Embassy Suites by Hilton Bloomington/Minneapolis

Reviews

• VS

  Vinay Shankar

  Jan 18, 2026
  5.0
  It is very well maintained neat and clean facility
• AL

  Alexis Ratzburg (Lexi)

  Jan 3, 2026
  1.0
  I am so disappointed in my stay here. We were informed we could check in early, however when we arrived, they stated there was no room for us and it would be a few minutes. We waited over an hour in a frigid lobby, had to ask again and they said they could check us in- totally forgot about us. Outlets in room pulled out of wall. Whole building under construction, didn’t tell us ahead of time. The shower was burning hot, gave us 3 towels for 4 people, no soap. When we got more towels, toilet paper and soap, housekeeping came and took all of it out and replaced it with the original 3 towels and one single roll of toilet paper. Ice machine out of 5th floor, only working machine is on the third floor, however, when we came back from shopping, the ice machine was totally gone. No ice machine in the entire building. Toliet flushes slow and almost overflows. Sink leaks. Was told there was a shuttle, no shuttle but they offer a cab for $20 plus tip. We had to uber. Told there was a game room, no game room. Ordered a drink at the bar with rail vodka and ginger beer and it was $18. The bartender was extremely rude, told us the “free stuff” is over there and basically kicked us out. No towels in pool. Mold in bathroom. I am so disappointed and will never come back.
• SC

  Sofia Corner

  Jan 3, 2026
  5.0
  Honestly, after having bad experiences at other hotels, this one exceeded all my expectations. It's a very family-friendly hotel. It has an amazing seating area where you can spend quality time with your family. At Christmas, it was wonderful to see so many families enjoying the day in that area, and everyone was so friendly. Honestly, every time I go to Minneapolis, this will be my favorite hotel. Just one comment: the rooms are outdated, maybe from the 90s, and I think they really need a renovation.
• PP

  paul prochnow

  Dec 28, 2025
  4.0
  I'm not MN. So being their in The Dark lost all orientation personal for me Once we hit I-35 we ran down the road HWY 16 to south to our place with Bomb Cyclone raining in a dark early day fog ( pitch black ).
• SV

  Sara Volz

  Dec 16, 2025
  1.0
  Lacks customer service. Ask for assistance finding ingredients to the bread for breakfast due to a child with food allergy. Staff couldn't be bothered. Also shared with management who also didn't seem to try to find a solution to providing something that my child could eat. Apparently none of their food has labels and ingredients even though Hilton has articles about sourcing their own food so they can have ingredients for guests.

Frequently Asked Questions About Embassy Suites by Hilton Bloomington/Minneapolis