Business Details
About
HotelGrandstay Hospitality
Located in Becker, Minnesota, GrandStay Hotel & Suites Becker-Big Lake offers well-equipped hotel rooms and suites for both business and leisure travelers. Conveniently located near both Monticello and St. Cloud Airport, all guests of our hotel enjoy complimentary breakfast and access to our indoor pool.
Location
GrandStay Hotel & Suites Becker - Big Lake
14435 Bank Street, Becker, MN
55308, United States
Hours
Reviews
3.7
529 reviews
5 stars
224
4 stars
117
3 stars
72
2 stars
33
1 star
83
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Many customers praised the staff for being friendly, accommodating, and providing excellent service.
Cleanliness
Most reviews highlighted the cleanliness of the rooms and common areas, although some mentioned issues with specific rooms.
Amenities
Guests enjoyed the warm pool and breakfast offerings, but some amenities like the hot tub were reported as out of order.
Room Quality
Several reviews noted that while rooms were generally clean, many were outdated and in need of maintenance or better mattresses.
Noise Issues
Some guests reported disturbances from nearby train tracks and highway noise, which affected their sleep quality.
- GTGe T1 day ago1.0Pot and smoke smelling hallways, commanding attitude to guests when you are in hospitality industry is a bad idea.. locks don’t open even if seperated from devices, room fridge non stop sound , gets too hot when at 67. So basically bad experience, stay out of desperation. Else it’s unsafe and unhygienic
- JOJackie Olson6 days ago3.0Not a top hotel. In the two-queen room we stayed in, one bed was significantly lower than the other, indicating it was replaced. And this specific bed you felt only springs. The pillows were like laying on a flat towel. The pool and hot tub we used for about ten minutes before our eyes were burning to the point where our family and many others left. Lastly, the front door was manual only and not even a handicap accessible button to open. Very frustrating with our hands all full in the snow and ice. Thankful for an elevator to the third floor. Would definitely spend an extra $40-$50 for an upgraded experience.
- TCTammy ChristensenDec 30, 20255.0The hotel was clean and inviting. The front desk gal Jennifer was so accommodating, she helped us during our stay. We were all very happy, and would come again for sure!! Great customer service, and friendly, and kept the place looking great, especially during the holidays!! We'll be back!! Thank you, and keep your great staff!! (Jennifer) is who we mostly dealt with... Thanks!!
- SSshaun spratleyDec 28, 20253.0Phones don't work, even had to crawl under the desk to plug the phone on and it still didn't work. Beds are waaaayyyy too soft like the springs are shot. And the proximity to the train tracks is a little annoying since you can hear and feel the train going by. Pool is nice and warm, hot tub is nice, but the floor in the pool room hurts the feet, and it's incredibly warm in there. The staff are very friendly though.
- SSSDDec 23, 20255.0My family and I (& dogs!) stayed at GrandStay Hotel & Suites last weekend and what a breath of fresh air. The hotel is decorated for Christmas with hot cocoa bar, candy canes, and even a place for kiddos to write letters to Santa. While the beds were not as firm as I would have preferred, the hotel as a whole was a wonderful surprise. Friendly staff, very clean rooms, great breakfast, and a warm pool! They spent time on the little things to make this a pleasant stay - something that I have not experienced in quite a while. We will not forget this! Special thanks to the entire staff - you all created a relaxing environment that was wonderful. We will be back!
Frequently Asked Questions About GrandStay Hotel & Suites Becker - Big Lake
Does GrandStay offer a guest rewards program?
Yes, we offer the Grand Returns guest program. More info can be found on the website www.grandstayhospitality.com.
Do you offer free breakfast?
Yes, our free Grand Start Breakfast includes a hot and cold breakfast buffet.
Does GrandStay Hotel & Suites Becker-Big Lake offer a guest rewards program?
Yes, GrandStay offers the Grand Returns guest program. More information is available on their website.
Is breakfast included at GrandStay Hotel & Suites Becker-Big Lake?
Yes, guests enjoy a free Grand Start Breakfast which includes a hot and cold breakfast buffet.
What are the check-in hours at GrandStay Hotel & Suites Becker-Big Lake?
The hotel is open 24 hours, 7 days a week, so you can check in at any time.
Does GrandStay Hotel & Suites Becker-Big Lake have a swimming pool?
Yes, guests have access to an indoor pool during their stay.
Is there a restaurant available at GrandStay Hotel & Suites Becker-Big Lake?
No, the hotel does not have an onsite restaurant but offers a complimentary breakfast buffet.
Where is GrandStay Hotel & Suites Becker-Big Lake located?
The hotel is located at 14435 Bank Street in Becker, Minnesota, 55308, US.
Which nearby airports are convenient for guests at GrandStay Hotel & Suites Becker-Big Lake?
The hotel is conveniently located near Monticello and St. Cloud airports, making travel easy for guests.
Are there grocery or convenience stores near GrandStay Hotel & Suites Becker-Big Lake?
Yes, several convenience stores and gas stations like Speedway, Kwik Trip, and Super America are nearby for quick shopping needs.
Where can guests get fast food near GrandStay Hotel & Suites Becker-Big Lake?
Guests can visit nearby fast-food options such as McDonald's and Dairy Queen within a short distance.
Are there fitness facilities near GrandStay Hotel & Suites Becker-Big Lake?
Yes, Snap Fitness is nearby if you want to maintain your workout routine during your stay.