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Hampton Inn South Haven

3.9
(560 reviews)

Business Details

04299 Cecilia Drive, South Haven, MI
49090, United States
(269) 639-8550
https://www.hilton.com/en/hotels/svnmihx-hampton-south-haven/

About

HotelHampton Inn
The Hampton Inn South Haven hotel in Michigan is located off I-196 Exit (north or south) Exit 20 (Phoenix Road) near beautiful Lake Michigan. The Hampton Inn hotel is one mile from downtown and five miles from South Haven Airport. South Haven, Michigan area attractions include antique shops, The Fun Park, South Haven Lighthouse, and Van Buren State Park. Enjoy dining options around South Haven, Michigan including McDonald's, Taco Bell, the Black River Inn, and Clementines. The Michigan Hampton Inn South Haven feature 62 rooms, including some with whirlpool, as well as 24-hour coffee service in the lobby, EV Charging, an indoor pool, spa, and exercise facility, and meeting facilities. The Hampton Inn South Haven amenities include deluxe free hot breakfast buffet, local calls, USA Today, in-room movies, coffeemaker, iron, hair dryer, computer data port phones and TV with cable, and WiFi. Guest laundromat, meeting/banquet facilities, audio visual equipment and rollaway beds are available for a nominal fee. We love having you here at the Hampton Inn South Haven hotel in Michigan.

Location

Hampton Inn South Haven
04299 Cecilia Drive, South Haven, MI
49090, United States

Hours

Reviews

3.9
560 reviews
5 stars
263
4 stars
146
3 stars
64
2 stars
31
1 star
56

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Numerous reviews highlighted dirty rooms, including reports of bed bugs, mold, and unclean bedding.

Staff Performance

While many customers praised the friendly and helpful staff, there were also complaints about management's responsiveness to issues.

Renovation Concerns

Guests noted ongoing renovations but expressed dissatisfaction with the state of the hotel, indicating that many areas still needed significant improvement.

Breakfast Quality

The breakfast offerings received positive feedback, with many guests enjoying the variety and quality of food provided.

Location and Amenities

The hotel is conveniently located near attractions, but some guests reported issues with amenities like the elevator and pool.
  • KH
    Ken Hulverson
    2 days ago
    1.0
    Horrible experience. Staff unfriendly and rude. No working elevator. Didn’t get asked for ID at check in. Could not control our own heat in room and thermostat was broke. No explanation. Breakfast was nasty and staff again, rude! Got harassed about check out while we were using the hot tub. Never had such a terrible experience. We checked out by 1130 and they deactivated our card. Hotel smelled of weed and the remodel? What a joke, tape all over rooms, tub was janky and bed terribly uncomfortable. Should’ve went to a holiday inn at this point!
  • JJ
    jamie
    Feb 8, 2026
    1.0
    Rooms were dirty. Bedding was gross. Dirty bedding. Not clean. Stain all over the carpet. People were smoking weed and they allowed it. Nasty smell.
  • LK
    Lady Kuiper
    Jan 27, 2026
    5.0
    room wasn't that clean but I guess u get what u pay for lol.
  • SE
    Shelly Erwin
    Dec 2, 2025
    1.0
    This place has bed bugs. The sheets were marked up with bed bug spots, but the manager insisted it was from an ink pen in the wash. Do not stay here. Not only do they have bed bugs, they either will not own up to it or they are too dumb to know it. Maintenance said they would need to heat the room then backtracked later at the front desk when discuss a room refund and said he didn’t know what the spots were. I was only given a partial refund of my points for “dirty sheets”
  • DS
    David S
    Oct 27, 2025
    5.0
    They did some upgrades to the hotel and it seems a lot cleaner and very comfortable to stay in. Absolutely love that there was a charging pad to charge your phone and that on the other side of the bed where there was a plug for another charger. These little things really make a difference. There was plenty of towels which really is another nice little extra that I pay attention to. Nothing's more aggravating than running out of clean wash cloths or towels in a hotel room. We love getting two beds in the room cuz we snagged the extra pillows which are comfortable and for some strange reason we always sleep better at this hotel than at home. ....... Say there again .... I really like the fair... Breakfast food was actually better this time with cheese omelettes, roasted potatoes... And kielbasa sausage.... I'm pretty finicky so I won't even touch it if it looks cafeteria style... This was actually very good... ....... A second thumbs up..

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