Guests consistently praised the hotel for its cleanliness, noting that rooms and facilities were well-maintained.
Staff Service
The staff received high marks for being friendly, helpful, and attentive, contributing positively to guests' experiences.
Breakfast Quality
Many reviews highlighted the complimentary breakfast as a standout feature, with a variety of options and good quality food.
Noise Issues
Several guests reported noise disturbances from the highway and other rooms, suggesting that sound insulation could be improved.
Pool and Hot Tub Concerns
There were multiple complaints regarding the pool and hot tub, with some guests experiencing issues related to cleanliness and safety.
TB
Tim Bebinger
Dec 31, 2025
5.0
Room was very clean except for the glob of hair on the shower walls. Yuck!! Great size room and comfy bed. Hot tub was open and hot, pool was good size. Free cookies!! Great hotel.
SL
Steffon Liford
Dec 30, 2025
5.0
Restrooms available for Uber driver @ 6am
TA
TJ Anspach
Dec 4, 2025
4.0
Seemed pricey for a Wednesday
MM
Mary Mills
Nov 6, 2025
4.0
Our grandson enjoys the swimming pool when we come into town. Occasionally he brings a friend and has so much fun! They have cookies in the evening, which they certainly enjoy that snack, as well very polite staff we’ve been coming to this hotel for several years now to visit our daughter and grandson.
Frequently Asked Questions About Holiday Inn Express & Suites Woodhaven by IHG
What time can I check in and check out at Holiday Inn Express & Suites Woodhaven by IHG?
Check-in is available from 4:00 PM and check-out is by 12:00 PM.
Is free breakfast included at the hotel?
Yes, a free buffet breakfast is available for guests.
Does the hotel provide free Wi-Fi?
Yes, free Wi-Fi is available in public areas throughout the hotel.
Are pets allowed at the hotel?
No, pets including cats and dogs are not allowed at this hotel.
What accessibility features does the hotel offer?
The hotel provides accessible parking, mobility accessible facilities, and elevators for guest convenience.
Does the hotel have fitness and recreational facilities?
Yes, the hotel has a free fitness center with elliptical machines, free weights, and treadmills, as well as a hot tub and indoor pool.
Is housekeeping provided daily and are enhanced cleaning practices implemented?
Yes, housekeeping is available daily and both guest rooms and common areas have enhanced cleaning, including the use of commercial grade disinfectants.
What nearby restaurants can I visit during my stay?
Nearby dining options include American Bar and Grill, The V Balcony pub, Hardee's fast food, Big Boy diner, Tim Hortons coffee shop, and Buffalo Wild Wings bar and restaurant.
Are there any nearby convenience stores or pharmacies?
Yes, guests have access to nearby convenience stores like Circle K and BP, and pharmacies including Woodhaven Pharmacy, Sav-On Drugs, and Sav-On Woodhaven Pharmacy.
What nearby services might be helpful for guests during their stay?
Nearby services include financial options like Fifth Third Bank and Bitcoin Depot ATMs, money transfer via Western Union, and home improvement at Lowe's. Locksmith services are available at Minute Key.