Hampton Inn by Hilton Detroit Southfield

Reviews

• SH

  Steve H

  2 days ago
  5.0
  First time staying here, the staff was very pleasant. Shout out to Allan in the morning, he was kind enough to extend me a little bit of extra time before my next event. So I appreciate that greatly as a customer. Room was clean, quiet, and comfortable. I will be back.
• CJ

  Courey Jimenez

  Dec 18, 2025
  5.0
  I loved everything about my stay from the moment I walked in. Service was great, the room/facility was clean, breakfast smelled amazing. I had a king size and the bed was comfortable and bathrooms were clean. I didn’t make it to the pool or gym but I plan to next time I visit. The hotel is located in a quiet spot too, I have literally no complaints. Will be booking again.
• BT

  Brandon Tilley

  Nov 10, 2025
  1.0
  I got an extremely late check in for my fiancé while I was out of town, she had a horrible experience that made her feel very unsafe and they offered nothing to make up for it. I paid for a room over the phone just after midnight November 10th for her. The stay would have been from the 9th to the 10th but since it was so late she technically arrived on the 10th. This hotel is near blue pearl animal hospital and had good reviews that’s why I chose it, I wish I wouldn’t have. Our dog was having issues late at night so she had to drive several hours across state to get our puppy to the hospital. She didn’t end up getting to the hotel till around 4:30am, I paid full price for the room which isn’t the issue. The issue is that after she checked in from 6am to 10am her door was banged on extremely loud 4 times. The first time she called me, the second time she asked what they wanted and they said the person in this room checked out at 5am and no one should be there. She had to explain to them that she got in extremely late and has had very little sleep and check out is comin quick. She asked them to please just let her sleep, they didn’t, This happened two more times to the point she checked out because she was extremely tired and didn’t feel safe anymore and that’s what she told the people at the front desk. They offered nothing to make up for it. I can’t believe this is how you guys treat your loyal customers I’m a rewards member and I don’t think I will be staying at any of your guys facilities again after this. Now my finance is driving across state half asleep because she didn’t feel safe at your facility. I feel horrible for even putting her in such a bad situation. Shame on you guys.
• KW

  Katie Williamson

  Oct 24, 2025
  5.0
  I got in after dark. I needed to charge my car with the hotel’s complimentary charging station. My car is new and I was unfamiliar. The front desk clerk took the time to come out and try to help me get it working. Also, In the time I was out there, I saw a security vehicle drive by numerous times. Being in an unfamiliar place, in the dark, in the rear parking of the building, I felt safe and the service was excellent.
• MI

  Mostly Insane

  Oct 21, 2025
  3.0
  I stayed here for a business trip for 5 days. The inital cleanliness was great, but they didn't provide a good room service even after asking for a cleaning service on the 2nd day. After spending so much per night I would at least expect the towels and bathroom essentials are replaced once in two days.

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