explore the great lakes bay region...
welcome to the Hampton Inn & Suites-Saginaw, MI.
Perhaps you've come to Saginaw to be steps away from the heart of the main shopping district. Maybe you have a budding academic in the family. Perhaps you’re flying in to or out of MBS International Airport. Whatever brings you here, at the end of the day, we invite you to stay with us at the Hampton Inn & Suites® Saginaw hotel. There’s much to discover!
If you’re here with the family, a visit to the Mid-Michigan Children’s Museum or the Children’s Zoo at Celebration Square is a must! Shop ‘till you drop at Fashion Square Mall, mere steps from our Saginaw, MI hotel. Looking to experience the city’s culture? Catch a world-class performance at historic Temple Theatre in the Downtown area, or spend an afternoon at the Japanese Cultural Center & Tea House. Foodies will love the fresh selections at the Downtown Farmers Market. Outdoor enthusiast? Take a boat tour of Shiawassee Flats (a.k.a. Shiawassee National Wildlife Refuge), a massive wetland ecosystem. We’re also home to Saginaw Valley State University, one of the fastest growing universities in Michigan.
Book a stay at our Saginaw, Michigan hotel and explore the Great Lakes Bay Region.
Numerous reviews highlighted poor customer service, including rude staff interactions and unfulfilled promises regarding refunds and room issues.
Cleanliness Issues
Several guests reported cleanliness problems, including dirty rooms, unemptied trash, and maintenance issues like mold and stains.
Room Conditions
Guests experienced various room-related issues, such as broken amenities, low water pressure, and uncomfortable beds.
Positive Staff Interactions
Despite negative experiences, some guests praised specific staff members for their helpfulness and friendliness, indicating inconsistency in service quality.
Breakfast Quality
While many guests enjoyed the breakfast offerings, some noted a lack of variety and issues with cleanliness in the breakfast area.
HJ
Harrison Jenkins
Jan 2, 2026
1.0
Terrible. Good luck trying to sleep when the idiots who designed this place left 2 inches between the curtains and the window, THEN they put huge large floodlights that point straight up at the room windows. Pretty much nothing comforting about this hotel. SKIP
RR
Robyn Raben
Dec 18, 2025
4.0
Online it says there's a hot tub here, but it's been filled in. There is only a small pool. Our room was clean and quiet. Rm 204
MS
Michelle Scherbarth
Nov 20, 2025
1.0
My friends and I spent a weekend here in November 2025. We didn't have hot water for the two days we were there. When my friend that booked the room spoke to the person at the front desk, she was told we would get some money back. She has been trying for two weeks and they will not refund any money.
UPDATE: My friend called again per the response below. She was told they would refund $50 (total), even though the person at the front desk told us $40 per night. $6.25 per person per night is a joke!
DS
Dennis Sereda
Nov 4, 2025
5.0
I had a wonderful stay at this hotel. The rooms were spotless, and the staff were exceptionally friendly and helpful. Courtney at reception especially stood out for her outstanding service. I would definitely recommend this hotel and look forward to staying again.
KB
K Bee
Oct 20, 2025
5.0
Clean rooms, and staff were very nice. Close to Frankenmuth.
Frequently Asked Questions About Hampton Inn & Suites Saginaw
What are the check-in and check-out times at Hampton Inn & Suites Saginaw?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Is breakfast included with the stay at Hampton Inn & Suites Saginaw?
Yes, the hotel offers a complimentary buffet breakfast for guests.
Does Hampton Inn & Suites Saginaw provide free parking for guests?
Yes, free self-parking is available at the hotel.
Are pets allowed at Hampton Inn & Suites Saginaw?
Yes, pets are welcome at this hotel, including cats and dogs.
Is Hampton Inn & Suites Saginaw accessible for guests with mobility needs?
Yes, the hotel offers accessible parking and elevators, and is mobility accessible.
Does the hotel offer free Wi-Fi and business services?
Yes, free Wi-Fi is available throughout public areas, along with a free fitness center and a business center.
What eco-friendly features does Hampton Inn & Suites Saginaw have?
The hotel is ISO 14001 and 50001 certified, uses Hilton LightStay programs, compostable containers, eco-friendly toiletries, and has several sustainability programs like energy conservation and food waste reduction.
Are there any nearby shopping options for guests staying at Hampton Inn & Suites Saginaw?
Yes, guests can visit Fashion Square Mall which is just steps away for shopping, as well as stores like Finish Line and Miracle-Ear Hearing Aid Center nearby.
What dining options are available near Hampton Inn & Suites Saginaw?
Nearby dining includes Tony's sandwich shops, Tony's Fashion Square diner, Logan's Roadhouse steakhouse, Burger King fast food, Chipotle Mexican Grill, and Starbucks coffee shops.
What local attractions can guests explore near Hampton Inn & Suites Saginaw?
Guests can visit the Mid-Michigan Children's Museum, Children's Zoo at Celebration Square, historic Temple Theatre, Japanese Cultural Center & Tea House, Downtown Farmers Market, and take boat tours at Shiawassee National Wildlife Refuge.