Business Details
About
HotelBest Western
Located in Sault Sainte Marie,MI, the Best Western Sault Ste. Marie is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Best Western Sault Ste. Marie
4335 I-75 BUSINESS SPUR, Sault Sainte Marie, MI
49783, United States
Hours
Reviews
4.3
699 reviews
5 stars
378
4 stars
210
3 stars
63
2 stars
21
1 star
27
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted concerns about cleanliness, including dirty rooms, unemptied trash, and unsanitary conditions in bathrooms.
Staff Performance
Many customers praised the staff for being friendly, helpful, and accommodating, although there were some complaints about rudeness from management.
Room Conditions
Guests reported that rooms were often outdated, with issues such as broken amenities, unpleasant odors, and inadequate maintenance.
Breakfast Quality
The breakfast received positive feedback for its variety and quality, although some guests noted inconsistencies in availability.
Customer Service Problems
Several reviews mentioned poor customer service experiences, particularly regarding booking issues and lack of responsiveness to complaints.
- ODOps DoctorJan 4, 20263.0Best Western. The place where everything is just barely acceptable. Our room was ok, but in need of a refresh. The breakfast was bad. The waffle machines were down and the eggs cold. The coffee was not tasty. Would not stay there again.
- GWGreg WarnerNov 17, 20251.0The rude foul mouthed manager laughed while he told me my reserved "ground floor" was on the 2nd floor at the top of the stairs. The handicap accessible room had been rented to a healthy young person
- MCMelissa ChararaOct 31, 20251.0This hotel is filthy.
- RJR JackOct 19, 20255.0Awesome place to stay
- CICrazy InyaOct 5, 20253.0We’ve been to better Best Westerns. The location was good, but our room wasn’t great. It was clean, but there was a huge crack in the window that was taped shut. The bathroom was very small, the shower has barely any breathing room. One of the outside doors didn’t close, so they were propping it open, giving access to anyone. We didn’t love that, as our room was right at the top of the stairs. The breakfast options were good, we liked the corn beef hash and mini omelettes. No complaints about the staff, they were all very welcoming.
Frequently Asked Questions About Best Western Sault Ste. Marie
Does Best Western Sault Ste. Marie offer free WiFi for guests?
Yes, Best Western Sault Ste. Marie provides free WiFi access to all guests throughout the hotel.
Where is Best Western Sault Ste. Marie located?
It is located at 4335 I-75 Business Spur, Sault Sainte Marie, MI 49783, USA.
What are the operating hours of Best Western Sault Ste. Marie?
Best Western Sault Ste. Marie is open 24 hours a day, 7 days a week.
How can I contact Best Western Sault Ste. Marie by phone?
You can reach them at +1 906-632-2170 for reservations and inquiries.
Is there any special offer currently at Best Western Sault Ste. Marie?
Yes, guests who stay 2 nights can receive a $50 Best Western Gift Card.
What amenities does Best Western Sault Ste. Marie emphasize for a comfortable stay?
The hotel focuses on cleanliness, value, free internet access, and superior customer service to ensure a restful and productive stay.
Which hotel brand does Best Western Sault Ste. Marie belong to?
It is part of the Best Western hotel brand.
Are there other hotels near Best Western Sault Ste. Marie?
Yes, nearby accommodation options include Superior Place, which also provides hotel and motel services.
Is there a retail electronics store near Best Western Sault Ste. Marie?
Yes, RadioShack, an electronics and mobile phone retail store, is located nearby for your convenience.
How can nearby places like Superior Place and RadioShack benefit visitors at Best Western Sault Ste. Marie?
Visitors can explore nearby accommodations like Superior Place for alternative lodging and visit RadioShack to shop for electronics and mobile accessories during their stay.