Business Details
About
Hotel
The Hampton Inn & Suites Detroit/Sterling Heights, MI hotel in Michigan will make your stay a positive and memorable experience whether your visit is for business or leisure, a night or a week.
Location
Hampton Inn & Suites Detroit/Sterling Heights
36400 Van Dyke Avenue, Sterling Heights, MI
48312, United States
Hours
Reviews
3.7
771 reviews
5 stars
321
4 stars
180
3 stars
76
2 stars
69
1 star
125
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous reviews highlighted dirty rooms, mold, and maintenance problems, including bed bugs and unclean bathrooms.
Staff Friendliness
While some guests praised the friendly and helpful staff, others reported rude and unprofessional behavior from management.
Breakfast Quality
Many customers found the breakfast options lacking in quality and variety, with complaints about food being cold or poorly prepared.
Room Condition
Several reviews mentioned outdated and poorly maintained rooms, with issues like broken fixtures and unpleasant odors.
Customer Service
A significant number of guests expressed dissatisfaction with customer service, citing rude interactions and unresolved complaints.
- SGSafa Guirguis2 days ago3.0It's ok place for a quick weekend.
- JPJörg Persch4 days ago3.0Could need refurbishing. Room make up only on request. Breakfast ok, but no china, plastic cutlery, paper mugs and plates, no environmental consciousness.
- AQAhmed AL QASSBNov 16, 20255.0فندق هادئ وجميل ويصلح للعوائل
- DBDoug BadenOct 16, 20255.0I've chosen this as my weekly hotel while on an extended consulting engagement in Detroit.
- ASajinkya sSep 17, 20255.0Hilton
Frequently Asked Questions About Hampton Inn & Suites Detroit/Sterling Heights
What is the check-in and check-out time at Hampton Inn & Suites Detroit/Sterling Heights?
Check-in time is 3:00 PM and check-out time is 12:00 PM.
Does Hampton Inn & Suites Detroit/Sterling Heights allow pets?
Yes, both cats and dogs are welcome at the hotel.
Is breakfast included during the stay at this hotel?
Yes, a buffet breakfast is available for free for guests.
Does the hotel offer free Wi-Fi and where is it accessible?
Yes, free Wi-Fi is available in public areas along with public internet terminals for guest use.
Are there any fitness facilities available at Hampton Inn & Suites Detroit/Sterling Heights?
Yes, the hotel features a free fitness center equipped with elliptical machines and treadmills.
Is parking available at the hotel?
Yes, self-parking is available for free for guests.
What accessibility features does this hotel provide?
The hotel offers accessible parking, an accessible elevator, and is mobility accessible.
Are there any nearby restaurants where guests can dine outside the hotel?
Guests can enjoy dining at nearby restaurants such as Culver's for American fast food, Taco Bell for Mexican cuisine, and Jimmy John's for sandwiches. Starbucks is also nearby for coffee and light refreshments.
What nearby facilities are available for business or storage needs?
Nearby, guests can access Shurgard Storage Center and Public Storage for storage needs. Comcast corporate office and Southeast Michigan Construction Academy are also in the vicinity.
What attractions or points of interest are near Hampton Inn & Suites Detroit/Sterling Heights for guests to visit?
Guests may consider visiting nearby senior living communities such as American House Senior Living Communities and Sterling Woods, or relax and enjoy convenience shopping at Meijer supermarket or visit the nearby Starbucks and Jimmy John's for casual dining.