Best Western Harbour Pointe Lakefront

4.6
1953 reviews

About

HotelBest Western
Located in Saint Ignace,MI, the Best Western Harbour Pointe Lakefront is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Harbour Pointe Lakefront
797 N STATE ST, Saint Ignace, MI
49781, United States

Hours

Reviews

4.6
1,953 reviews
5 stars
1,450
4 stars
364
3 stars
65
2 stars
32
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; some guests praised staff for being friendly and helpful, while others reported poor communication and unprofessional behavior.

Cleanliness

Many guests noted that rooms were clean and well-maintained, but some reported issues with dirty bathrooms and outdated facilities.

Breakfast Quality

Breakfast received generally positive reviews for variety and quality, although some guests found it overcrowded and lacking in certain items.

Location and Views

The hotel is praised for its beautiful location and views of the lake, making it a popular choice for visitors to Mackinac Island.

Amenities

Guests appreciated the amenities such as pools and bonfire areas, but some mentioned that certain facilities were outdated or in need of maintenance.
  • JS
    John Scobie
    Nov 11, 2025
    1.0
    This Hotel is closed for the season. Called for reservation but told me sold out or full. Why not just let everyone know "Closed for Winter " Very unprofessional.
  • JD
    J D
    Nov 2, 2025
    5.0
    Had a wonderful room at the Ontario building facing the water. Spectacular view of Mackinac Island and the sunrise in the morning. Room was very clean and comfortable. Only issue is that the breakfast was in a central building far enough away you had to drive to it. However, that is expected since there are multiple buildings as part of this complex. Staff was very helpful and helped accommodate our needs. Would be our go to again in St. Ignace.
  • MH
    Melissa Harris
    Oct 28, 2025
    5.0
    A beautiful manicured property with friendly customer service and clean and well appointed rooms. We were very happy with our king lakefront room. Plenty of space to relax and watch football with some BC Pizza and a beautiful view of the Straits out our balcony doors.
  • EE
    Eenerms
    Oct 23, 2025
    5.0
    We were upgraded to a lake front balconyed room. Large clean and comfortable room, with a small seating area. Friendly reception, breakfast was good, with multiple choices.
  • MP
    Mara P.
    Oct 19, 2025
    4.0
    This Best Western is in a good location right in town by amenities and Lake Huron. Lake views are awesome! The little playground with swings is nice for younger kids. Our room was nice with space for 6 of us. The only downside of the room was the mattresses were old and uncomfortable, especially the sofa bed mattress. It was super squeaky and very worn out. The other downside was the bathroom floor was filthy and full of hair from previous guests. We told front desk staff and they had a housekeeper go in to clean the floors while we were out. Breakfast was good! Lots of variety of foods and nice eating area. Great customer service from breakfast staff! When the weather is colder, make sure you bring warm coats for the morning because you have to walk outside over to breakfast or ride their club cart. The indoor pool is also in the front lobby/breakfast building, so you have to walk outside to get over there to swim even in the colder weather months (not very convenient with younger kids). Overall, we enjoyed our family trip stay and would visit again!

Frequently Asked Questions About Best Western Harbour Pointe Lakefront

What amenities are available at Best Western Harbour Pointe Lakefront?

Best Western Harbour Pointe Lakefront offers free Wi-Fi and an airport shuttle service for guests.

Where is Best Western Harbour Pointe Lakefront located?

It is located at 797 N STATE ST, Saint Ignace, MI, 49781, United States.