Holiday Inn Express & Suites Waterford by IHG

4.1
694 reviews
Hotel Exterior

About

HotelWedding VenueBusiness Meeting Locations
Waterford, Michigan location is ideal whether you're traveling for business or leisure. Our Waterford, Michigan hotel's staff stands ready to meet your needs. The Holiday Inn Express Hotel & Suites Waterford is conveniently located in this Detroit suburb and within walking distance of several restaurants. Business travelers enjoy the perks they need while working in Waterford, MI. The hotel's guests are 2 miles from Oakland International Airport (PTK) and 40 miles from Detroit Metro Airport (DTW). We're within 10 miles of corporations, including Chrysler, Delphi and GM Proving Ground. With free high-speed wireless Internet access and a Business Center, you'll be ready to take care of business. Endless attractions await you in Detroit and surrounding areas. For sports enthusiasts Waterford is within 10 miles of The Palace of Auburn Hills, Oakland Elite, and Oakland Yard. For winter sports Alpine Valley and Pine Knob Ski Resorts are minutes away. Our location is perfect for concert goers The Palace and DTE Energy Music Theatre. For a fun night in town, Airway Lanes is a favorite bowling or visit the Great Lakes Crossing Aquarium. While in Waterford you can "Stay Smart" at this Holiday Inn Express hotel and start each day with the free Express Start Breakfast Bar, loaded with hot favorites. Later, you can relax in the indoor, heated pool or work out in the well-equipped Fitness Center.

Location

Holiday Inn Express & Suites Waterford by IHG
4350 Pontiac Lake Rd., Waterford, MI
48328, United States

Hours

Reviews

4.1
694 reviews
5 stars
351
4 stars
199
3 stars
55
2 stars
32
1 star
57

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many reviews highlighted friendly and helpful staff, although some experiences were marred by unprofessional behavior from certain employees.

Cleanliness

While many guests praised the cleanliness of the rooms, there were reports of issues such as dampness, ants, and even bedbugs in some rooms.

Breakfast Quality

The breakfast offerings received mixed reviews, with some guests enjoying the variety while others were disappointed by the lack of hot options due to ongoing renovations.

Renovation Issues

Numerous guests noted ongoing construction, which affected their stay with noise, closed amenities, and general inconvenience.

Room Condition

Guests reported a mix of experiences with room conditions, ranging from clean and comfortable to dated and in need of maintenance.
  • AN
    Anna Nini
    Nov 14, 2025
    5.0
    Very impressed, the owners completely renovated the hotel. Rooms are spacious, lobby staff was friendly and assisted us a couple times. Have been here 7 or 8 times in the past (the kids love the pool & gym), we were delighted to see the renovations!
  • MM
    Mandy
    Oct 21, 2025
    2.0
    No hot breakfast. Disappointed and I had to spend more money to get breakfast elsewhere for me and my family. Was told by front desk there was a sign that said no hot breakfast available and I should have cancelled my reservation if I didn’t like it!
  • KM
    Kris Michaelson
    Oct 12, 2025
    5.0
    Located across from Meyers, easy walking for my mani/pedi, multiple food options. Full breakfast as long as the oven gets fixed. Grab and go available.
  • BB
    Bob Blake
    Aug 30, 2025
    5.0
    Perfect stay. We love their breakfast.
  • KP
    klaus pfeiffer
    Aug 28, 2025
    3.0
    Sauberes Hotel. Sehr ruhig. Mit schrecklichem Frühstück

Frequently Asked Questions About Holiday Inn Express & Suites Waterford by IHG

What are the check-in and check-out times at Holiday Inn Express & Suites Waterford by IHG?

Check-in time is at 3:00 PM and check-out time is at 12:00 PM.

Does the hotel offer free breakfast?

Yes, the hotel offers a free Express Start Breakfast Bar with buffet options.