Business Details
About
Hotel
Welcome to Hampton Inn by Hilton West Bloomfield Novi, a new hotel just off Orchard Lake Road near popular restaurants, shopping centers and golf courses. Whether it’s a business trip or family visit that brings you to northwest Detroit, you’ll find plenty of conveniences at the hotel and nearby. Ask our friendly staff about free area shuttle service.
Every guest room has modern comforts like free WiFi, an HDTV, microwave, mini-refrigerator and coffeemaker. There’s ample work space with an ergonomic chair, and a clean and fresh Hampton bed® when you’re ready to rest. Choose a studio suite for more space, a sofa sleeper and wet bar.
Join us each morning for Hampton’s free hot breakfast, including fresh-baked waffles, eggs, oatmeal, bacon, fruit and yogurt. We’re happy to suggest a restaurant when you feel like dining out, and coffee and tea are always available in the lobby.
Unwind after a long day in the heated indoor pool, or burn calories in the fully equipped fitness center. There’s beautiful common space and seating outside our West Bloomfield hotel for some fresh air and relaxation. Prepare for a meeting or print airline tickets in the free 24-hour business center.
Location
Hampton Inn West Bloomfield Novi
33096 Northwestern Hwy, West Bloomfield, MI
48322, United States
Hours
Reviews
4.3
565 reviews
5 stars
350
4 stars
129
3 stars
30
2 stars
21
1 star
35
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted problems with room cleanliness, including dirty sheets, mold, and unclean bathrooms.
Customer Service
While some guests praised the friendly and helpful staff, others reported rude behavior and inadequate service at the front desk.
Room Conditions
Guests frequently mentioned unpleasant odors in rooms, such as mildew and smoke, along with issues like broken appliances and uncomfortable beds.
Breakfast Quality
The breakfast received mixed reviews; some guests enjoyed the variety, while others found it lacking in healthy options.
Location and Amenities
The hotel’s location was generally appreciated, with convenient access to nearby attractions, though some noted the property felt old and worn.
- OWOwensandcompany WindsorNov 16, 20255.0Staff was very polite & helpful,
- RKRichard KatesOct 25, 20251.0My room wasn’t cleaned nor towels brought that were dry. Front desk said I should have let them know by 9:00 AM. This is redicuculous. Food is ok, parking excellent.
- SWsteveo WilliamsOct 8, 20251.0Upon my first arrival the gentleman at the counter was RUDE SO RUDE and seemed more concerned with his poker game on his phone, I was on business with my company and room was pre paid per corporate account and this guy would not let me check in without a authorization form, mind you I have an email from my company and authorization/ reservation confirmation email from my company that I have a room reserved for me for the week and he would not let me check in . I had to wait for over 30 minutes for my boss to reply to me and do whatever he had to do do to get me checked in and even then the rude CSR was reluctant to check me in however he gave me my room key and without hesitation did not say anything word about me being inconvenienced what a joke. Got to my room and boy was i in for a surprise, the room had a mildew smell mixed with a cigarette smoke smell and was super filthy, I mean EVERYTHING bed , sheets, covers, floor bathroom, mini fridge that barely worked and smelled of old Indian food to include the hallways and any other aspect of this hotel . So sorry for the long post but very,very dissatisfied with Hilton, Hampton and their affiliates . We had our company move us the next day and would never return to their hotels ever again for business or pleasure.
- SUscott ulreyOct 5, 20251.0Booked a room here. Arrived late (11pm?). No one at the front desk. I had already checked in online and had a digital key, so just headed up to our room. First thing I noticed when I opened the door was the strong musty smell. Not great. Took a look in the bathroom and it wasn't terrible, but visible mold in several places. My wife is allergic to mold and within 5 minutes starting to have a reaction so we decided this wasn't going to work. I headed down to the frontdesk thinking maybe a made a mistake by picking my own room through the app and I should have avoided the 4th floor or something? Still no one at the desk so i rang the bell, but no luck. We left and found another hotel: same area, same price range, same 4.3 stars on google, but so much nicer. Started to think these reviews are meaningless? Or maybe i should make sure to write a review this time? Anyway, I called the hotel before going to sleep and explained the situation to the person who had just arrived for the night shift. They were cool and offered to give me another room, but I was long gone. They refunded my 3-night stay completely without any issues, so thanks for that. First time I've ever bailed on a room like that but it was the right choice.
- FFF FirestoneOct 3, 20252.0The location is nice but the property is old, worn and our room smelled like a boys locker room. The fitted sheet didn’t fit well and the bath towels are sized for children. The bed coverlet was old, worn and full of pulls.
Frequently Asked Questions About Hampton Inn West Bloomfield Novi
What are the check-in and check-out times at Hampton Inn West Bloomfield Novi?
Check-in is from 3:00 PM and check-out is at 11:00 AM.
Does Hampton Inn West Bloomfield Novi offer free breakfast?
Yes, a free breakfast buffet is available each morning including items like waffles, eggs, and fruit.
Is parking available at the hotel and is there a fee?
Free self-parking is available for guests during their stay.
Are pets allowed at Hampton Inn West Bloomfield Novi?
Yes, pets including cats and dogs are welcome at the hotel.
What accessibility features does the hotel provide?
The hotel offers accessible parking, elevators, and is mobility accessible.
Does the hotel have facilities for fitness and swimming?
Yes, there is a free fitness center with equipment like treadmills and ellipticals, and a heated indoor pool.
Is WiFi available at Hampton Inn West Bloomfield Novi?
Yes, free WiFi is available in public areas along with public internet terminals.
Are there any nearby restaurants where guests can dine?
Nearby dining options include We've Got Brunch, Vive Restaurant, Pieology Pizzeria West Bloomfield, and Majestic Mediterranean Grill among others.
What shopping options are near the hotel?
Guests can explore nearby stores such as Snipes USA for sportswear, Mr. Alan's for clothing and shoes, and Witbeck Home Appliance Mart for furniture.
Are there any nearby art or beauty spots to visit?
Yes, Art Leaders Gallery & Custom Framing is nearby, as well as beauty salons like Salon RUSH and Complexion Med Spa for tanning and hair removal services.