Business Details
About
HotelHampton Inn
At the Hampton Inn-Detroit/Shelby Township, you'll find exactly what you need. We are a 2010 Lighthouse Award winner. Whether traveling for business or pleasure you'll enjoy all of the extras our spacious rooms and one room Suites have to offer. As our guest, you are welcome to start your day reading a complimentary USA Today while enjoying our On The House hot breakfast or 24-hour coffee and tea service. Other amenities include our indoor pool, 42" HD Flat Panel TV, 24-hour business center, complimentary high-speed internet access and fitness center. In addition, all of our rooms come with a microwave and refrigerator for your convenience. Our Front Desk is staffed 24-hours a day to cater to your every need and is looking forward to seeing you soon!
Location
Hampton Inn Detroit/Utica-Shelby Township
51620 Shelby Parkway, Shelby Township, MI
48315, United States
Hours
Reviews
4.3
1,099 reviews
5 stars
705
4 stars
230
3 stars
70
2 stars
31
1 star
63
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many customers praised the friendly and accommodating staff, particularly highlighting individuals like Greg, Carol, and Mariam for their exceptional service.
Cleanliness
Overall, guests noted that the hotel was clean and well-maintained, although some reviews pointed out issues with housekeeping and specific room cleanliness.
Breakfast Quality
The breakfast received positive feedback for its variety and quality, with many guests enjoying the options available.
Pool and Amenities
While the pool area was appreciated, there were complaints about the hot tub and pool temperature, as well as cleanliness issues in that area.
Management Issues
Several reviews mentioned poor management responses to complaints, particularly regarding customer service and handling of issues during stays.
- ETErica TreppDec 31, 20251.0If I could give this place zero stars I would. I got a room with my daughters (6 and 8) so they could swim and we could have a little girls night. I'm always clean and considerate and never even leave trash behind for housekeeping. 2 days after check out I see on my bank statement a charge from them for $250! I call and they said there was stains on the sheets that go all the way to the mattress and bed was destroyed and accused me of having a party....then refuse to show proof and even hang up on me when I asked to see the pictures because I know it was clean in there when I left....I am beside myself. I'm a single mother, Christmas just ended, bills are due, I can't believe they literally just robbed me. Absolutely disgusted!
- CCCrimson CourtDec 26, 20255.0I can't say enough about how helpful and friendly Greg at the front desk was when I needed some assistance very late in the evening. He went above and beyond to help me. I highly recommend the Hampton Inn Utica/Shelby.
- AWAnthony WilliamsDec 25, 20255.0OMG, the best hotel this year for me! The service, out of this World. Me and my partner both are doing a 30 hours Surveillance Patrol Security Guarding the Walmart Supercenter next door! With all the Stores and gas stations closed today on Christmas morning, we had no place to eat. This hotel welcomed us to come in and have a wonderful breakfast on Christmas Day! Thank you so much Hampton Inn.
- ASAndrew SzafarczykDec 8, 20255.0Very nice newer Hampton Inn. Carol at the front desk went out of her way to accommodate.
- JJJigglesDec 2, 20255.0Very clean nice they just dnt have a jacuzzi I took my son for his 10 birthday he luv it
Frequently Asked Questions About Hampton Inn Detroit/Utica-Shelby Township
What are the check-in and check-out times at Hampton Inn Detroit/Utica-Shelby Township?
Check-in is at 3:00 PM and check-out is at 12:00 PM.
Does the hotel offer free parking for guests?
Yes, free self-parking is available for guests at the hotel.
Are pets allowed at the Hampton Inn Detroit/Utica-Shelby Township?
Yes, both cats and dogs are welcome at the hotel.
Is breakfast available at the hotel, and if so, what type?
A complimentary hot buffet breakfast is available to guests at the hotel.
Does the hotel provide Wi-Fi access and is it free?
Yes, free Wi-Fi is available throughout public areas and there are public internet terminals.
What are some of the fitness amenities at Hampton Inn Detroit/Utica-Shelby Township?
The hotel offers a free fitness center with equipment including elliptical machines and treadmills.
What accessibility features does the hotel provide?
The hotel features accessible parking and accessible elevators to accommodate guests with mobility needs.
Are pets allowed and what types of pets can I bring?
Cats and dogs are both allowed, making the hotel pet-friendly for these animals.
What nearby dining options are available close to the Hampton Inn Detroit/Utica-Shelby Township?
Nearby dining options include Subway for quick sandwiches and Walmart Bakery for fresh baked goods, both convenient for visitors before or after their stay.
Are there any nearby services for printing and shipping near the hotel?
Yes, FedEx Office Print & Ship Center is close by and offers convenient printing and shipping services for hotel guests.
What attractions or services near the hotel might be useful for travelers?
Travelers can access passport and visa services at RushMyPassport in FedEx Office and manage money transfers at Western Union nearby, making travel logistics easier during their stay.