Hilton Garden Inn Minneapolis/Bloomington

4.3
625 reviews

About

HotelHilton
Conveniently located at the intersection of Interstate 494 and Normandale Boulevard, the Hilton Garden Inn Minneapolis Bloomington is just eight miles from MSP Airport and only five miles from the Mall of America, home to Nickelodeon Universe. Whether you are visiting for business or leisure, our hotel places you just minutes from the best of Minneapolis and St. Paul. Relax in comfort with our signature Garden Sleep System beds, designed for a restful night. Each room features a microwave, mini refrigerator, coffee maker, and HDTV to make you feel right at home. Work efficiently with a spacious desk, ergonomic chair, and complimentary WiFi. Keep up your fitness routine in our fitness center and take a refreshing dip in our heated indoor pool. For outdoor enthusiasts, the area offers parks, golf courses, and jogging trails nearby. Start your day with a freshly prepared breakfast and unwind in the evening with dinner and drinks at our restaurant. The Market is stocked with snacks and easy meals for added convenience. With 1,250 square feet of versatile meeting space, our hotel is ideal for small gatherings. Our expert catering team will ensure your event is a success. Whether you are here for business, leisure, or a mix of both, Hilton Garden Inn Minneapolis Bloomington provides everything you need for a comfortable and productive stay.

Location

Hilton Garden Inn Minneapolis/Bloomington
5140 American Blvd West, Bloomington, MN
55437, United States

Hours

Reviews

4.3
625 reviews
5 stars
371
4 stars
144
3 stars
65
2 stars
12
1 star
33

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers praised the hotel for its cleanliness, noting that rooms and common areas were well-maintained.

Staff Service

The staff received numerous compliments for being friendly, helpful, and accommodating, with specific mentions of individual employees who provided exceptional service.

Amenities

Guests expressed disappointment over the removal of the hot tub and the lack of complimentary breakfast, with some noting that breakfast was overpriced.

Customer Issues

Several reviews highlighted serious customer service issues, including billing errors, inadequate responses to complaints, and uncomfortable room conditions.

Location

The hotel is conveniently located near shopping and dining options, but some guests mentioned challenges with parking and traffic.
  • JW
    Jacob Williams
    5 days ago
    5.0
    Great hotel! Good staff.
  • DK
    Dr. Tori Knox
    Dec 27, 2025
    4.0
    I want to give 5 stars across the board but was disappointed this morning. The rude behavior of the front desk agent Sharlea was ridiculous. The staff has been amazing outside of her. She is loud, rude and has horrible customer service. If I could give her 0 stars I would. I love this hotel. We relocated here recently and are staying here while looking for a house. It has been a challenging time this year due to family loss. Rebecca is a stellar front desk representative. Jennifer has been kind and helpful. But Sharlea, needs a new job. With everything happening in the world we need as much light and kindness as we can get. To come to a hotel that prides itself on the service industry, who needs to be greeted by unprofessionalism, rude behavior and horrible presentation even with her physical appearance. Keep in mind. You never know why someone is traveling. Death in the family or even heavy work schedules while traveling. Its ideal to find peace where you book your stay. Not chaos. The coffee station is typically clean and tidy. Filled with hot coffee. Not while Sharlea was working. Dirty coffee station, with no hot coffee to accommodate the cold weather. I will be sending my concerns to corporate about my experience. I give the other front desk representatives a 5 star reviews for great service.
  • HB
    Howard Boyer
    Nov 27, 2025
    5.0
    Clean/comfortable rooms, helpful/friendly staff, convenient location, and consistent Hilton quality. Would recomend this hotel to anybody looking for a nice, affordable stay. The hotel staff was very friendly and helpful and the quality is what you cam expect from Hilton, consistent. 5/5
  • DD
    DFWcolorfulgraphics
    Nov 23, 2025
    5.0
    Great place to stay. Very clean
  • BW
    Becky Wallace
    Oct 11, 2025
    5.0
    Rebecca the night clerk is very sweet, helpful, and very nice. She goes out of her way to help! Very nice hotel overall.

Frequently Asked Questions About Hilton Garden Inn Minneapolis/Bloomington

What are the check-in and check-out times at Hilton Garden Inn Minneapolis/Bloomington?

Check-in is from 3:00 PM and check-out is at 12:00 PM at Hilton Garden Inn Minneapolis/Bloomington.

Does the Hilton Garden Inn Minneapolis/Bloomington offer free Wi-Fi for guests?

Yes, free Wi-Fi is available throughout the hotel including public areas and a public internet terminal.