Business Details
About
HotelHampton Inn
The Hampton Inn & Suites Detroit/Sterling Heights, MI hotel in Michigan will make your stay a positive and memorable experience whether your visit is for business or leisure, a night or a week.
Location
Hampton Inn & Suites Detroit/Sterling Heights
36400 Van Dyke Avenue, Sterling Heights, MI
48312, United States
Hours
Reviews
3.7
773 reviews
5 stars
322
4 stars
181
3 stars
77
2 stars
68
1 star
125
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous reviews highlighted problems with cleanliness, including reports of mold, bed bugs, and dirty rooms.
Staff Attitude
Several customers reported rude or unhelpful behavior from staff, particularly from management, leading to negative experiences.
Room Condition
Guests noted that many rooms were outdated and in need of repairs, with issues such as broken fixtures and unpleasant odors.
Breakfast Quality
While some guests enjoyed the breakfast, others found it lacking in variety and quality, with complaints about food being picked over.
Location and Amenities
The hotel is conveniently located near restaurants and shops, and some guests appreciated the spaciousness of the rooms and the pool.
- KKKim KomosinskiJan 5, 20264.0Our stay would have been perfect except there was construction happening on the floor above us and Sooooo loud during the day that it shook everything on our walls and had to crank the TV volume so incredibly high. Frustrating when you have been traveling and just want to rest. I complained at the front desk and was told they would be quitting for the day at 4pm they did indeed but began at 8am the next morning. Ugh!! I swear I thought they were right there in our room. I asked to be moved to floor #1. But they were full so that was not happening. We were just there for an overnight stay but we were exhausted and just wanted rest. The breakfast buffet was good and plentiful, front desk staff was friendly and overall this is probably a good place to stay but NOT when they are renovating
- EPE PDec 24, 20251.0My sister in-law got bed bugs. Beware.
- JMJeff MaaskeDec 8, 20253.0Stayed 40+ nights in Hilton properties this year. First time at this hotel. Stained chairs. Mold in shower. Shelf next to bed detached from the wall. Water stains on ceilings.
- SGSafa GuirguisNov 22, 20253.0It's ok place for a quick weekend.
- JPJörg PerschNov 20, 20253.0Could need refurbishing. Room make up only on request. Breakfast ok, but no china, plastic cutlery, paper mugs and plates, no environmental consciousness.
Frequently Asked Questions About Hampton Inn & Suites Detroit/Sterling Heights
What is the check-in and check-out time at Hampton Inn & Suites Detroit/Sterling Heights?
Check-in time is 3:00 PM and check-out time is 12:00 PM.
Does Hampton Inn & Suites Detroit/Sterling Heights allow pets?
Yes, both cats and dogs are welcome at the hotel.
Is breakfast included during the stay at this hotel?
Yes, a buffet breakfast is available for free for guests.
Does the hotel offer free Wi-Fi and where is it accessible?
Yes, free Wi-Fi is available in public areas along with public internet terminals for guest use.
Are there any fitness facilities available at Hampton Inn & Suites Detroit/Sterling Heights?
Yes, the hotel features a free fitness center equipped with elliptical machines and treadmills.
Is parking available at the hotel?
Yes, self-parking is available for free for guests.
What accessibility features does this hotel provide?
The hotel offers accessible parking, an accessible elevator, and is mobility accessible.
Are there any nearby restaurants where guests can dine outside the hotel?
Guests can enjoy dining at nearby restaurants such as Culver's for American fast food, Taco Bell for Mexican cuisine, and Jimmy John's for sandwiches. Starbucks is also nearby for coffee and light refreshments.
What nearby facilities are available for business or storage needs?
Nearby, guests can access Shurgard Storage Center and Public Storage for storage needs. Comcast corporate office and Southeast Michigan Construction Academy are also in the vicinity.
What attractions or points of interest are near Hampton Inn & Suites Detroit/Sterling Heights for guests to visit?
Guests may consider visiting nearby senior living communities such as American House Senior Living Communities and Sterling Woods, or relax and enjoy convenience shopping at Meijer supermarket or visit the nearby Starbucks and Jimmy John's for casual dining.