Certified by Holiday Inn Express South Haven by IHG • Mar 01, 2026
HotelConference CenterBusiness Meeting LocationsHoliday Inn Express
Welcome to the newly built Holiday Inn Express South Haven. Whether business, family, or vacation brings you to South Haven, staying with us ensures a great visit in a prime location. Our beautiful modern hotel is located two miles from the shores of Lake Michigan and conveniently off I-196.
Our hotel features comfortable spacious rooms and suites that include microwaves, refrigerators, and black out shades. Our comfortable amenities and friendly service make us the perfect choice for all travelers. An indoor pool offers year-round swimming. Relax and unwind in the evening on our outdoor patio with fire pit. Enjoy our Fitness Center, complimentary Wi-Fi, 24-hour Business Center and 100% smoke-free hotel.
Join us each morning for our complimentary Express Start Breakfast Bar featuring a variety of hot and cold options. Also enjoy the gorgeous sunsets, numerous wineries offering tours and tastings, beautiful South Haven beaches, South Haven Lighthouse, Kal Haven Trail, Van Buren State Park, Gingerman Raceway, Maritime Museum and much more!
Location
Certified by Holiday Inn Express South Haven by IHG • Mar 01, 2026
Certified by Holiday Inn Express South Haven by IHG • Mar 01, 2026
Reviews
4.5
219 reviews
5 stars
159
4 stars
32
3 stars
11
2 stars2
1 star
15
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Most guests praised the hotel for its cleanliness, noting that rooms and common areas were well-maintained.
Service Quality
Customer service received mixed reviews; while many highlighted friendly and helpful staff, some reported unprofessional behavior and issues with management.
Breakfast Experience
The breakfast offerings were generally well-received, but there were complaints about food shortages and early closing times.
Room Comfort
Guests appreciated the comfort of the beds and the spaciousness of the rooms, although some experienced issues with temperature control and noise.
Location
The hotel is conveniently located near downtown South Haven and the beach, making it a favorable choice for travelers.
TT
T
6 days ago
4.0
Lady working tonight 2/25 was cold and short. Avoided eye contact. Made me feel uncomfortable. Just rude and not hospitable. Makes me not want to come back. Worked all day and felt like I was coming home to a miserable woman that I had no choice but to deal with and be nice to so I could get some rest
NH
Nancy Hall
Feb 24, 2026
5.0
Loved it!
DT
Derreck Turner
Jan 31, 2026
5.0
Had a mini mix up with the way I wanted to do my payment since I booked on the app the guest service rep asked the manager for assistance and she came over and resolved the issue and was very nice I will always stay at this location whenever I’m in South Haven again thank you very much for the EXCELLENT SERVICE and the sour patch kids lol
MS
michael sibrava
Jan 19, 2026
5.0
Got stuck in storm comming home life savor
JJ
Jamie
Jan 1, 2026
3.0
Room was clean. Front desk service was pleasant. We stayed NYE and the pool was closed the next morning for maintenance. It was myself and 3 children. This was a really poor choice of day and time due to the number of families staying for the holiday. Why would you close a pool on a holiday? One family had an accident at the pool and asked me if I had any bandaids. The front desk did not have any.
I opened the first aid kit in the pool and there were two empty boxes sitting in it- and you guessed it, no bandaids. We came down for breakfast at 9am (ended at 9:30am) and the majority of the food was gone. Nothing was refilled the entire time we were there and people ended up just leaving when there was no food left. We stay at hotels across the country quite frequently and have never had this happen before. We left hungry.
Frequently Asked Questions About Holiday Inn Express South Haven by IHG
What are the check-in and check-out times at Holiday Inn Express South Haven?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Does the hotel provide free breakfast for guests?
Yes, Holiday Inn Express South Haven offers a complimentary Express Start Breakfast Bar with a variety of hot and cold options.
Is Wi-Fi available at the Holiday Inn Express South Haven?
Yes, free Wi-Fi is available in public areas throughout the hotel.
Are pets allowed at Holiday Inn Express South Haven?
No, pets including cats and dogs are not allowed at this hotel.
Does Holiday Inn Express South Haven offer accessibility features?
Yes, the hotel provides accessible parking and is mobility accessible, with elevator access as well.
What amenities does the hotel have for fitness and relaxation?
The hotel features a free fitness center, an indoor pool, and a hot tub for guests to enjoy.
Can guests use digital keys and contactless check-in/out at the hotel?
Yes, digital guest room keys are available along with contactless check-in and check-out options.
Are there nearby dining options close to Holiday Inn Express South Haven?
Yes, near the hotel you can find Culver's, a fast food and American restaurant that offers casual dining options.
What local attractions can guests visit near the hotel?
Guests can enjoy beautiful South Haven beaches, the South Haven Lighthouse, Kal Haven Trail, Van Buren State Park, Gingerman Raceway, and the Maritime Museum, all popular nearby attractions.
Are there convenient shopping and banking services near the hotel?
Yes, nearby are Rent-A-Center for furniture rental, Dollar General for general shopping needs, and Honor Credit Union for banking services.
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Certified March 01, 2026Yext Knowledge Graph
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