Business Details
About
HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
The staff of the beautiful new Holiday Inn Express & Suites Detroit North - Troy hotel is eager to exceed your expectations. Our hotel features fresh, clean deluxe sized guest rooms and suites richly accentuated by triple-sheeted pillow topped mattresses, opulent furnishings and all of the amenities that you have come to expect including a keurig coffeemaker, microwave and refrigerator.With our convenient location off Hwy I-75, corporations such as General Motors, Delphi, BAE Systems, Ford, Kelly Services, IBM, PPG, Chrysler and Raytheon are just minutes away.Whether you are visiting the Troy area for business or pleasure, make sure that you take in some retail therapy at Somerset Collection Mall, visit the Detroit Zoo, Casinos and Little Caesars Arena for some year around cultural events, or enjoy one of the many games played by our very own Detroit Red Wings, Tigers, Pistons or Lions. During your stay with us, you will enjoy home away from home conveniences such as complimentary Express Start hot breakfast bar, free Wi-Fi service throughout the hotel and our meeting room, HD televisions with expanded cable channel listings, heated indoor swimming pool, Fitness Center, 24-hour Business Center and guest laundry. Whatever your reason for visiting the Detroit Suburb Troy, MI Stay Smart at the Holiday Inn Express & Suites Hotel Detroit North - Troy.
Location
Holiday Inn Express & Suites Detroit North - Troy by IHG
400 Stephenson Highway, Troy, MI
48083, United States
Hours
Reviews
3.9
863 reviews
5 stars
414
4 stars
221
3 stars
85
2 stars
45
1 star
98
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly mentioning individuals who provided exceptional service.
Cleanliness Issues
Numerous reviews highlighted problems with cleanliness, including dirty rooms, mold, and unkempt bathrooms.
Breakfast Quality
Feedback on breakfast was mixed, with some guests enjoying it while others criticized the lack of variety and poor replenishment.
Room Condition
Several reviews noted that rooms were outdated and in need of maintenance, with issues such as broken appliances and worn furniture.
Pool Concerns
Guests reported issues with the pool, including excessive chlorine levels and cold temperatures, making it uncomfortable for use.
- KRKennedy RidgewayDec 12, 20255.0Miss Yolanda was so helpful on my stay!! She made my friend’s birthday weekend such a good experience. Thank you for the amazing customer service! I will be returning.
- JHJames HoltDec 6, 20255.0I saw they had horrible reviews but I take that with consideration. I was very happy with ever aspect of the stay it snowed the whole time and floors was always clean and dry. breakfast would have been better with potatoes it i wouldn’t write bad review because of that.
- EEEileenNov 30, 20254.0I've stayed here a few times as its close to my work. The staff is very friendly and helpful. The rooms are a bit dated but they're clean and the beds are comfortable. I've yet to wake up with a sore back. Haven't used any of the amenities except the laundry. I've stayed there a couple times just for that. It's not cheap. But the convenience is worth it. And they'll sell you quarters at the desk. It's been a life saver for me. The breakfast is what you would expect. The usual stuff. But again, its really nice to have. I'll definitely stay there again and would recommend it to anyone that doesn't want to pay for a 5 star hotel but doesn't want anywhere nasty either lol.
- CMCheryl MillerNov 27, 20251.010 minutes left for breakfast and they refused to put in a new bag for pancakes so guess can have them to eat! The indoor pool was too cold to swim in, my child's lips turned blue after 10 minutes. Rooms are dated and old, definitely need updating. There was water damage on the ceiling and tiles craked and lose in the bathroom, carpet looked nasty. I would recommend staying anywhere but here! Just to add, 30 minutes left of breakfast today and sitting area is full and still will not put in new bag of pancake mix. Why offer breakfast if you will not refill the food! All the staff was super friendly for the exception of one of the ladies who did the breakfast. She was rude and not friendly at all, my husband asked for a towel or something to clean up the milk our daughter spilled all over the floor and acted as if it was an inconvenience for her just to get a towel so we could clean it.
- MCM CNov 15, 20255.0We stayed overnight for a quick birthday trip, and it was a great location, and wonderful amenities.
Frequently Asked Questions About Holiday Inn Express & Suites Detroit North - Troy by IHG
What types of rooms and amenities does Holiday Inn Express & Suites Detroit North - Troy offer?
The hotel offers deluxe-sized guest rooms and suites with amenities like keurig coffeemakers, microwaves, refrigerators, heated indoor swimming pool, fitness center, and HD TVs with expanded cable.
Is breakfast included with a stay at Holiday Inn Express & Suites Detroit North - Troy?
Yes, a complimentary Express Start hot breakfast buffet is available for guests.
Does the hotel offer free Wi-Fi and business facilities?
Yes, free Wi-Fi is available in public areas and the hotel features a 24-hour business center and a meeting room.
What are the check-in and check-out times at the hotel?
Check-in time is 3:00 PM and check-out time is 11:00 AM.
Are pets allowed at Holiday Inn Express & Suites Detroit North - Troy?
No, pets including cats and dogs are not allowed at this property.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel provides accessible parking, is mobility accessible, and has elevators for guest convenience.
What COVID-19 or sanitation measures are in place at the hotel?
The hotel uses commercial grade disinfectants, has enhanced cleaning for common areas and guest rooms, uses disinfected or discarded plastic keycards, and provides hand sanitizer.
Are there any nearby attractions or points of interest to visit while staying at the hotel?
Yes, guests can visit the Somerset Collection Mall for shopping, the Detroit Zoo for family activities, and Little Caesars Arena to catch sports or cultural events.
How can guests use nearby transit or services to get to Holiday Inn Express & Suites Detroit North - Troy?
Guests can utilize nearby business and professional service centers like Brightwing and Amplitude HR, or nearby automotive services such as Kostal of America for any vehicle needs during their stay.
Are there other hotels close to Holiday Inn Express & Suites Detroit North - Troy for alternative accommodations?
Yes, nearby hotels include TownePlace Suites by Marriott Detroit Troy and Fairfield by Marriott Inn & Suites Detroit Troy.