Holiday Inn Detroit Metro Airport by IHG

4.1
964 reviews
Hotel Exterior at night

About

HotelWedding VenueBusiness Meeting LocationsConference CenterHoliday Inn
Two miles from Detroit Metropolitan Airport (DTW) and near major highways I-96, I-94, and I-275, our prime location is ideal for both business and leisure travelers. Enjoy park-and-fly packages and free 24-hour airport shuttle, plus EV charging stations. Just 20 minutes from downtown Detroit and attractions like Ford Field and Greenfield Village, exploring the Motor City is easy. We're also near Ford Motor Company, General Motors, and Coca-Cola. Host events in our flexible venues, stay active in our fitness center, and take a dip in our indoor pool. From spacious guest rooms with modern amenities to an onsite restaurant where kids aged 11 and under eat free, experience comfort and convenience at our Detroit airport hotel.

Location

Holiday Inn Detroit Metro Airport by IHG
8400 Merriman Road, Romulus, MI
48174, United States

Hours

Reviews

4.1
964 reviews
5 stars
475
4 stars
287
3 stars
115
2 stars
38
1 star
49

What are people saying?

AI-generated from recent customer reviews

Staff Service

While some staff members received praise for their friendliness and helpfulness, others were reported as rude and unprofessional, leading to mixed experiences.

Cleanliness Issues

Multiple reviews highlighted concerns about room cleanliness, including dirty sheets, musty smells, and overall dated facilities.

Location and Convenience

The hotel is well-regarded for its proximity to the airport and efficient shuttle service, making it a convenient choice for travelers.

Amenities and Facilities

Guests noted that the hotel lacks certain amenities, such as complimentary breakfast and functioning vending machines, which detracted from their overall experience.

Value for Money

Many customers felt that the hotel did not provide good value for the price, citing issues like additional parking fees and outdated facilities.
  • SA
    Steve A
    6 days ago
    5.0
    Great experience one of the cleanest hotels I ever stayed in! The only thing I would suggest is that there's no USB ports that you can plug in your charging cable so make sure you have the charger with you
  • SR
    sherry rowen
    Dec 25, 2025
    5.0
    While we were there for less than 12 hours (early morning flight), the hotel was perfect for our purposes. It was quiet, clean, and easy to navigate. The flight and park was convenient, and Marilyn (at the front desk) is a gem. She was so personable, kind, and gracious, and the hotel shuttle was fast and efficient too. Highly recommend!
  • JJ
    Jemetrius Jackson
    Dec 20, 2025
    1.0
    Called front desk agent over night, was very rude and hung up abruptly before I could say anything.
  • DS
    Dennis Sullivan
    Dec 16, 2025
    4.0
    Overall experience was good. They only had one luggage trolley. The other one had a flat tire. Water pressure in the shower was not great. Need charging ports in the room. Shuttle service was essential and right on time.
  • GT
    Grace Aerial Technologies
    Dec 15, 2025
    3.0
    The property is located in close proximity to the airport, which is convenient for travelers with early departures or late arrivals. Airport access is a primary advantage of this location. During this visit, staffing levels appeared limited, which affected service responsiveness. Interactions with staff were minimal and did not consistently reflect standard hospitality service expectations. An airport shuttle service is available; however, shuttle timing was inconsistent and did not operate reliably according to schedule. The hotel facilities and room interiors appear dated, with visible signs of age in fixtures and finishes. Overall, the property may be functional for short stays based on location, but operational capacity and facility condition should be considered when planning accommodations.

Frequently Asked Questions About Holiday Inn Detroit Metro Airport by IHG

Is there a complimentary shuttle available at Holiday Inn Detroit Metro Airport?

Yes, there is a complimentary 24/7 airport shuttle that leaves Holiday Inn Detroit Metro Airport hotel every 30 minutes to ensure your journey is seamless and stress-free.

Does your hotel offer meeting spaces for corporate events?

Yes, Holiday Inn Detroit Metro Airport hotel features 1,690 sq ft of flexible meeting space ideal for corporate events plus equipment rental and catering services.