Business Details
About
Hotel
Conveniently located off I-696 on Northwestern Highway, we are just 23 miles from Detroit Metro Airport (DTW) and a 16-minute drive from downtown Detroit. Detroit Zoo is seven miles away and Ford Field is only a 20-minute drive. Breakfast and WiFi are included in your stay as well as access to our meeting rooms, fitness center, indoor heated pool and outdoor patio and grill.
Location
Hampton Inn by Hilton Detroit Southfield
26080 Northwestern Highway, Southfield, MI
48076, United States
Hours
Reviews
4.4
179 reviews
5 stars
128
4 stars
23
3 stars
10
2 stars
6
1 star
12
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many guests praised the hotel for its cleanliness, noting that rooms and common areas were well-maintained.
Customer Service
The staff received mixed reviews; while some guests highlighted exceptional service from individuals like Allan and Saleem, others reported rude behavior and unhelpful responses from front desk staff.
Breakfast Quality
The breakfast was frequently mentioned as a highlight, with many guests enjoying the variety and quality of the food offered.
Room Issues
Several guests reported issues with room conditions, including malfunctioning air conditioning, cleanliness concerns, and noise disturbances from other guests.
Safety and Security
Guests felt safe due to visible security presence and well-lit parking areas, contributing to a positive overall experience.
- BTBrandon TilleyNov 10, 20251.0I got an extremely late check in for my fiancé while I was out of town, she had a horrible experience that made her feel very unsafe and they offered nothing to make up for it. I paid for a room over the phone just after midnight November 10th for her. The stay would have been from the 9th to the 10th but since it was so late she technically arrived on the 10th. This hotel is near blue pearl animal hospital and had good reviews that’s why I chose it, I wish I wouldn’t have. Our dog was having issues late at night so she had to drive several hours across state to get our puppy to the hospital. She didn’t end up getting to the hotel till around 4:30am, I paid full price for the room which isn’t the issue. The issue is that after she checked in from 6am to 10am her door was banged on extremely loud 4 times. The first time she called me, the second time she asked what they wanted and they said the person in this room checked out at 5am and no one should be there. She had to explain to them that she got in extremely late and has had very little sleep and check out is comin quick. She asked them to please just let her sleep, they didn’t, This happened two more times to the point she checked out because she was extremely tired and didn’t feel safe anymore and that’s what she told the people at the front desk. They offered nothing to make up for it. I can’t believe this is how you guys treat your loyal customers I’m a rewards member and I don’t think I will be staying at any of your guys facilities again after this. Now my finance is driving across state half asleep because she didn’t feel safe at your facility. I feel horrible for even putting her in such a bad situation. Shame on you guys.
- BCBrandon ClarkOct 24, 20255.0Nice, clean hotel. Here for a hockey tournament.
- KWKatie WilliamsonOct 24, 20255.0I got in after dark. I needed to charge my car with the hotel’s complimentary charging station. My car is new and I was unfamiliar. The front desk clerk took the time to come out and try to help me get it working. Also, In the time I was out there, I saw a security vehicle drive by numerous times. Being in an unfamiliar place, in the dark, in the rear parking of the building, I felt safe and the service was excellent.
- AKAshish KOct 21, 20253.0I stayed here for a business trip for 5 days. The inital cleanliness was great, but they didn't provide a good room service even after asking for a cleaning service on the 2nd day. After spending so much per night I would at least expect the towels and bathroom essentials are replaced once in two days.
- JFJames FailsOct 19, 20251.0Rooms are clean and staff have been decent but ac units after having to move to two rooms didn’t work and staff knew of the rooms having issues but still put us in the rooms; manager needs to call us to resolve the billing because we checkout today! Front desk has offered less than acceptable accommodation for this problem
Frequently Asked Questions About Hampton Inn by Hilton Detroit Southfield
What are the check-in and check-out times at Hampton Inn by Hilton Detroit Southfield?
Check-in is at 3:00 PM and check-out is at 11:00 AM.
Is breakfast included during the stay at the hotel?
Yes, a complimentary buffet breakfast is available for guests.
Does the hotel offer free WiFi to guests?
Yes, free WiFi is available in public areas including a public internet terminal.
Are pets allowed at Hampton Inn by Hilton Detroit Southfield?
Yes, both cats and dogs are welcome at the hotel.
What accessibility features does the hotel provide?
The hotel is mobility accessible and provides accessible parking and elevators.
Are parking options available at the hotel?
Yes, self-parking is available for guests and the hotel has electric charging stations.
Does the Hampton Inn by Hilton Detroit Southfield have an indoor pool and fitness center?
Yes, there is one indoor heated pool and a complimentary fitness center with equipment including treadmills and ellipticals.
Is the hotel located near the Detroit Zoo and Ford Field?
Yes, the Detroit Zoo is approximately 7 miles away and Ford Field is about a 20-minute drive from the hotel.
Are there dining options close to the hotel?
Morton's The Steakhouse is a nearby steakhouse where guests can enjoy dining.
What nearby attractions can guests visit before or after their stay?
Guests can visit Red Pole Park for outdoor activities and explore other local businesses like Pearls Event Center and the Detroit Zoo nearby.