Business Details
About
HotelWedding VenueBusiness Meeting Locations
Welcome to the Holiday Inn Express Grand Rapids - NorthJust a few minutes north of downtown Grand Rapids, the 100% smoke-free Holiday Inn Express Grand Rapids - North provides comfort at a convenient location. We are located in Walker Township, north of I-96 and west of US-131, providing easy access to major highways nearby. With DeVos Place Convention Center, Meijer Corporate Headquarters, Amazon, and the Medical Mile so close, our location is optimal for business travelers to unwind after arriving from the Grand Rapids Airport (GRR) just 15 minutes away. Our free high-speed, wireless Internet access and 24-hour business center make it easy to stay productive while you "Stay Smart". Within minutes of the hotel, you can find great art, history and culture at the Grand Rapids Art Museum, Frederik Meijer Gardens and Sculpture Park, and Gerald R. Ford Presidential Museum. You can catch a West Michigan Whitecaps game at LMCU Ballpark, a Grand Rapids Drive game at the DeltaPlex Arena, or a Grand Rapids Griffins game at Van Andel Arena, or why not hit the links at Blythefield Country Club, all within minutes of us! The Holiday Inn Express Grand Rapids - North has the great amenities and beautiful surroundings you can count on to get ready for your busy day, including our complimentary, hot breakfast and fresh coffee and end it relaxing in our indoor pool and spa, so book your reservation today!
Location
Holiday Inn Express & Suites Grand Rapids-North by IHG
358 River Ridge Dr. NW, Walker, MI
49544, United States
Hours
Reviews
4.2
723 reviews
5 stars
389
4 stars
201
3 stars
58
2 stars
24
1 star
51
What are people saying?
AI-generated from recent customer reviews
Room Condition
Several guests reported issues with room cleanliness, maintenance problems, and unpleasant odors, including mold and sewage smells.
Staff Performance
While many reviews praised the friendliness and helpfulness of staff members like Wesley and Kaniya, there were also complaints about rude service and poor customer relations from some front desk staff.
Breakfast Quality
Guests enjoyed the breakfast offerings, but many noted that food items often ran out quickly and were not replenished, leading to disappointment.
Renovation Issues
The hotel is undergoing renovations, which has led to some complaints about noise, outdated facilities, and inconsistent service.
Overall Value
Despite some negative experiences, many guests found the hotel to be a good value for the price, particularly due to its location and amenities like the pool.
- CRCurtis ReinholdNov 16, 20255.0Accidently booked the same hotel two years in a row. It was a good accident. We really like the place. The location is close to so many things and it is rather easy to get to downtown. Would stay again.
- RMRyan MethricOct 31, 20251.0I stayed here for three nights while in town for a business convention. The staff was friendly, but unfortunately, my room was in terrible condition. Everything felt old and worn — there was mold on the bathroom walls, stained towels, cracked drywall, and several broken fixtures. The worst issue, though, was the smell. In the corner where the bathtub/shower wall meets the bed, there was a strong odor of sewage and water damage. It was awful. I ended up covering the area with towels and spraying Febreze just to make it tolerable. I didn’t request a new room only because the location was convenient — right next to a back door — and I was out all day until late at night. But if my family or kids had been with me, I would’ve demanded a refund or room change immediately. I wouldn’t stay here again. I’ve attached a few photos below, though unfortunately, the smell can’t be captured.
- NPNathan pipeOct 21, 20255.0Easy check in and check out, Wesley was very helpful. Room was clean, got what I paid for.
- KSKit StoryOct 21, 20255.0Comfy, easy to check in and out, affordable, clean. Wesley does great work, as do the cleaning staff.
- MLMax LameeOct 20, 20255.0The staff made sure to open up the continental breakfast early for marathon attendees. The guests in neighboring rooms were a bit noisy however and the walls are quite thin
Frequently Asked Questions About Holiday Inn Express & Suites Grand Rapids-North by IHG
What are the check-in and check-out times at Holiday Inn Express & Suites Grand Rapids-North by IHG?
Check-in is at 3 PM and check-out is at 12 PM at Holiday Inn Express & Suites Grand Rapids-North by IHG.
Is breakfast included during the stay at Holiday Inn Express & Suites Grand Rapids-North by IHG?
Yes, a complimentary buffet breakfast is available for free at the hotel.
Does the hotel provide free Wi-Fi access?
Yes, free Wi-Fi is available throughout public areas of the hotel.
Are pets allowed at the Holiday Inn Express & Suites Grand Rapids-North by IHG?
No, pets including cats and dogs are not allowed at this hotel.
What accessibility features does the hotel offer?
The hotel offers accessible parking, is mobility accessible, and has an elevator for convenience.
Is the hotel taking any special cleaning or sanitation measures?
Yes, the hotel uses commercial grade disinfectants, has enhanced cleaning in common areas and guest rooms, sanitizers available, and plastic keycards are disinfected or discarded.
Are there fitness or recreational facilities available at the hotel?
Yes, the hotel features a free fitness center with elliptical machines, free weights, and treadmills, as well as an indoor pool and hot tub.
Can I store luggage after check-out?
Yes, baggage storage is offered at the hotel.
What nearby educational institution can visitors explore when staying at the hotel?
Guests can visit Grand Valley State University nearby, which adds to the local cultural and educational experience during their stay.
Which entertainment options are near Holiday Inn Express & Suites Grand Rapids-North by IHG?
Guests can enjoy a West Michigan Whitecaps game at LMCU Ballpark, a Grand Rapids Drive game at the DeltaPlex Arena, or a Grand Rapids Griffins game at Van Andel Arena, all located within minutes.
What shopping centers are close to the hotel for convenience?
Guests can visit Green Ridge Square shopping center and several stores such as Burlington and Kohl's nearby for shopping needs.