Business Details
About
HotelWedding VenueBusiness Meeting Locations
Enjoy modern amenities at our renovated Warren MI hotelThis hotel's Warren, Michigan location positions us to meet the needs of today's traveler, whether it's business or pleasure that brings them to the northern Detroit area.Hotels like ours are ideal for those meeting clients in the region, as we're minutes from General Motors Technical Center, Chrysler, US Army TACOM and General Dynamics. Moreover, our 24-hour complimentary copy and fax services make processing paperwork easy. Free high-speed, wireless Internet access throughout the hotel helps you stay productive while in Warren, MI, and the hotel's dual banquet rooms can accommodate up to 90 guests for business or social events.Likewise, we're the smart choice for travelers who want to be near the best shopping and attraction options in the Detroit area. In fact, the hotel's location puts the Motor City just minutes away, giving you the whole day to visit the residents of the Detroit Zoo, take in a game at Comerica Park or spend quality time at Greenfield Village and the Henry Ford Museum. If the gaming spirit strikes, our staff recommends checking out the MGM Grand Detroit Casino.Guests in Warren, MI also enjoy this hotel's unmatched amenities and services, such as the Fitness Center, outdoor pool and complimentary, hot Express Start Breakfast Bar. An oasis of comfort near Tech Center, we look forward to your next visit!
Location
Holiday Inn Express Detroit-Warren (Gm Tech Ctr) by IHG
11500 East 11 Mile Road, Warren, MI
48089, United States
Hours
Reviews
4.2
1,004 reviews
5 stars
520
4 stars
267
3 stars
133
2 stars
35
1 star
49
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Customer service experiences varied widely; some staff were praised for friendliness and helpfulness, while others were criticized for rudeness and unprofessional behavior.
Cleanliness Issues
While many guests noted clean rooms, several reported serious cleanliness problems, including bugs, hair, and unpleasant odors.
Check-in Experience
Multiple reviews highlighted slow check-in processes and confusion regarding reservations, leading to frustration for guests.
Breakfast Quality
The breakfast offerings received positive feedback for variety and quality, with specific staff members being commended for their service.
Noise Concerns
Guests frequently mentioned noise disturbances from other guests, impacting their comfort and sleep quality.
- MBMeka BriggsOct 3, 20251.0I attempted to reserve a room on 10/3. I believe the young man name was James and who answered the phone at 413a. I explained to him that we’re coming off the highway and asked if there were any rooms available for tonight. He said yes, but check out is at 12p. I said that is not a problem. Then he followed with I can get you checked in once you’re here. No need to reserve a room over the phone. We pull up to the hotel a little after 5am. Where we attempted to reserve a room. The same young man who told me we could just come in and book a room is now telling us that we cannot book a room for the night and check in is at 3pm. I explained to him that we just got off the phone with him and he proceeds to tell me that he hasn’t taken any calls for the past two hours. Even when I showed him the call log and number his response was “idk where 586 is at, but that’s not our phone number.” And refuses to allow us to book a room. I called the number while standing in front of him and watched him answer the phone. The look on his face was shook, because he was just caught in a bold face lie. We ended up going across the parking lot and booking a room there. But this is by far the worst experience we have had with a Holiday Inn, and we’re elite/diamond members.
- MBmark buwayOct 1, 20255.0The rooms were clean and the staff was very friendly and accommodating. I work nights and they allowed me to check in after work in the morning instead of having to wait until 3pm.
- SGSuzanne GorrellSep 28, 20253.0Expected more for a holiday inn express but was alright for sleep, eat and leave
- BBBrian BosakSep 27, 20254.0Nice facility that's close to the family we are visiting. That being said, check in is extremely slow. Might help to have more than 1 person at front desk when there are seven (7) people in line waiting to check in.
- SCS CSep 21, 20255.0The area near here didnt look the friendliest, but I felt safe at the hotel. The hotel breakfast was delicious. Staff were friendly The room was well stocked, soap, shampoo etc, and the mini fridge was great to have. Quiet area, other guests were polite.
Frequently Asked Questions About Holiday Inn Express Detroit-Warren (Gm Tech Ctr) by IHG
What are the check-in and check-out times at Holiday Inn Express Detroit-Warren (Gm Tech Ctr)?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Does the hotel offer free WiFi for guests?
Yes, free WiFi is available in public areas throughout the hotel.
Is there free parking available at the hotel?
Yes, the hotel provides free parking for guests.
Are pets allowed at Holiday Inn Express Detroit-Warren (Gm Tech Ctr)?
No, dogs are not allowed at this hotel.
Is breakfast included with a stay at the hotel?
Yes, guests receive a complimentary Express Start breakfast buffet.
Does the hotel have fitness facilities?
Yes, there is a free fitness center with free weights and a treadmill available to guests.
Are there any business or meeting facilities at the hotel?
Yes, the hotel offers a business center and two meeting rooms, accommodating up to 90 guests.
What are some dining options near the hotel?
Nearby dining options include Popeyes Louisiana Kitchen, Little Caesars Pizza, GrubHouse Restaurant, J&H Dream Kitchen (burger restaurant), Crazy Crab (seafood), Tim Hortons (coffee & cafe), Subway, Dairy Queen, and Wingstop.
Are there any nearby convenience stores or gas stations useful for guests?
Yes, nearby convenience stores include 7-Eleven and Mobil gas station, both helpful for quick purchases and fuel needs.
What entertainment or shopping options can guests explore near the hotel?
Guests can visit GameStop for video games and entertainment, Shoppers World and Marshalls for shopping, and Blink Fitness gym for workouts.