Home2 Suites by Hilton Minneapolis Mall of America

Reviews

• EE

  EML

  Nov 12, 2025
  5.0
  In 2021 after my job laid me off and my coworker. We decided to roommate in a hotel room. We jumped every week. We found this place and stayed long term from May to July It was $80 per night at the time. They cleaned the room everytime we forgot to put the do not disturb. They had free washer/dryers for hotel staying people. This was really nice. We felt very spoiled. Only issue we had and the manager was VERY quick to correct the staff. My little boy is mixed and the staff member whom was (of race) had taken my son out of my hands and said he isnt yours. My son at the ripe age of 6 was very traumatized and my roommate and I made sure to never not travel together if this man was working. if I had my boy with me my roommate was with me. My son is now 10 and he still speaks of this moment when he remembers it. So I know it created a life term dent in his brain. The man said *snatching my son* he isnt yours. I said Hes more mine than he is anyone else's. My son Mommy tell him to let go. Shes my mommy. My only parent. Let me go. I said I was calling the manager number. Called and she came out. I said I need your staff to remove his grip from my sons arm. Hes scared and you need to talk to him about being self aware. These actions are not okay. She demanded the man released my son. She apologized over and over. We talked and I felt unsafe around the staff member after this but only him because everyone else knew us as a their long term residences. They were all so awesome. We left for Denver for a week and came back with fresh hotel room (deep type of clean). Our clothing was folded and they restocked our coffee and creamer. It felt like such a blessing. They were very kind and understanding. We saved a decent amount of money and bought a home. Got engaged during our stay and also was pregnant with a baby prior to move out. 🙃 This is our favorite story to tell people about how we became a family and I never left a review but I feel like the hotel and staff some what made our little family happen in away. Side note - do not stay at penn home2suites. They do not compare. I was charged for a week stay at 7600 in July when our water heater went out. It was suppose to be 98 dollars a night. This was taken care of with the bank after home2suites penn ave decided they were correct vs wrong. The bank blocked anymore charges after because they kept trying to charge more then what I signed and paid for.
• JC

  Jocelyn Cherry

  Nov 1, 2025
  5.0
  Pretty, quiet place, rooms spotless, van service to airport and Mall of America, both less than 5 min away. 24 hour coffee, pool table, hang out area, hot breakfast, gym with modern equipment. Travel to Minneapolis often, this place will get a return.
• SH

  sara hartman

  Sep 28, 2025
  5.0
  Friendly staff, large comfortable rooms, very clean, and breakfast was very good.
• RH

  Rich Harmening

  Sep 26, 2025
  5.0
  A nice, new, clean property with a reasonable rate.
• KG

  Kate Green

  Sep 14, 2025
  5.0
  This hotel is so nice & clean. The rooms were built with giving guests optimal storage space and there is so much room for a family of 5. The full size fridge & dishwasher are a great plus so you can make your own meals. There is laundry onsite and the workout room is very up to date as well! We do wish there was a hot tub in the pool area, but that is the only thing we could say this hotel is missing. Also, the included breakfast is very fresh and lots of variety!

Frequently Asked Questions About Home2 Suites by Hilton Minneapolis Mall of America