Business Details
About
HotelWedding VenueBusiness Meeting LocationsConference Center
Located just off I-96 and Walker Ave, minutes north of downtown Grand Rapids and only 20 minutes from the Gerald R. Ford International Airport (GRR) .
At the Holiday Inn Grand Rapids North - Walker you will enjoy an uncompromising commitment to service as well as extensive amenities which includes our in house Toast to Toast Restaurant, indoor pool, luxury meeting room facilities and 24-hour fitness center to name a few. These are the hallmarks of our special blend of service that perfectly balances business with pleasure.
With convenient access to several major expressways, the Holiday Inn Grand Rapids North - Walker provides quick access to many major companies including Meijer Corporate Headquarters, The Medical Mile and Wolverine Worldwide. Located 3 miles from the Delta Plex Arena and 5 miles from the Fifth Third Ball Park, home of the West Michigan Whitecaps. The Holiday Inn also provides easy access to major downtown attractions such as the Gerald R Ford Museum, Grand Rapids Art Museum, John Ball Zoo, Van Andel Arena, Devos Place Convention Center, and is just a short drive from Frederick Meijer Gardens and Sculpture Park and Grand Valley State University. Many sporting events take place just 20 minutes North at the Art Van Sports Complex.
Our hotel features 103 spacious guest rooms as well as banquet space capable of handling business and social events for up to 65
Location
Holiday Inn Grand Rapids North - Walker by IHG
2280 Northridge Drive NW, Walker, MI
49544, United States
Hours
Reviews
4.2
280 reviews
5 stars
165
4 stars
60
3 stars
18
2 stars
11
1 star
26
What are people saying?
AI-generated from recent customer reviews
Service Quality
Staff friendliness and helpfulness received positive remarks, but management's responsiveness and professionalism were criticized.
Room Cleanliness
While many guests found rooms clean and comfortable, several reported issues with cleanliness and maintenance.
Breakfast Experience
Guests expressed disappointment over the lack of complimentary breakfast and inconsistent quality of paid breakfast options.
Check-in Issues
Multiple reviews highlighted problems with check-in delays and room availability, leading to frustration among guests.
WiFi and Amenities
WiFi quality was frequently mentioned as poor, and some guests noted issues with amenities like the pool and bar service.
- MDMichael DuncanNov 13, 20255.0Friendly staff,very clean
- GBGlenn BorthwickNov 5, 20255.0I spent two weeks at this property in February and had an amazing experience with the staff — they truly made me feel welcome. I also fell in love with their chicken wings, which are now conveniently available on Grubhub!
- MLMax LameeOct 18, 20255.0Great service and a nice clean room
- JJJustinOct 14, 20251.0Hotel physically is fine, room was ok. That's the good. We were in town for a Stay and Play hockey tournament. We had reserved a room with 2 queens. I noticed in the app 2 days prior to arrival they had changed us to a king with a pullout. I called and all the manager said is that she has us in a king. We have the confirmation showing the queen. We explained there are 4 of us, but nothing changed. We then get a call stating they have a queen, but TV doesn't work. They said if needed we could use both rooms. Ok sounded like a decent resolution. When we arrived we were again told both rooms would be available to us. After checking into the king we decided we needed the additional bed so no one would have to sleep on the terrible le pullout. We go downstairs to update the manager, and are told that the double without a tv is no longer available, they rented it out. We get back for the evening and want to watch the Detroit Tigers game 5. We'll no local channels work on the TV. I call to front desk and am told its probably the weather, they should come on. They told me we could watch the game in the lobby, because somehow they get the local channels down there. We waited and the local fox channel never came in, so u go to the bar in the lobby to watch. There was no sound on though. I asked if they could put the sound on for the game, but was told there is no sound on these TV's. I watched a couple innings and went to bed as nothing in this hotel is fixable. Also the local channels never came on, as the weather excuse was just a bunch of BS. I contacted IHG support about the hotel and was told that they called managent and Jaime was spoken to and would be reaching out to discuss a resolution. That since I was still in house that management would solve the issues. But no one ever contacted us about a resolution. Not Tammy ot Jaime who both had been in contact prior to the stay. This place is run like a local motel not a hotel chain.
- MGMark GaldesOct 5, 20253.0Overall a fair experience considering all other competitors. I travel constantly . Web site reservation created errors and for my second night I had to contact IHG . The website needs to WORK if you’re going to provide it to customers. Room was a premium king suite . The window shades were broken . The toilet was not secured and moved significantly when you used it .
Frequently Asked Questions About Holiday Inn Grand Rapids North - Walker by IHG
What time is check-in and check-out at Holiday Inn Grand Rapids North - Walker?
Check-in time is 3:00 PM and check-out time is 11:00 AM.
Does the hotel offer free Wi-Fi?
Yes, free Wi-Fi is available in public areas.
Are pets allowed at the hotel?
No, pets including cats and dogs are not allowed.
Is there a fitness center available at the hotel?
Yes, there is a free fitness center with elliptical machines, treadmills, and free weights.
Does the hotel provide housekeeping services?
Housekeeping is available daily.
Are there any dining options within the hotel?
Yes, the hotel features one restaurant and a bar for guest convenience.
Is parking available and accessible at the hotel?
Yes, free parking is available and includes accessible parking spaces.
What nearby places of interest can guests visit around the hotel?
Guests can visit the Delta Plex Arena, just 3 miles away, and the Fifth Third Ball Park, home of the West Michigan Whitecaps, located 5 miles from the hotel.
Are there local shops or services near the Holiday Inn Grand Rapids North - Walker?
Yes, nearby you will find J&H Family Stores convenience store and Biggby Coffee cafe, great spots to grab essentials or enjoy a coffee.
Can guests use public transit or shuttle services to explore nearby attractions?
The hotel offers a local shuttle service, making it easy for guests to visit nearby places like the Gerald R Ford Museum and Grand Rapids Art Museum.