GrandStay Hotel & Suites Becker - Big Lake

3.7
533 reviews
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Business Details

14435 Bank Street, Becker, MN
55308, United States
(763) 262-7700
https://www.grandstayhospitality.com/find-a-hotel/locations/becker/overview
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About

HotelGrandstay Hospitality
Located in Becker, Minnesota, GrandStay Hotel & Suites Becker-Big Lake offers well-equipped hotel rooms and suites for both business and leisure travelers. Conveniently located near both Monticello and St. Cloud Airport, all guests of our hotel enjoy complimentary breakfast and access to our indoor pool.

Location

GrandStay Hotel & Suites Becker - Big Lake
14435 Bank Street, Becker, MN
55308, United States

Hours

Reviews

3.7
533 reviews
5 stars
226
4 stars
119
3 stars
72
2 stars
33
1 star
83

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the friendly and accommodating staff, particularly mentioning individuals like Jennifer and Amanda for their exceptional service.

Cleanliness Issues

Several reviews highlighted cleanliness problems, including reports of bugs, dirty rooms, and unpleasant odors, indicating a need for better housekeeping.

Room Comfort

Guests expressed mixed feelings about room comfort, with some finding beds too firm or soft, and others noting outdated furnishings.

Breakfast Quality

The breakfast offerings received positive feedback for variety and quality, with many guests enjoying the options available.

Amenities and Maintenance

There were complaints about broken amenities, such as the hot tub and issues with room keys, suggesting a need for better maintenance.
  • CJ
    Crystal Jorgensen
    Feb 4, 2026
    5.0
    So I just stayed at this hotel. I was stranded because my car broke down and needed a place to stay befor a mechanic shop would open up. Jennifer was amazing and accomidating. She got me a room and they even had breakfast. I cannot say enough how Jennifer was amazing she refered me to a great place to eat dinner so I coukd settle in for the night.
  • JP
    Jane Patch
    Feb 3, 2026
    4.0
    We stayed here for a central location for volleyball tournaments in Big Lake and Foley. The hotel is a bit dated, but it wasn't so bad that I wouldn't stay here again. The chairs in the room need a good cleaning and the beds have a sag and squeaky metal springs, but it wasn't as dry in the room as most hotels are. We were able to get a good night's sleep and the breakfast was adequate. We did not use the pool or workout areas. The staff was very friendly and it is a good value.
  • LL
    Lyle Lalim
    Jan 27, 2026
    4.0
    We enjoyed our stay at this hotel but we did have issues with our room keys not working. We went through redoing 7 keys. The staff was wonderful to help out with anything...no complaints there! The gathering room was very nice for our family group. The king sized bed in our room was very uncomfortable...way too firm. They provided a very nice breakfast.
  • GT
    Ge T
    Jan 11, 2026
    1.0
    Pot and smoke smelling hallways, commanding attitude to guests when you are in hospitality industry is a bad idea.. locks don’t open even if seperated from devices, room fridge non stop sound , gets too hot when at 67. So basically bad experience, stay out of desperation. Else it’s unsafe and unhygienic
  • JO
    Jackie Olson
    Jan 6, 2026
    3.0
    Not a top hotel. In the two-queen room we stayed in, one bed was significantly lower than the other, indicating it was replaced. And this specific bed you felt only springs. The pillows were like laying on a flat towel. The pool and hot tub we used for about ten minutes before our eyes were burning to the point where our family and many others left. Lastly, the front door was manual only and not even a handicap accessible button to open. Very frustrating with our hands all full in the snow and ice. Thankful for an elevator to the third floor. Would definitely spend an extra $40-$50 for an upgraded experience.
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Frequently Asked Questions About GrandStay Hotel & Suites Becker - Big Lake

Does GrandStay offer a guest rewards program?

Yes, we offer the Grand Returns guest program. More info can be found on the website www.grandstayhospitality.com.

Do you offer free breakfast?

Yes, our free Grand Start Breakfast includes a hot and cold breakfast buffet.

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