Holiday Inn Express South Haven by IHG

4.4
215 reviews
Hotel Exterior

About

HotelConference CenterBusiness Meeting LocationsHoliday Inn Express
Welcome to the newly built Holiday Inn Express South Haven. Whether business, family, or vacation brings you to South Haven, staying with us ensures a great visit in a prime location. Our beautiful modern hotel is located two miles from the shores of Lake Michigan and conveniently off I-196. Our hotel features comfortable spacious rooms and suites that include microwaves, refrigerators, and black out shades. Our comfortable amenities and friendly service make us the perfect choice for all travelers. An indoor pool offers year-round swimming. Relax and unwind in the evening on our outdoor patio with fire pit. Enjoy our Fitness Center, complimentary Wi-Fi, 24-hour Business Center and 100% smoke-free hotel. Join us each morning for our complimentary Express Start Breakfast Bar featuring a variety of hot and cold options. Also enjoy the gorgeous sunsets, numerous wineries offering tours and tastings, beautiful South Haven beaches, South Haven Lighthouse, Kal Haven Trail, Van Buren State Park, Gingerman Raceway, Maritime Museum and much more!

Location

Holiday Inn Express South Haven by IHG
72095 Cr 388, South Haven, MI
49090, United States

Hours

Reviews

4.4
215 reviews
5 stars
156
4 stars
31
3 stars
11
2 stars
2
1 star
15

What are people saying?

AI-generated from recent customer reviews

Cleanliness

The hotel is consistently praised for its clean rooms and well-maintained facilities.

Staff Service

Many reviews highlight friendly and helpful staff, although there are some reports of inconsistent service.

Breakfast Quality

The breakfast offerings receive mixed reviews, with some guests enjoying the variety while others note that food items were not replenished.

Noise Issues

Several guests reported noise disturbances from other guests, particularly during busy times.

Location

The hotel is conveniently located near downtown and the beach, making it a favorable choice for travelers.
  • PL
    Peter Lyngstad
    Jan 1, 2026
    4.0
    Quiet, clean rooms, spacious and comfortable bed. Service could improve or be more consistent between shifts
  • JJ
    Jamie
    Jan 1, 2026
    3.0
    Room was clean. Front desk service was pleasant. We stayed NYE and the pool was closed the next morning for maintenance. It was myself and 3 children. This was a really poor choice of day and time due to the number of families staying for the holiday. Why would you close a pool on a holiday? One family had an accident at the pool and asked me if I had any bandaids. The front desk did not have any. I opened the first aid kit in the pool and there were two empty boxes sitting in it- and you guessed it, no bandaids. We came down for breakfast at 9am (ended at 9:30am) and the majority of the food was gone. Nothing was refilled the entire time we were there and people ended up just leaving when there was no food left. We stay at hotels across the country quite frequently and have never had this happen before. We left hungry.
  • MR
    Melissa Rollosson
    Dec 24, 2025
    4.0
    This is a fairly decent property for this level of hotel. Here during holidays so it is very quiet with very few lodgers. The staff is very friendly, the rooms are clean and quiet. Breakfast is the usual complimentary hotel breakfast, coffee is available 24/7. We did not take advantage of the pool, nor did we use the fitness center (treadmill, free weights, stationary bike, elliptical). Surprisingly we returned after our first day out and about to fresh towels. They didn't make the bed - which was fine with us.
  • TK
    Trent Kendrick
    Oct 28, 2025
    1.0
    Couldn’t get the room warm. Was Icy cold all night.
  • TC
    Taylor Childers
    Oct 15, 2025
    5.0
    Clean rooms, helpful staff at an affordable price.

Frequently Asked Questions About Holiday Inn Express South Haven by IHG

What are the check-in and check-out times at Holiday Inn Express South Haven?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM.

Does the hotel provide free breakfast for guests?

Yes, Holiday Inn Express South Haven offers a complimentary Express Start Breakfast Bar with a variety of hot and cold options.