Holiday Inn Express & Suites Mall of America - Msp Airport by IHG

4.4
867 reviews
Hotel and parking lot

About

HotelConference CenterBusiness Meeting LocationsHoliday Inn Express
Welcome to the Holiday Inn Express, comfortably located in the heart of Bloomington; where convenience and comfort come together for both business and leisure travelers. Our hotel is less than a mile from the world-famous Mall of America, offering easy access to top attractions like Nickelodeon Universe, SEA LIFE Aquarium, FlyOver America, the LEGO Store, and the Crayola Experience. Traveling by air? Minneapolis–St. Paul International Airport is just 2.9 miles away, making your arrival and departure smooth and stress-free. Step outside and enjoy the convenience of Outback Steakhouse right next door, along with other nearby dining favorites like Sports Page Bar and Grill and Hazelwood Food and Drink. For those looking to explore the outdoors, nearby highlights include Normandale Japanese Gardens, Minnehaha Falls, and Fort Snelling State Park. Business travelers will also appreciate our close proximity to major companies such as Best Buy, Toro, Dairy Queen, Circle K, Ziegler CAT, and Thermo King. No matter what brings you to Bloomington, we look forward to welcoming you and making your stay comfortable and enjoyable.

Location

Holiday Inn Express & Suites Mall of America - Msp Airport by IHG
7801 12th Ave S, Bloomington, MN
55425, United States

Hours

Reviews

4.4
867 reviews
5 stars
594
4 stars
142
3 stars
54
2 stars
27
1 star
50

What are people saying?

AI-generated from recent customer reviews

Cleanliness

While many guests found the rooms clean and comfortable, some reported issues with mold and unclean areas in the bathrooms and hallways.

Shuttle Service

The shuttle service received high praise for its convenience and friendly drivers, particularly Gary Lee, who was frequently mentioned for his exceptional service.

Staff Performance

Overall, the staff was noted for being friendly and accommodating, with several specific employees highlighted for their outstanding customer service.

Parking Fees

Guests expressed dissatisfaction with the additional parking fees, which were not clearly disclosed at the time of booking.

Breakfast Quality

The breakfast offerings were generally well-received, with a variety of options available, although some guests noted that food could get cold quickly.
  • PS
    prashant setia
    Jan 4, 2026
    1.0
    Overall, the room appeared clean; however, the presence of visible mold made the stay unacceptable. Mold is unhygienic and a serious health concern, especially for children, who are more vulnerable to respiratory and allergy-related issues. Even if the rest of the room looked tidy, mold indicates underlying moisture problems and compromises the safety of the environment. Because we were traveling with kids, we did not feel comfortable staying in a room with conditions that could negatively impact their health. Given that a clean and healthy room is a basic expectation, this experience did not meet acceptable standards.
  • JC
    Jason Cameron
    Dec 31, 2025
    5.0
    Hands down the best hotel experience ive had in my life! This location is fantastic. I drove 8.5 hrs from Canada about a month ago for a concert in the area, Nov 21, 2025. My teenage son wanted to hit MOA so I booked here as it was close. Katie (sorry if spelling is wrong?) checked us in upon arrival & couldn't have been nicer.She explained how the shuttle app worked & had our key in hand in mere minutes. Rooms are clean, hotel is clean, area is quiet (even with a fairly busy highway next to hotel, not disruptive at all), beds, pillows, everything was near perfect. And our shuttle driver that evening (im embarrassed to say ive forgotten his name), was one of the nicest people Ive ever met. Very personable & professional. Whenever I travel back to the Twin Cities, it wont even be a debate as to where I stay. Thank you all for a wonderful stay!
  • AB
    Angela Botner
    Dec 31, 2025
    3.0
    Room and location reasonable for purpose of airport flyout. Not thrilled to have ro find separate parking plus extra charge which was not disclosed in advance so I had to scramble to solve hence the 3 star ratimg. The shuttle and driver, Gary, were great and service was prompt and direct to my car, which was very much appreciated given wintrer temps and kids in tow.
  • NL
    Nancy Leland
    Dec 30, 2025
    4.0
    Being treated with two friendly faces, who were comfortable engaging, brought together a good start for great expectations. Parking was readily available and although the snow was everywhere, the overhead cover at the entrance was greatly appreciated. Being elderly, the walkway from parking was safe enough. Our room was on the 5th floor and it had a very pleasant atmosphere. A blend of comfort and clean wrapped up in neat. Best of all our bed was very comfortable, which is very important to us as we are light sleepers. No noise, no interruptions, all fixtures working and a thoughtful and reasonable, comfortable temperature was set prior to our arrival. We were able to relax and rest. Also the shuttle from the airport and also to the Mall of America, along with the free delicious breakfast was a huge plus for us.
  • WB
    William Boyd
    Dec 25, 2025
    5.0
    I stayed here after flying into MSP Airport from Washington D.C. to attend the Vikings/Commanders game. I had a great stay and a very convenient time with the shuttle to the airport and Mall of America. Mr. Gary Lee was fantastic and was super helpful getting us to the airport in plenty of time to return. Highly recommend this place to stay if you are going to a football game, the Mall of America, or anything Minneapolis!

Frequently Asked Questions About Holiday Inn Express & Suites Mall of America - Msp Airport by IHG

What are the check-in and check-out times at Holiday Inn Express & Suites Mall of America - MSP Airport?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM.

Is breakfast included at the hotel?

Yes, a complimentary hot buffet breakfast is available for free, featuring items like our signature cinnamon rolls.