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Holiday Inn Express South Haven by IHG

4.5
(219 reviews)

Business Details

72095 Cr 388, South Haven, MI
49090, United States
(269) 639-0303
https://www.ihg.com/holidayinnexpress/hotels/us/en/south-haven/behsh/hoteldetail

About

HotelConference CenterBusiness Meeting LocationsHoliday Inn Express
Welcome to the newly built Holiday Inn Express South Haven. Whether business, family, or vacation brings you to South Haven, staying with us ensures a great visit in a prime location. Our beautiful modern hotel is located two miles from the shores of Lake Michigan and conveniently off I-196. Our hotel features comfortable spacious rooms and suites that include microwaves, refrigerators, and black out shades. Our comfortable amenities and friendly service make us the perfect choice for all travelers. An indoor pool offers year-round swimming. Relax and unwind in the evening on our outdoor patio with fire pit. Enjoy our Fitness Center, complimentary Wi-Fi, 24-hour Business Center and 100% smoke-free hotel. Join us each morning for our complimentary Express Start Breakfast Bar featuring a variety of hot and cold options. Also enjoy the gorgeous sunsets, numerous wineries offering tours and tastings, beautiful South Haven beaches, South Haven Lighthouse, Kal Haven Trail, Van Buren State Park, Gingerman Raceway, Maritime Museum and much more!

Location

Holiday Inn Express South Haven by IHG
72095 Cr 388, South Haven, MI
49090, United States

Hours

Reviews

4.5
219 reviews
5 stars
159
4 stars
32
3 stars
11
2 stars
2
1 star
15

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Most guests praised the hotel for its cleanliness, noting that rooms and common areas were well-maintained.

Service Quality

Customer service received mixed reviews; while many highlighted friendly and helpful staff, some reported unprofessional behavior and issues with management.

Breakfast Experience

The breakfast offerings were generally well-received, but there were complaints about food shortages and early closing times.

Room Comfort

Guests appreciated the comfort of the beds and the spaciousness of the rooms, although some experienced issues with temperature control and noise.

Location

The hotel is conveniently located near downtown South Haven and the beach, making it a favorable choice for travelers.
  • TT
    T
    6 days ago
    4.0
    Lady working tonight 2/25 was cold and short. Avoided eye contact. Made me feel uncomfortable. Just rude and not hospitable. Makes me not want to come back. Worked all day and felt like I was coming home to a miserable woman that I had no choice but to deal with and be nice to so I could get some rest
  • NH
    Nancy Hall
    Feb 24, 2026
    5.0
    Loved it!
  • DT
    Derreck Turner
    Jan 31, 2026
    5.0
    Had a mini mix up with the way I wanted to do my payment since I booked on the app the guest service rep asked the manager for assistance and she came over and resolved the issue and was very nice I will always stay at this location whenever I’m in South Haven again thank you very much for the EXCELLENT SERVICE and the sour patch kids lol
  • MS
    michael sibrava
    Jan 19, 2026
    5.0
    Got stuck in storm comming home life savor
  • JJ
    Jamie
    Jan 1, 2026
    3.0
    Room was clean. Front desk service was pleasant. We stayed NYE and the pool was closed the next morning for maintenance. It was myself and 3 children. This was a really poor choice of day and time due to the number of families staying for the holiday. Why would you close a pool on a holiday? One family had an accident at the pool and asked me if I had any bandaids. The front desk did not have any. I opened the first aid kit in the pool and there were two empty boxes sitting in it- and you guessed it, no bandaids. We came down for breakfast at 9am (ended at 9:30am) and the majority of the food was gone. Nothing was refilled the entire time we were there and people ended up just leaving when there was no food left. We stay at hotels across the country quite frequently and have never had this happen before. We left hungry.

Frequently Asked Questions About Holiday Inn Express South Haven by IHG

What are the check-in and check-out times at Holiday Inn Express South Haven?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM.

Does the hotel provide free breakfast for guests?

Yes, Holiday Inn Express South Haven offers a complimentary Express Start Breakfast Bar with a variety of hot and cold options.

Brand Certified Facts from Holiday Inn Express South Haven by IHG

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