Business Details
About
HotelBest Western Plus
At the Best Western Plus Wayland Hotel you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Wayland Hotel will stand out among other hotels in Wayland,MI. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Wayland Hotel will provide you with the superior customer service that you are used to at any Best Western hotel.
Location
Hours
Reviews
4.3
373 reviews
5 stars
242
4 stars
66
3 stars
19
2 stars
19
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff received mixed reviews; while some were praised for their friendliness and helpfulness, others were criticized for rudeness and poor communication.
Cleanliness
Many guests noted the hotel was clean and well-kept, but there were complaints about unclean bathrooms and pest issues.
Breakfast Quality
Breakfast was generally well-received, with several guests enjoying the variety and quality, although some noted it could be improved.
Noise Issues
Several reviews mentioned noise disturbances from traffic and other guests, impacting the overall comfort of the stay.
Value for Price
Guests expressed mixed feelings about the pricing, with some feeling it was reasonable for the quality, while others felt it was too high for the experience.
- RCrobbin coleNov 29, 20251.0Terrible customer service! He was rude and short . I stopped in to get a room because of snow storm o just got off work and wanted to not drive to Illinois (home) with snow storm he wanted to charge me 130.00 plus deposit but had to be out by 11am. It’s 6:30 am. Not everyone has 9-5 job. I never had an issues anywhere in any state I work like this and charge that price which I’m ok with but had to check at 11.
- MSMichael SchaibleNov 24, 20255.0Nice clean rooms great staff
- MTMary TienkenOct 28, 20251.0Tried for 30 minutes to speak to someone. Kept being put on hold, then hung up on after phone rang 8 times. Never spoke to anyone other than a woman immediately saying "hold please". Booked at a neighboring community which is definitely not as convenient.
- JVJustin VandykeOct 25, 20255.0Diruv is the best and nicest worker I’ve ever met, he is so friendly and kind and deserves a raise! Hands down best hotel! Also Corrina is a very good chef and is very kind and helpful, the muffins are amazing
- KBKashif BukhariOct 22, 20255.0Very friendly staff very clean nice pool and hot tub Laura in the kitchen was so friendly she was coming to everyone’s table and asking everyone do you need anything It’s been a while having that kind of service
Frequently Asked Questions About Best Western Plus Wayland Hotel
What amenities does Best Western Plus Wayland Hotel offer to guests?
The hotel offers free breakfast, a hot tub, free Wi-Fi, a fitness room, and in-room mini fridges for extended stays.
Is Best Western Plus Wayland Hotel a smoke-free property?
Yes, the Best Western Plus Wayland Hotel is a smoke-free property to ensure a clean environment for all guests.
Where is Best Western Plus Wayland Hotel located?
It is located at 396 Reno Dr, Wayland, MI 49348-1277, United States.
What are the typical operating hours of Best Western Plus Wayland Hotel?
The hotel operates 24 hours a day, 7 days a week, with no closing hours.
Does the hotel provide convenient workspaces for business travelers?
Yes, all guest rooms include a spacious work desk and free internet access to accommodate business travelers.
Are there fitness facilities available at Best Western Plus Wayland Hotel?
Yes, the hotel features an in-house fitness room for guests to maintain their workout routines on the road.
Can you recommend nearby dining options close to Best Western Plus Wayland Hotel?
Nearby dining options include Culver's, Hungry Howie's Pizza, Big Boy, Jimmy John's, Burger King, and Taco Bell, all within easy reach for guests.
Are there any grocery or retail stores near the hotel for guest convenience?
Yes, guests can visit Family Dollar, Harding's Market, and Johnny's Markets which are nearby stores offering groceries and retail products.
Where can guests find fitness or wellness services near Best Western Plus Wayland Hotel?
Fusion Fitness is a nearby gym that offers fitness and supplement services, great for guests wanting additional workout options outside the hotel.
What local services are available near the hotel for guest needs like locksmith or pharmacy?
Guests can access services from KeyMe Locksmiths for lock and key needs and Wayland Village Drugs for pharmacy and health supplies near the hotel.