GrandStay Hotel & Suites Becker - Big Lake

Reviews

• KK

  Kimberly

  Feb 22, 2026
  5.0
  Comfortable and inviting. Reasonable rates.
• JR

  John Robertson

  Feb 21, 2026
  1.0
  I followed the hotel’s preferred contact method (Expedia chat) with 24-hour notice to move my stay by one day. When I called to confirm, the manager was incredibly rude, claiming that despite seeing the message, she had canceled my entire reservation as a "no-show" and would still be billing us for the first night. When I asked for her name to document the conversation, she hung up on me. They also hung up on the Expedia representative who called to mediate. This is not how a professional hotel chain operates. Save your money and stay elsewhere.
• CJ

  Crystal Jorgensen

  Feb 4, 2026
  5.0
  So I just stayed at this hotel. I was stranded because my car broke down and needed a place to stay befor a mechanic shop would open up. Jennifer was amazing and accomidating. She got me a room and they even had breakfast. I cannot say enough how Jennifer was amazing she refered me to a great place to eat dinner so I coukd settle in for the night.
• JP

  Jane Patch

  Feb 3, 2026
  4.0
  We stayed here for a central location for volleyball tournaments in Big Lake and Foley. The hotel is a bit dated, but it wasn't so bad that I wouldn't stay here again. The chairs in the room need a good cleaning and the beds have a sag and squeaky metal springs, but it wasn't as dry in the room as most hotels are. We were able to get a good night's sleep and the breakfast was adequate. We did not use the pool or workout areas. The staff was very friendly and it is a good value.
• LL

  Lyle Lalim

  Jan 27, 2026
  4.0
  We enjoyed our stay at this hotel but we did have issues with our room keys not working. We went through redoing 7 keys. The staff was wonderful to help out with anything...no complaints there! The gathering room was very nice for our family group. The king sized bed in our room was very uncomfortable...way too firm. They provided a very nice breakfast.

Frequently Asked Questions About GrandStay Hotel & Suites Becker - Big Lake