Brand Certified
Holiday Inn Express & Suites Southgate - Detroit Area by IHG
4.2(613 reviews)
Certified by Holiday Inn Express & Suites Southgate - Detroit Area by IHG • Mar 01, 2026
Business Details
13333 Heritage Center Dr., Southgate, MI
48195, United States
Certified by Holiday Inn Express & Suites Southgate - Detroit Area by IHG • Mar 01, 2026
(734) 324-5800
Certified by Holiday Inn Express & Suites Southgate - Detroit Area by IHG • Mar 01, 2026
https://www.ihg.com/holidayinnexpress/hotels/us/en/southgate/dttnl/hoteldetail
Certified by Holiday Inn Express & Suites Southgate - Detroit Area by IHG • Mar 01, 2026
About
Certified by Holiday Inn Express & Suites Southgate - Detroit Area by IHG • Mar 01, 2026
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Location
Certified by Holiday Inn Express & Suites Southgate - Detroit Area by IHG • Mar 01, 2026
Holiday Inn Express & Suites Southgate - Detroit Area by IHG
13333 Heritage Center Dr., Southgate, MI
48195, United States
Hours
Certified by Holiday Inn Express & Suites Southgate - Detroit Area by IHG • Mar 01, 2026
Reviews
4.2
613 reviews
5 stars
367
4 stars
128
3 stars
51
2 stars
23
1 star
44
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many customers praised the staff for their friendliness, helpfulness, and exceptional service, particularly highlighting individuals like Brittany and Alexis.
Cleanliness
The hotel received positive feedback for its cleanliness, with many guests noting that their rooms and common areas were well-maintained.
Breakfast Quality
Guests enjoyed the breakfast offerings, although there were some complaints about specific items being unavailable or not warm enough.
Room Comfort
Overall, guests found the rooms to be comfortable and spacious, though some mentioned issues with specific amenities like pillows and noise.
Management Issues
A few reviews pointed out problems with management and customer service, particularly regarding billing disputes and staff attitudes.
- KHK HFeb 16, 20265.0Very nice, clean, quiet, staff very courteous.
- ASAireyanna SattlerFeb 7, 20265.0Was recommended here by accident, but it was still my best experience with service so far! (Brittany or Melanie) at the desk was very kind, we had to give her a duck for her collection as thanks. The lady working the breakfast lounge was nice as well! (Blondish(?) hair and glasses) She was very quick with restocks, helpful with finding items, plus it just tasted good!
- JSJohn SnowJan 31, 20265.0I had such a great time at this hotel ! The check in lady Brittany was beyond wonderful. She made me feel so welcome and like i was at home. She is the only reason i would return to this hotel ! Keep up the great work.
- RSRhonda ShermanJan 20, 20265.0Brittany was very helpful in understanding my needs and expectations and coordinating my plans for my stay. The company is lucky to have someone who is knowledgeable, patient and willing to go above and beyond.
- RPRay PetrolinoJan 19, 20265.0Efficient, courteous (genuine), professional staff. Comfortable quarters. Delicious, hot, free breakfasts. I'll definitely be staying here again.
Frequently Asked Questions About Holiday Inn Express & Suites Southgate - Detroit Area by IHG
What time is check-in and check-out at the hotel?
Check-in at the Holiday Inn Express & Suites Southgate - Detroit Area begins at 3:00 PM. This allows housekeeping ample time to prepare rooms for new guests. Check-out is at 11:00 AM, giving guests plenty of time to pack up and leave before starting their day. Early check-in or late check-out may be available upon request, subject to availability.
Does the hotel offer free breakfast?
Yes, the hotel provides a complimentary Express Start™ breakfast for all guests. Breakfast includes a variety of both hot and cold options, such as scrambled eggs, bacon or sausage, fresh fruit, yogurt, cereals, pastries, and our signature cinnamon rolls. There are also coffee, tea, and juice options to get your day started.
Does Holiday Inn Express & Suites Southgate – Detroit Area have a Fitness Center?
Yes, Holiday Inn Express & Suites Southgate – Detroit Area offers daily access to our fully equipped Fitness Center from 5:30 AM to 11:00 PM.
Does Holiday Inn Express & Suites Southgate – Detroit Area have a pool?
Yes, Holiday Inn Express & Suites Southgate – Detroit Area offers daily access to our heated indoor pool from 6:00 AM to 11:00 PM.
Is parking available at the hotel?
Yes, the hotel provides complimentary on-site parking for all guests. Whether you’re staying for a few nights or just passing through, you’ll have access to convenient parking without additional fees. The parking lot is spacious and can accommodate vehicles of various sizes.
Does Holiday Inn Express & Suites Southgate – Detroit Area have EV chargers?
No, Holiday Inn Express & Suites Southgate – Detroit Area does not offer access to EV Charging Stations.
Are the rooms and bathrooms at Holiday Inn Express & Suites Southgate – Detroit Area ADA-compliant?
Yes, Holiday Inn Express & Suites Southgate – Detroit Area offers guest rooms and bathrooms equipped with ADA-compliant accommodations.
Which airport is closest to Holiday Inn Express & Suites Southgate – Detroit Area?
Holiday Inn Express & Suites Southgate – Detroit Area offers proximity to Detroit Wayne County Metro Airport (DTW).
What are the check-in and check-out times at Holiday Inn Express & Suites Southgate - Detroit Area?
Check-in is from 3:00 PM and check-out is at 11:00 AM at Holiday Inn Express & Suites Southgate - Detroit Area.
Is free breakfast included with my stay?
Yes, a complimentary Express Start™ breakfast buffet is available to all guests.
Does the hotel have fitness facilities?
Yes, there is a free Fitness Center available to guests during their stay.
Are pets allowed at Holiday Inn Express & Suites Southgate?
No, pets including cats and dogs are not allowed at this hotel.
Is there an airport shuttle service available?
Yes, the hotel offers a free airport shuttle service to Detroit Wayne County Metro Airport (DTW).
Does the hotel provide free parking for guests?
Yes, complimentary on-site parking is available for all guests.
What COVID-19 cleaning and safety protocols are in place?
The hotel uses commercial-grade disinfectants, enhances cleaning in guest rooms and common areas, arranges common areas for physical distancing, and staff are trained in cleaning and hand washing procedures while wearing protective equipment.
How can nearby attractions be part of my visit to Holiday Inn Express & Suites Southgate?
You can enjoy local spots like Southgate YMCA Splash Water Park for family fun, Charlie's Chop House for American dining nearby, and relax at Lounge 37 which is close for drinks and dining after your day.
Are there convenient transportation options around the hotel?
Besides the free airport shuttle, a local shuttle is available making it easy to access surrounding areas and points of interest like Wyndham Garden Southgate hotel and Yoga with Diane Fidler and friends studio.
What amenities are available for business and event needs?
The hotel offers a business center and one meeting room suitable for conferences or events, making it convenient for business travelers and organizers.
Brand Certified Facts from Holiday Inn Express & Suites Southgate - Detroit Area by IHG
Holiday Inn Express & Suites Southgate - Detroit Area by IHG partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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