Business Details
About
HotelTru by Hilton
Shop, eat, play and explore from our new Tru near the Mall of America. We are just across the road from the mall and 10 minutes from Minneapolis-Saint Paul International Airport. Fort Snelling State Park offers miles of lakeside trails just minutes away. Free WiFi and free breakfast are on us.
Location
Tru by Hilton Minneapolis Mall of America
2415 East Old Shakopee Rd., Bloomington, MN
55425, United States
Hours
Reviews
4.4
468 reviews
5 stars
325
4 stars
76
3 stars
27
2 stars
18
1 star
22
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Guests consistently praised the hotel for its cleanliness, noting that rooms and common areas were well-maintained.
Staff Service
The staff received positive feedback for being friendly and helpful, with several guests highlighting individual employees for their exceptional service.
Breakfast Quality
Many customers expressed disappointment with the breakfast options, citing a lack of variety and quality, particularly regarding hot food.
Parking Fees
The $10 per night parking fee was frequently criticized as unnecessary and an unwelcome surprise for guests.
Noise Issues
Several reviews mentioned noise disturbances from nearby airport traffic and thin walls, affecting the overall comfort of the stay.
- CKCatherine KoubskyJan 3, 20265.0The room was very clean and comfortable. Close to the airport which was nice for an early morning flight. Within walking distance to MOA. All of the staff members were super friendly and helpful. It was overall a great experience.
- LCLisa ChristensenDec 30, 20255.0I enjoyed the hotel and the amenities, clean, and good service. Right by the Mall of America!
- CLChris LawsDec 29, 20254.0You wouldn't want to stay here for a week, but if you are looking for a nice place close to the airport to stay overnight, this is the place for you. Rooms are tidy and comfortable, and the breakfast bar is fantastic. This hotel also includes a swimming pool, exercise room, laundry and small bowling alley with a games room. I have stayed here before and will definitely stay here again.
- JOJulie OmanNov 28, 20255.0We stay here every year for a friend's get together. Ashley is wonderful to work with and always ensures we can get adjoining rooms. This year one of the doors locked on us, and Alexander worked tirelessly to get it opened. We are very grateful to both of them. Great location, nice to have a free breakfast right in the hotel. We will be back next year!
- SSSNov 23, 20253.0Everything was okay except the breakfast. You don't get good breakfast at hotels anymore. I expect more than some half assed rolled out bread, a waffle maker that is filthy, some crappy muffins, and dry sausage patties with stale bread. What ever happened to hotels giving you things without shelling out? Make a real damn breakfast at 6 am with sausages, eggs, actual food instead of the cheapest processed crap you could get... tired of patrons being expected to take what they are given. I expected a good breakfast. I paid 146 dollars for one night. I could have stayed at Embassy Suites and gotten world class breakfast for almost the same damned price. This is supposed to be a 3+ star hotel, not a 2 star pretending to be more. I'd have sooner checked out in the morning and gone downtown and eaten breakfast there. Everything else about the hotel was just okay. They barely gave us any towels. Hotels suck now. Thanks COVID. Everything in this country got worse after that joke. You can do worse but honestly this was a sub-100 dollar feel for 150 dollars. The only reason I would go back is the location.
Frequently Asked Questions About Tru by Hilton Minneapolis Mall of America
What amenities does Tru by Hilton Minneapolis Mall of America offer?
The hotel offers free breakfast, free WiFi, an indoor pool, a fitness center, a game room, self-service laundry, and digital guest room keys.
What are the check-in and check-out times at Tru by Hilton Minneapolis Mall of America?
Check-in time is 3:00 PM and check-out time is 11:00 AM.
Is Tru by Hilton Minneapolis Mall of America pet-friendly?
Yes, the hotel welcomes both cats and dogs.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel has accessible parking, an accessible elevator, and is mobility accessible.
Does the hotel provide contactless check-in and check-out options?
Yes, contactless check-in and check-out are available.
What payment options are accepted at Tru by Hilton Minneapolis Mall of America?
The hotel accepts American Express, Cash, Diners Club, Discover, MasterCard, and Visa.
Are there sustainable and eco-friendly practices at the hotel?
Yes, the hotel has ISO14001 and ISO50001 certifications, uses compostable food containers and cutlery, bans single use plastic straws, and has energy conservation programs.
How can I get to Tru by Hilton Minneapolis Mall of America using public transportation?
You can use the nearby Mall of America Light Rail Station on the Metro Blue Line Minneapolis for easy access to the hotel.
What nearby attractions are close to Tru by Hilton Minneapolis Mall of America?
Nearby attractions include the Mall of America for shopping and dining, Fort Snelling State Park for outdoor trails, WhirlyBall Twin Cities for entertainment, and SMAAASH Mall of America for go-karting and more.
Are there food and dining options near the hotel?
Yes, nearby dining options include IHOP, Chevys Fresh Mex, NASCAR Refuel Tenders & Burgers, International House of Pancakes, and Burger King.