Business Details
About
Hotel
Located in Saugatuck,MI, the Best Western Plaza Hotel Saugatuck is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Best Western Plaza Hotel Saugatuck
3457 BLUE STAR HWY, Saugatuck, MI
49453, United States
Hours
Reviews
4.0
533 reviews
5 stars
240
4 stars
142
3 stars
78
2 stars
41
1 star
32
What are people saying?
AI-generated from recent customer reviews
Service
Many customers praised the friendly and accommodating staff, particularly highlighting individual employees for their exceptional service.
Cleanliness
Feedback on cleanliness was mixed; while some guests reported clean rooms and well-maintained facilities, others noted issues with dirt, bugs, and unclean common areas.
Condition
Several reviews mentioned that the hotel is outdated and in need of renovations, with complaints about worn furniture, carpets, and general maintenance.
Breakfast
The breakfast offerings received varied reviews, with some guests enjoying the selection while others found it lacking in quality and freshness.
Noise Levels
Multiple guests reported issues with noise, citing thin walls and disturbances from other guests as a significant drawback.
- LOLynn Marie OatesOct 22, 20254.0If I could rate this on service alone it is a strong 5 star! I would give the service a 5 star even if it was a much nicer hotel. The rooms were as expected for the price but Peter at the front desk could not have been more accommodating, helpful and friendly! I don't know what Peter gets paid but he deserves a raise!!!
- MLMonique LaBrecqueOct 18, 20255.0Room was perfectly clean and the staff was very friendly. There only complaint is the coffee in the morning was really watery but outside of that, I think this is a great hotel and would stay here again!
- GRgary rasmussenOct 17, 20255.0this Best Western fits all my needs
- WDWes DorszewskiSep 29, 20252.0Room smells like mold, stingy, carpet dirty, main hallway carpet haven't seen vacuum for years. This place is run down
- KFkk fixitSep 28, 20255.0VERY accommodating, helpful, friendly mgmt/family. Helping my family with our early arrival..& our family emergency departure.. & I see them treating all this way.. I always seek out a hot tub, happy to have in room.. & the suites were very comfortable and clean . Call ahead to get an great stay!!
Frequently Asked Questions About Best Western Plaza Hotel Saugatuck
Does Best Western Plaza Hotel Saugatuck provide free breakfast?
Yes, the hotel offers free breakfast to its guests.
Is there a fitness center available at Best Western Plaza Hotel Saugatuck?
Yes, guests have access to a fitness center at the hotel.
Is the Best Western Plaza Hotel Saugatuck a smoke-free property?
Yes, the hotel is a smoke-free property.
Is Wi-Fi available for free at the Best Western Plaza Hotel Saugatuck?
Yes, the hotel provides complimentary Wi-Fi for all guests.
What are the operating hours of the Best Western Plaza Hotel Saugatuck?
The hotel operates 24 hours every day of the week, providing continuous service.
Where is the Best Western Plaza Hotel Saugatuck located?
The hotel is located at 3457 Blue Star Hwy, Saugatuck, MI 49453, United States.
What special offer is available for guests at Best Western Plaza Hotel Saugatuck?
Guests who stay 2 nights receive a $50 Best Western Gift Card.
How can nearby places like Hour Hands Clock Repair be useful for guests?
Guests can visit Hour Hands Clock Repair, an appliance and computer repair service with an art gallery, for any repair needs or to enjoy local art.
What nearby public services are close to Best Western Plaza Hotel Saugatuck?
Michigan State Police Department is located nearby, providing law enforcement and public safety services.
Are there other hotels near Best Western Plaza Hotel Saugatuck to consider?
The surrounding area includes multiple accommodations with similar services, enhancing guest choice, though Best Western Plaza Hotel Saugatuck is a notable option.