Home2 Suites by Hilton West Bloomfield Detroit

Reviews

• LL

  Lisa Lewis

  Oct 21, 2025
  2.0
  Total Disappointment!! I checked into a Dirty Room, feet stuck to floor on tile, dirty toilet & tub. Bathroom floor needed mopped! carpet had dirty footprints on it. Carpet need vacuumed! I found Dorito Crumbs by couch on carpet! Dishes were dirty. and Kitchen sink clogged. When you ran dishwasher the sink would fill with nasty globs of food particles It smelled so bad!! I asked 3 times for my room to be cleaned and noone came. Everyone just blamed it on someone else. I had to go ask for clean towels after I used all of mine when I cleaned the room. After seeing room I went and bought cleaning supplies and spent my 1st night cleaning the bathroom. I have never in my life stayed at a Hilton Property that nasty!
• CC

  Candid Camera

  Sep 16, 2025
  2.0
  Wow! This place has taken a nose dive since my last visit 7 months ago. Everything I touched was dirty, sticky, tacky or streaked with residue. The lobby was absolutely disgusting with food remnants at all hours throughout my three days on the property. Seriously—the lobby seating area looked like a Denny’s after the Sunday church rush—food, stains, crumbs, spilled coffee all over the floor, tables and seating. The hallway to my room stunk like stale vinegar & rotting carpet… a smell so bad it stung my nose & singed my nose hairs… The culprit? Fruit fly traps & a gross dirty drain underneath the ice machine. That same sour sick smell wafted right into my room. Had to use heavy amount of deodorizer. The AC blew stinky mildew air. A mysterious brown smear of a stain on the bathtub wall stares at me as I greet the restroom. There’s no bath mat. And the hairdryer is broken. The bedside table houses a phone that does not work… and is covered in some sticky sauce. The carpet, couch and office chair are riddled with stains. The bed has no bottom plinth & underneath bed is full of lint, crumbs & trash. The kitchenette lacked paper towels and the dishes all had a film. There was no Do Not Disturb sign. The housekeeping staff were dismissive, disheveled and often smelled strongly of cannabis. I will never return to this location after seeing other reviews mentioned BED BUGS. This location has gone so downhill since the beginning of this year. Typically I can depend on Home2 to be a clean & fairly hygienic brand when traveling, but this location is an outlier & serves as the worst Home2 experience I’ve had in the last 5 years of staying in Hiltons across 16 states. I repeat—I will never return to this location. Disgusting lack of cleanliness & pride in hygiene.
• CF

  Cathy Fenton

  Aug 25, 2025
  1.0
  Husband just came home from a business trip and stayed 2 nights. All his luggage, clothing (even the ones he was wearing to drive home),shoes, laptops etc are all tied up outside in plastic bags because of bedbugs. They were not concerned at all when he showed his bites to personel at the front desk. I now have to try to deal with all this so the bugs do not infest our new home. He is covered in bites! Disgusting!!! He definitely does not recommend this hotel! I have had his laundry tied up in plastic bags in the hot car and doing his laundry finally. Thank goodness I did, found bed bugs in with his clothes. The blood on his T-shirt is from the bites on his back he was scratching.
• RH

  roger el helou

  Aug 18, 2025
  5.0
  Excellent location near all kind of entertainment and restaurants
• JG

  Jennifer Goss

  Jul 14, 2025
  5.0
  Clean hotel. Great service

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