Business Details
About
HotelBest Western
Located in Saugatuck,MI, the Best Western Plaza Hotel Saugatuck is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Best Western Plaza Hotel Saugatuck
3457 BLUE STAR HWY, Saugatuck, MI
49453, United States
Hours
Reviews
4.0
535 reviews
5 stars
241
4 stars
142
3 stars
79
2 stars
41
1 star
32
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many customers praised the friendly and accommodating staff, highlighting their helpfulness during stays.
Cleanliness
While some guests reported clean rooms, others noted issues with cleanliness in common areas and bathrooms.
Condition of Hotel
Numerous reviews mentioned that the hotel is outdated and in need of renovations, with complaints about old furniture and maintenance issues.
Breakfast Quality
Feedback on breakfast was mixed, with some guests enjoying the variety while others found it lacking in freshness and quality.
Noise Levels
Several guests reported noise issues, particularly from thin walls and loud air conditioning units, affecting their sleep quality.
- WSWill SchwartzJan 1, 20263.0Hotel is outdated but that’s to be expected for the cheaper rates and whoever was working the front desk at ~8am on 1/1/26 was rude. Just know this place isn’t going to exceed expectations by any means.
- RARob Silverman AscherDec 8, 20255.0Had to stop in Saugatuck during a massive snowstorm and the staff was incredibly helpful and kind. Best Western was the ideal spot for me to crash!
- LOLynn Marie OatesOct 22, 20254.0If I could rate this on service alone it is a strong 5 star! I would give the service a 5 star even if it was a much nicer hotel. The rooms were as expected for the price but Peter at the front desk could not have been more accommodating, helpful and friendly! I don't know what Peter gets paid but he deserves a raise!!!
- MLMonique LaBrecqueOct 18, 20255.0Room was perfectly clean and the staff was very friendly. There only complaint is the coffee in the morning was really watery but outside of that, I think this is a great hotel and would stay here again!
- GRgary rasmussenOct 17, 20255.0this Best Western fits all my needs
Frequently Asked Questions About Best Western Plaza Hotel Saugatuck
Does Best Western Plaza Hotel Saugatuck provide free breakfast?
Yes, the hotel offers free breakfast to its guests.
Is there a fitness center available at Best Western Plaza Hotel Saugatuck?
Yes, guests have access to a fitness center at the hotel.
Is the Best Western Plaza Hotel Saugatuck a smoke-free property?
Yes, the hotel is a smoke-free property.
Is Wi-Fi available for free at the Best Western Plaza Hotel Saugatuck?
Yes, the hotel provides complimentary Wi-Fi for all guests.
What are the operating hours of the Best Western Plaza Hotel Saugatuck?
The hotel operates 24 hours every day of the week, providing continuous service.
Where is the Best Western Plaza Hotel Saugatuck located?
The hotel is located at 3457 Blue Star Hwy, Saugatuck, MI 49453, United States.
What special offer is available for guests at Best Western Plaza Hotel Saugatuck?
Guests who stay 2 nights receive a $50 Best Western Gift Card.
How can nearby places like Hour Hands Clock Repair be useful for guests?
Guests can visit Hour Hands Clock Repair, an appliance and computer repair service with an art gallery, for any repair needs or to enjoy local art.
What nearby public services are close to Best Western Plaza Hotel Saugatuck?
Michigan State Police Department is located nearby, providing law enforcement and public safety services.
Are there other hotels near Best Western Plaza Hotel Saugatuck to consider?
The surrounding area includes multiple accommodations with similar services, enhancing guest choice, though Best Western Plaza Hotel Saugatuck is a notable option.