Holiday Inn Express St Paul S - Inver Grove Hgts by IHG

Reviews

• SF

  sam furna

  Apr 16, 2026
  5.0
  The staff was exceptional. The front desk team was very accommodating to our family, and the gentleman working the breakfast was so kind and helpful. 10/10 would recommend every time. Thank you guys!
• DP

  Dhanyanan Payakmaloeng

  Apr 14, 2026
  1.0
  I was there on April 11th, Saturday. At night it was about 9:30–10:00 pm. My room was on the ground floor. I heard guests from us stairs running and it was loud my ceiling was shaking i couldn’t sleep. I called front desk, and explained to him. He said he would go check it out. Then i hear the noise again it was worse i got scared i thought people upstairs were mad that u complained. I then call the gentleman at the front desk again and told him i am from room 201.. he was like “ okkk how can i help you with absolutely cranky and annoyed mood”!!! and was asking him were people upstairs mad at me because the noise got worse. And I told him i couldn’t sleep because ir was loud. The hotel staff responded “there is no one running up there” I said: “i heard it i have video record” and would you come in here and listen to it”? Hotel staff; No..!! and then said what do you want me to do?? this is hotel people will run amd people will walk..!! i then asked him what if you do if you were me he said; i would put the fan on..!!!!!!!! so i wouldn’t hear the noise from upstairs!!! (i was in shocked..!! the way he responsed i was there alone and i am woman i didn’t feel safe overall) I m just a bit surprised IHG hires this staff. I truly believe and trust this brand IHG. But from that experience I dont knownwhat to expect anymore.
• NS

  Nathaniel Smith

  Apr 13, 2026
  5.0
  The room was clean the bed good. The service was probably the best part. All the staff have been helpful and friendly.
• LN

  Larry Newman

  Apr 9, 2026
  4.0
  I don't think this hotel has heard of any type of fabric softener. Somehow they were able to turn cotton into sandpaper. If I stay again, I'll bring my own towel. What would baby make me stay again...is rhe great staff at this hotel! I would like to particularly point out Kendall from the front desk..... I had a small issue with my room and he didn't call maintenance, he just went upstairs and fix it himself it was done in 5 minutes! Stacey runs a great breakfast! It's your usual Holiday inn Express offerings however he was tending to the food regularly and just gives off good energy
• KH

  Kalvin Hang

  Mar 13, 2026
  4.0
  Holiday Inn Express St Paul S - Inver Grove Hgts by IHG Clean. Nice workers. Solid pool. Breakfast was decent. The breakfast person was very attentive. Highly recommended

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