Business Details
About
HotelWedding VenueConference CenterBusiness Meeting LocationsHotel Indigo
Welcome to Hotel Indigo Traverse City, located Downtown on beautiful West Grand Traverse Bay. Conveniently, we are just a few miles away from the Traverse City Cherry Capital Airport. Enjoy excursions to The Sleeping Bear Dunes National Lakeshore, the wide variety of local wineries, and Turtle Creek Casino. Our beautifully boutique hotel offers sophisticated casual dining at our onsite full-service restaurant, breathtaking views paired with delightful beverages at our rooftop bar, a state-of-the-art fitness center, contemporary rooms with premium amenities, and more. Being centrally located to all of downtowns favorite stores and restaurants will make your stay even better. We are across the street from West Grand Traverse Bay which has a public beach with restrooms.
Location
Hotel Indigo Traverse City by IHG
263 W Grandview Parkway, Traverse City, MI
49684, United States
Hours
Reviews
4.2
1,670 reviews
5 stars
958
4 stars
411
3 stars
124
2 stars
75
1 star
102
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the staff for being friendly, accommodating, and helpful, particularly highlighting the valet service.
Cleanliness Issues
Several reviews pointed out cleanliness problems in the rooms and bathrooms, including dirty surfaces and uncleaned areas.
Value for Money
Guests expressed dissatisfaction with the perceived value, citing high prices for amenities and additional charges for parking and breakfast.
Noise Concerns
Multiple reviews mentioned noise from traffic and the rooftop bar, impacting the overall comfort of the stay.
Room Quality
While some guests appreciated the spacious and modern rooms, others reported maintenance issues and dissatisfaction with room features.
- RIRebecca IsraelsJan 5, 20265.0We stay here whenever we are in Traverse City. Staff is so nice and accommodating. My husband loves the pillows! The view is gorgeous, centrally located, and easy access for walking and biking! Lovely hotel!
- ABAlexandre BernardJan 1, 20262.0While the hotel is overall decent. Large rooms, nice views, friendly front desk and valet. However, there were a few hiccups on our recent stay at the Indigo Traverse City. 1) One of our rooms had not been properly cleaned. Dirty table, shower and fridge. No towels in the bathroom; as well as a couple of appliances not working, like a phone and the fireplace. I pointed this issue to the front desk and they remedied the situation promptly. 2) On New Years Eve, after coming back from the cherry drop with my family, I decided to stop by the hotel bar. The bar tender refused to serve me a drink saying I was slurring. The problem is that I actually was sober and believe that he "mistook" my accent for a slurred speech. This was a surreal situation, but I just left, not wanting to escalate things. Is that bartender completely incompetent and can't tell the difference between a drunk and a foreign accent? Is he bigoted? I reported this incident to the guy working the front desk that night; as well as to the manager the next morning. I am not sure management ended up talking to him. But that bar tender certainly need some sort of training.
- MFMichele FriednerJan 1, 20265.0We had a wonderful three day stay here. The staff were super friendly and accommodating and the bed was very comfortable. The bathroom was beautiful with an open shower and stone floors. The room was a bit dark and the desk/dresser surface was a bit chipped. But aside from hhese two negatives, this was a very comfortable stay. Our dog was comfortable as well and we appreciated the pet friendly vibe. We’d definitely stay again!
- JRJ n G RugDec 27, 20252.0Beautiful view, comfortable beds, bathroom was gross hair all over the floor and shower, hair left on "clean" washcloths, cobwebs in room and everything needed a good dusting. Here's just a few pictures. I get it that it's off season but shouldn't effect the cleanliness of the rooms and bathrooms.
- JFJ FitzDec 24, 20255.0I stayed at the hotel in mid December 2025, definitely the off-season for Traverse City. Although the Google Maps directions were slightly confusing, I found the hotel easily enough, unloaded and checked in. (Note that parking is extra and ONLY valet parking is available.) The rooms are GORGEOUS and spacious with lovely decorations. I took several photos and friends raved about the look. Everyone in the hotel was warm and welcoming, which isn't always the case for me. (As a very tall transgender woman I sometimes get double takes or blank stares - instead at Hotel Indigo I got warm smiles and friendly faces.) I did not eat at the hotel restaurants, but it's an easy walk to the main drag in the downtown area (even in the cold December weather!) with lots of pubs and restaurants. I thoroughly enjoyed my stay and highly recommend the hotel.
Frequently Asked Questions About Hotel Indigo Traverse City by IHG
Is Hotel Indigo Traverse City by IHG suitable for business travelers?
Yes, Hotel Indigo Traverse City by IHG is a great fit for both leisure and business travelers. The hotels offer well-equipped meeting spaces with high-speed internet, business services, and a creative environment for everything from team events to board meetings.
Does Hotel Indigo Traverse City by IHG have a loyalty program?
Yes, Hotel Indigo Traverse City by IHG is a part of the IHG® One Rewards loyalty program, which allows guests to earn points for stays at Hotel Indigo Traverse City by IHG and other IHG hotels. These points can be redeemed for free nights, travel, merchandise, and more. Membership also grants access to exclusive benefits and promotions. Guests can join the loyalty program on the hotel's website.
How can I make a reservation at Hotel Indigo Traverse City by IHG?
Reservations can be made directly through the IHG App, IHG website, or by contacting the hotel's reservation department. To get the best rates and promotions, it's recommended to book directly through the hotel's website or call their reservation line.
Can I cancel or modify my reservation at Hotel Indigo Traverse City by IHG?
The cancellation and modification policies may vary depending on the specific reservation type and rate selected. It's advisable to review the hotel's cancellation policy before booking. Generally, flexible rates allow easier modifications and cancellations, while non-refundable rates may have stricter terms. For precise details, reach out to the hotel directly.
Are there any special packages or deals available?
Hotel Indigo Traverse City by IHG often offers special packages and deals to celebrate various occasions, seasons, and holidays. These promotions can include discounted rates, complimentary amenities, and other added benefits. To see the latest offers, visit the hotel's official website or check out their social media channels.
What are the check-in and check-out times at Hotel Indigo Traverse City by IHG?
Check-in time is at 4:00 PM and check-out time is at 11:00 AM.
Does Hotel Indigo Traverse City by IHG provide accessible parking and mobility access?
Yes, the hotel offers accessible parking and is mobility accessible to accommodate guests with disabilities.
Are pets allowed at Hotel Indigo Traverse City by IHG?
Cats are allowed at the hotel, but dogs are not permitted.
Is there free WiFi available for guests at Hotel Indigo Traverse City by IHG?
Yes, free WiFi is available in public areas of the hotel.
What dining options are available at Hotel Indigo Traverse City by IHG?
The hotel features two restaurants, a bar, and offers breakfast, room service, and a gift shop for convenience.
Does Hotel Indigo Traverse City by IHG have fitness facilities?
Yes, there is a free fitness center equipped with elliptical machines, free weights, and treadmills.
Can I store my luggage at Hotel Indigo Traverse City by IHG?
Yes, baggage storage is available at the hotel.
What nearby attractions can I visit during my stay at Hotel Indigo Traverse City by IHG?
Guests can enjoy West Grand Traverse Bay public beach across the street, the Sleeping Bear Dunes National Lakeshore, local wineries, and Turtle Creek Casino nearby.
Are there any nearby dining and entertainment venues close to Hotel Indigo Traverse City by IHG?
Yes, nearby places include Warehouse Kitchen and Cork for American cuisine and bar, H&L Social lounge, and Cocktail Cinema offering a bar and arts entertainment.
How can nearby transportation options around Hotel Indigo Traverse City by IHG help me explore the area?
The Warehouse District nearby offers travel and transportation services, making it convenient for guests to explore downtown Traverse City and surrounding attractions.