Holiday Inn Express & Suites Rochester Hills - Detroit Area by IHG
4.1552 reviews
Business Details
About
HotelWedding VenueBusiness Meeting Locations
The staff of the beautiful new Holiday Inn Express & Suites Detroit North - Rochester Hills hotel is eager to exceed your expectations. Our hotel features over-sized guest rooms and suites luxuriously complimented by triple sheeted pillow topped mattresses, rich furnishings and all of the amenities that you have come to expect including a microwave and refrigerator.With our convenient location off M-59, corporations such as General Motors, Borg Warner, Volkswagen, Chrysler, Faurecia and GKN Automotive are just minutes away.Whether you are visiting the Rochester Hills or neighboring Auburn Hills area for business or pleasure, make sure that you take in some of the exciting year around cultural events, local attractions or even enjoy one of the many games played by our very own Detroit Red Wings, Tigers, Pistons or Lions. During your stay with us, you will enjoy the conveniences of our complimentary Express Start hot breakfast bar, free Wi-Fi service throughout the hotel and our board room, HD televisions with expanded cable channel listings, heated indoor swimming pool, fitness center, 24-hour business center and guest laundry. Stay Smart at the Holiday Inn Express & Suites Hotel Detroit North - Rochester Hills.
Location
Holiday Inn Express & Suites Rochester Hills - Detroit Area by IHG
3544 Marketplace Circle, Rochester Hills, MI
48309, United States
Hours
Reviews
4.1
552 reviews
5 stars
297
4 stars
144
3 stars
44
2 stars
27
1 star
40
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted significant cleanliness problems, including dirty rooms, unclean bathrooms, and a filthy pool area.
Staff Performance
While some guests praised the friendly and helpful staff, others reported rude or unhelpful interactions, particularly at the front desk.
Service Consistency
Guests experienced inconsistencies in service, such as unfulfilled room requests, lack of housekeeping, and issues with breakfast availability.
Noise Concerns
Several reviews mentioned noise disturbances from other guests and external traffic, impacting the overall comfort of the stay.
Management Problems
There were complaints about poor management practices, including mishandling reservations and a lack of accountability for service failures.
- JCJess Czasak2 days ago5.0Wonderful hotel with and amazing staff I always feel so welcomed when I come here the rooms are clean. The staff is so friendly and nice. I will book here every time. I am in town no doubt about it.
- GGGeorgeNov 13, 20255.0Alvin was extremely helpful throughout my stay. He was attentive, professional, and made sure I had everything I needed without me even having to ask. His service and hospitality made the whole experience smooth and enjoyable. Really appreciated his help.
- MBMichael ButlerNov 11, 20251.0No breakfast as advertised. Not staying here again. This place is dirty and nasty. All the other hotels in the area are much better.
- KKkano kanoNov 5, 20255.0Alvin at the front desk was amazing! Super friendly, professional, and went out of his way to make check-in smooth and easy. He answered all my questions and made me feel really welcome. Great customer service — he’s a real asset to the hotel
- ZDZ DavoudNov 5, 20255.0Alvin made me feel very comfortable with everything that went through to me getting my room, he went above and beyond and not alot of people are like that, very nice young gentleman and would definitely recommend coming here.
Frequently Asked Questions About Holiday Inn Express & Suites Rochester Hills - Detroit Area by IHG
What type of parking is available at Holiday Inn Express & Suites Rochester Hills?
The hotel offers free accessible parking for guests.
Does the hotel provide free breakfast to guests?
Yes, a free buffet breakfast is available for all guests each morning.
Are pets allowed at this hotel?
No, pets including cats and dogs are not allowed at the hotel.
What are the check-in and check-out times at the hotel?
Guests can check in starting at 3:00 PM and must check out by 11:00 AM.
Is there a fitness center available for guests at the hotel?
Yes, there is a free fitness center equipped with elliptical machines, free weights, and treadmills.
Does Holiday Inn Express & Suites Rochester Hills offer any business facilities?
Yes, the hotel features a 24-hour business center and has one meeting room available.
Is the hotel accessible for guests with mobility needs?
The property is mobility accessible and includes an elevator and accessible parking.
Are there any nearby hotels where guests could stay alternatively?
Nearby hotels include WoodSpring Suites, WoodSpring Suites Detroit Rochester Hills, and Extended Stay America - Detroit - Rochester Hills.
What nearby dining options are available for guests around the hotel?
Guests can visit Grand Tavern, a sports bar and American restaurant located near the hotel.
Where can guests find nearby services like ATMs or EV charging stations close to the hotel?
Nearby services include LibertyX Bitcoin ATM for cash needs and EVgo station for electric vehicle charging.