Holiday Inn & Suites Detroit - Troy by IHG

3.6
158 reviews
Welcome to Holiday Inn & Suites Detroit

About

HotelWedding VenueConference CenterBusiness Meeting LocationsHoliday Inn
Nestled in the heart of Troy, Holiday Inn & Suites Detroit – Troy blends comfortable accommodations with a prime location and exceptional service to bring you a memorable stay in Michigan. Just off I-75, our hotel in Troy, Michigan, offers easy access to downtown Troy and metro Detroit’s premier attractions like the Detroit Zoo and Pine Knob Music Theatre. Our hotel near Little Caesars Arena, Comerica Park, Ford Field, and Meadow Brook Hall gives you the opportunity to catch your favorite live events, all within minutes. Business travelers enjoy proximity to major corporations like General Motors, Magna, Aptiv, Corewell Health, and Ford. Start and end each day with delicious meals at our restaurant, Toast to Toast, where kids under 12 eat free. Stay active in our 24-hour fitness center and heated indoor pool, and appreciate the convenience of complimentary Wi-Fi and on-site parking. Planning a meeting or event? Our flexible meeting spaces are designed to accommodate any occasion. After a long day, unwind in spacious guest rooms and suites with premium bedding and modern essentials for a restful stay. Whether you're traveling for business or a relaxing getaway, we offer everything you need for an enjoyable hotel stay in Troy, Michigan.

Location

Holiday Inn & Suites Detroit - Troy by IHG
870 Tower Drive, Troy, MI
48098, United States

Hours

Reviews

3.6
158 reviews
5 stars
73
4 stars
24
3 stars
21
2 stars
7
1 star
33

What are people saying?

AI-generated from recent customer reviews

Cleanliness

There were numerous complaints about dirty rooms and bathrooms, with reports of hair, stains, and unclean surfaces.

Staff Attitude

Customer service experiences varied widely, with some staff being praised for their friendliness while others were criticized for rudeness and unprofessional behavior.

Service Issues

Many guests reported problems with housekeeping not cleaning rooms during their stay, as well as issues with check-in and breakfast service.

Facilities

The hotel had mixed reviews regarding amenities, with some guests disappointed by the pool and restaurant services, while others appreciated the spacious rooms and good location.

Value for Money

Several reviews mentioned feeling that the hotel was overpriced for the quality of service and cleanliness received.
  • LR
    Lam-Siew Ramos
    Nov 23, 2025
    5.0
    It was clean and the staff was professional
  • JW
    Jeremy Walker
    Nov 16, 2025
    3.0
    Front desk worker Charona was very attentive, kind and respectful
  • MC
    Molly C
    Nov 9, 2025
    5.0
    I was worried to book because of some of the bad reviews, but our stay was great! Very clean room, good location for what we were in the area for, easy parking, the staff were very friendly and kind for our stay. There was a rolling desk and chair in our room which was super convenient for working on laptops in the room. The room was very spacious too, and had a mini fridge so we packed some snacks for breakfast and it fit out dinner leftovers with lots of space left in the fridge. No complaints whatsoever!
  • KS
    Krissie Smith
    Oct 19, 2025
    1.0
    The room was so nasty that there was flies all the walls and curtains. We paid for a jacuzzi room didn’t get that instead they put us in a handicap room because they had no other available. The customer service was horrible the lady at the front counter was so rude. I would advise people not to stay here.
  • JP
    James Pandich
    Oct 14, 2025
    5.0
    Room was spacious, clean and comfortable. Front desk service was quick and friendly. Only slight negative is room was only partially serviced. Bed was made, took most of the old towels, but left new ones in one big pile. Also left the overflowing trash can unemptied. Still, would stay again next time I'm in the area.

Frequently Asked Questions About Holiday Inn & Suites Detroit - Troy by IHG

What are the check-in and check-out times for Holiday Inn & Suites Detroit - Troy?

Check-in begins at 3:00 PM, while check-out ends at 11:00 AM. Please contact us directly for information regarding early check-in or late check-out availability.

Can I bring my pet to Holiday Inn & Suites Detroit - Troy?

No, pets are not allowed at Holiday Inn & Suites Detroit - Troy.