,208
4 stars
524
3 stars
137
2 stars
61
1 star
144
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Customer experiences with staff were mixed; while many praised their friendliness and helpfulness, others reported rudeness and dismissive attitudes.
Cleanliness Issues
Several guests reported problems with room cleanliness, including dirty rooms and issues with housekeeping.
Amenities and Location
The hotel offers appealing amenities like a pool and sauna, and is conveniently located near downtown attractions, which many guests appreciated.
Mixed Experiences
While some guests had excellent stays and enjoyed the atmosphere, others faced significant issues, including problems with room access and service.
HJ
hugh jass
4 days ago
5.0
My friends and I stayed here for a night and we had the best time ever! All the staff was so sweet and helpful. Rooms were clean and had everything we needed, pool room and hot tub were amazing. All around a very nice place and we will be staying here when we’re in downtown Minneapolis!
HA
Haley Adams
4 days ago
2.0
Unfortunately my once good opinion of this place tanked. We have had a handful of good stays here, but this last stay when we came back to our room late at night after a concert we couldn't get into our room. Somehow the battery? Or however the card scanner works, literally wouldn't work and we couldn't gain access into our room WHERE OUR BELONGINGS INCLUDING NEEDED MEDICATIONS WERE FOR 8 HOURS. The male worker overnight couldn't figure out what was wrong or how to get in the room all night and into the morning but he was at least being nice and polite and assured he would help as much as he could and put us in a different room so we at least had somewhere to go, but the women staff that came in the next morning were extremely rude and barely listened to our concerns/complaints and didn't care that we were upset at all. My friend who was with me even noticed one of the women rolling her eyes while I was asking to be put in contact with the manager. All they offered us was complimentary breakfasts, THATS IT. I am literally insulted and disgusted by the lack of care and communication throughout the entire process of this situation and how they had no sympathy for us. How would you feel if you literally couldn't change your clothes, take your medications, or have access to your car keys, nothing but what you have on you, and all they say is here's some free food and got annoyed with us for voicing our concerns.
YM
YEVHEN MARCHENKO
Feb 1, 2026
5.0
Чудесно
MM
Mike
Jan 22, 2026
5.0
The rooms are great for the price.They have a sauna, hottub and swimming pool, beautiful pool. Area ping pong places to sit and there rooms are quite affordable. And it's located downtown minneapolis
AP
Andreas Robanser Puckfans
Jan 13, 2026
5.0
War mit dem Hotel sehr zufrieden. Ein großer Poolbereich mit einer etwas verseckten Sauna.
Zimmer waren geräumig und sauber. Das Zentrum ist leicht per Fuss erreichbar.
Frequently Asked Questions About Best Western Plus The Normandy Inn & Suites
What are the check-in and check-out hours at Best Western Plus The Normandy Inn & Suites?
The hotel is open 24 hours a day, 7 days a week, allowing flexible check-in and check-out times.
Does Best Western Plus The Normandy Inn & Suites offer free Wi-Fi to guests?
Yes, free Wi-Fi internet access is available in all guest rooms including a spacious work desk for business travelers.
Is airport shuttle service available at Best Western Plus The Normandy Inn & Suites?
Yes, the hotel provides airport shuttle service for guests' convenience.
What amenities are provided in the guest rooms at Best Western Plus The Normandy Inn & Suites?
Guest rooms include free internet access, spacious work desks, and in-room mini fridges suitable for drinks and snacks, ideal for extended stays.
Does Best Western Plus The Normandy Inn & Suites have a fitness center?
Yes, there is an in-house fitness room available so guests can maintain their workout routines during their stay.
Is there a restaurant available at Best Western Plus The Normandy Inn & Suites?
Yes, the hotel features an on-site restaurant to serve guests during their stay.
What is the address and contact information for Best Western Plus The Normandy Inn & Suites?
The hotel is located at 405 S 8th St, Minneapolis, MN 55404, USA. You can reach them by phone at +1 612-370-1400 or by fax at +1 612-370-0351.
How can I access Best Western Plus The Normandy Inn & Suites' official website and social media?
You can book rooms or find info via their website at http://bestwestern.com and follow them on Facebook at BWPlusTheNormandyInnSuites and on Twitter at bestwestern.
What nearby dining option can guests visit at Best Western Plus The Normandy Inn & Suites?
Guests can enjoy dining at Normandy Kitchen, a nearby American restaurant and bar located close to the hotel.
Are there any nearby venues where guests at Best Western Plus The Normandy Inn & Suites can attend concerts or events?
Yes, the Mosaic Venue, a popular concert and event venue, is located near the hotel, perfect for guests looking for entertainment experiences.
What nearby community organizations are accessible from Best Western Plus The Normandy Inn & Suites?
The hotel is close to organizations such as Generation Next and Greater Twin Cities United Way, which may be of interest to guests involved in community services or events.
Brand Certified Facts from Best Western Plus The Normandy Inn & Suites
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Certified March 01, 2026Yext Knowledge Graph
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